Interaction Designer
Cochin Area, India
Interaction Designer
Cochin Area, India
As an interaction designer, I design applications, products and services that are desirable and intuitive to use.
I've worked on e-commerce websites, information portals and social media websites as an information architect.
I also contribute to open source projects. One of my contributions to the Drupal project is the design of an interface enhancement that has been included in Drupal 7. Over 200,000 websites use Drupal as their CMS.
I currently seek mentor ship or recognized certification in interaction design while providing commercial services.
I design solutions for interface and communication related issues which when addressed: increases customer satisfaction, recommendation and loyalty.
(Information Technology and Services industry)
January 2008 — Present (1 year 11 months)
Part time occupation transforming client provided designs (Photoshop templates or Fireworks PNGs) into Drupal website themes and Wordpress website themes as well as adding improvements to designs.
In addition to XHTML/CSS design implementation services, I provide additional services which includes (but is not limited to) code based SEO optimization of implemented designs, SEO link building and social media communication services on twitter and facebook fan pages.
Apart from providing commercial services, I occasionally contribute my skills and expertise as an interaction designer to open source groups:
-Natural User Interface group (joined Jan 2009)
-Drupal's Usability group (joined Jan 2008)
(Internet industry)
June 2007 — August 2007 (3 months)
-Co-created wire frames for e-commerce websites, media portals and social networks:
--mydisneymovies.com
--fear.net
--primecut module for myspace.com
-- AAA.com
--bratzlilangelz.com
-Addressed issues in the navigational architecture of Websites for improved end-user navigation, product recognition and product purchase flows for the end-user.
(Self-Employed; Myself Only; Information Technology and Services industry)
February 2007 — June 2007 (5 months)
-Provide consultation on web based applications that suit client goals.
-Provide web based application installation and server hosting support
-Install and configure web based applications (CMS) extensions such as plug ins/modules.
-Provide application theme editing services (XHTML/CSS.)
-Provide content entry services for web based applications.
(Privately Held; Outsourcing/Offshoring industry)
November 2006 — February 2007 (4 months)
-Provided printer hardware and software related trouble shooting services to customers over VOIP phone lines.
-Resolved complaints and referred grievances to designated departments for further investigation.
-Recorded client information, trouble shooting processes, inquiries and sales in web based databases.
-Provided additional product information to customers to create a better brand and product awareness.
-Generated above average sales (equivalent to senior technical support executives) of printers, printer accessories and printer warranties to customers over VOIP phone lines.
(Government Agency; Events Services industry)
September 2005 — September 2005 (1 month)
Temporary/Part Time Work for GITEX 2005
-Entered hand written registration forms into a networked registration application system.
-Printed out exhibition badges using information extracted from registration applications and prior information stored in application databases.
-Recognized and reported issues in the user flow while entering registration details into a newly developed registration application system which handled over 15,000 registrations per day. Issues were immediately resolved the following day due to clarity in the issue's verbal report.
Associates , International Business Administration , 2001 — 2004
-Proven success as a task leader for multiple team related projects.
-Consistently scored highest for 'presentation quality' for team and solo projects
-Applied advanced knowledge of Microsoft Power Point slide presentation techniques to create visually impressive presentations.
-Applied innate understanding of information design to produce note worthy presentations.
-Sound strategic analysis provided reports which directly addressed the goals of assigned projects leading to winning projects or top tier placement.
Drupal Usability Group, IXDA, NUI Group