LinkedInSteve Hart

Steve Hart

IT Director, Business Analysis at Experian Consumer Direct

Orange County, California Area
Online Media
  1. Experian Consumer Direct
  1. Freedom Communications,
  2. ChoicePoint (LexisNexis),
  3. Incomnet Communications
  1. California State University-Fullerton
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Experian Consumer Direct

Experian Consumer Direct

Director Business Operations, Information Technology

– Present

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A technology leader with a demonstrated track record of success in applying technology to improve business performance. An innate ability to think strategically and act tactically with competing priorities, deliverables, and deadlines. Demonstrated skills in technology management, planning, project management, resource allocation, business development and staff management. Experienced with systems and infrastructure stability, performance and growth.

Specialties: • Project Management / PMO
• SOA/Web Services, SEO, Analytics
• Internet Applications and Mobile Apps
• System Architecture
• Support / Help Desk
• Offshore Management
• Software Development
• Product Development
• IT Governance
• Social Media Integration
• Database Administration
• Quality Assurance
• Contract Negotiations
• Strategic Planning
• Disaster Recovery
• Finance, Accounting, and HR Systems
• Coaching and Mentoring
• Leadership and Team Development


Director Business Operations, Information Technology

Experian Consumer Direct
– Present (2 years 2 months)Costa Mesa

Senior Director, Application Development, Web and Mobile

Freedom Communications
(8 years 5 months)

(A 700 million dollar media communications conglomerate, consisting of over 100 newspapers, magazines, TV stations with approximately 200 web sites)

Responsible for web architecture, infrastructure, customer support, project management, application development, and quality assurance of the entire Freedom Communications web presence.

• Manage a team of 4 project managers, 21 web developers, 6 QA engineers, 2 database administrators, and 5 customer support webmasters using onshore and offshore resources. Manage $5.5M expense departmental budget and a $14 million capital project budget.

• Architected a high availability and centralized interactive infrastructure including applications supporting 200+ newspaper and broadcast station websites serving over 130 million page views monthly.

• Designed, developed, and implemented tablet and smart phone mobile applications and websites.

• Actively managed search engine optimization (SEO) increasing results ranking by advance techniques. Worked directly with Google and Yahoo on news aggregation and beta product development.

• Successfully led multi-year $6M project which included RFI, RFP, vendor section, and multi location implementation.

• Implemented formal IT policies and procedures including, project portfolio management, change and production control, and software development standards.

• Hands-on oversight of system architecture and hardware planning.

• Worked closely with product development team and Interactive division management on strategic planning and product roadmap.

Assistant Vice President, Web Application Development

ChoicePoint (LexisNexis)
(2 years)

Responsible for web services architecture, infrastructure, project management, application development, and quality assurance.

• Successfully spearheaded IT strategy to implement new technologies and simultaneously led the IT integration efforts of company acquisition.

• Managed IT functions, budgeting and cost management. Directed turnaround efforts reversing ineffective systems and operations.

• Developed strategic plan accomplishing the redesign, rewrite and enhancements to legacy systems. Managed $8M project tasked with the redesign and rewrite of all existing IT applications for new combined entity. Technology employed was IBM Websphere, Oracle (40 terabytes) and Sun Microsystems servers. Held responsibility for project revenue and cost management including the development and forecasting of operational budgets.

• Led major project that designed and implemented XML product for web based services that generated over $9 million in 2003.

• Defined development standards and implemented processes to ensure system availability, performance, stability, and scalability. Drastically reduced production issues through process improvement initiatives.

Director, Web Application Development

ChoicePoint (LexisNexis)
(2 years 1 month)

• Hired to triage failing mission critical web based applications, middleware, and billing systems. Gained system stability while implementing development standards and processes.

• Implemented project management procedures and policies, as well as customer work request tracking system.

• Trained and transition entire development organization to Java engineering.

• Project Manager for Business to Business web applications and internal system projects.

• Led selection of commercial billing package via RFI/RFP process.

VP, Information Technology, Development and Operations

Incomnet Communications
(1 year 5 months)

Responsible for software development and systems support, including customer care, billing, commissioning, accounting, and finance systems.

• Directing three managers with an organization of twenty three resources.

• Defined project management and software development standards.

• Implemented Intranet/Internet solutions, oracle based applications, and other third party software. Re-engineered report distribution with intranet presentation and archive solution.

• Re-engineered 80% of all information systems while enhancing system functionality and ensuring Y2K compliance.

Manager, Applications Development

Incomnet Communications
(1 year 5 months)

• Managed, organized, and formalized software development process.

• Instituted standards and procedures.

• Developed testing standards and defined audit and reconciliation system for accounting department while reducing month end close from 15 days to 2 days.

• Led Billing and Customer Care System rewrite and implemented of Oracle Financial applications.

Sr Project Manager / Team Leader

Rockwell International
(1 year 2 months)

• Project manager responsibilities. Manage group up to 6 developers and 4 major corporate systems.

• Led applications transition team for the Rockwell to Boeing divestiture.

• Developed various Client Server applications. Considered department’s Internet expert.

Senior Programmer Analyst / Project Manager

Rockwell International
(8 years 2 months)

• Application development, web development and DBA responsibilities.

• Project Manager responsible for Rockwell’s contracts proposal system and Human Resource systems. Initiated performance tuning project, using several techniques, for a 200% savings in processing cost.

• Appointed to lead Software Process Engineering Group. Set quality standards and procedures. Pioneered mainframe development the on PC. Formally trained in SEI/CMM

Programmer Analyst

Alpha Beta
(2 years 10 months)

• Performed programming for accounting systems including application for benefits, transportation, warehousing, merchandising, accounting, and payroll systems.


Largest media site in Orange County, California.

Team members:

OC Varsity High School Sports Website(Link)

Create a High School sports website backed by a custom content management tool. The site features school pages, game schedule, standings, player profiles and player stats tied to completed games. Created a crowd-sourcing game scoring mobile enhanced site to allow scoring from the Fans in the Stands!

This enterprise web application was implemented across 30 local newspaper sites.

Team members:

Google Search Appliance (GSA) Implementation(Link)

Implemented a custom solution for Google's Search Appliance acorss the Freedom Commuications network of sites -

Team members:

Website Content Management Tool

In-house developed content management tool/system. Reviewed various commercial CMS tools, but none provided integration with newspaper print systems.

2012 Metrics (enterprise wide)

 106,791,908 page views with 10,994,314 unique visitors.

 39,861 articles published on 67 websites by 642 users.

 127,041 user comments on Onset articles 20,680 active users.

 15,211 news photos displayed on our sites.

Key Internally developed interfaces

 Doubleclick Ad Serving Framework

 Omniture Web Tracking Framework

 Epaper Sales and Login Interface

 Enterprise Google Site Search

 Brightcove Video CMS Integration

 Silverpop Newsletters and Alerts


  • Software Development
  • Mobile Applications
  • System Architecture
  • Web Applications
  • IT Governance
  • Project Management
  • Disaster Recovery
  • Web Services
  • Production Support
  • Financial Systems...
  • Outsourcing
  • HRIS
  • Strategic Technology...
  • Offshore Management
  • Help Desk Management
  • Contract Negotiation
  • Web Development
  • Database Administration
  • data model
  • Quality Assurance
  • Server Architecture
  • Technical Leadership
  • Enterprise Architecture
  • IT Strategy
  • ERP
  • Cloud Computing
  • Help Desk Support
  • SharePoint
  • SDLC
  • Java
  • Business Process...
  • XML
  • Management
  • Change Management
  • Vendor Management
  • IT Management
  • Leadership
  • Mobile Devices
  • Process Improvement
  • Testing
  • Data Center
  • Oracle
  • PMO
  • Business Intelligence
  • Project Portfolio...
  • Integration
  • Software Project...
  • Agile Methodologies
  • Data Warehousing
  • Requirements Analysis
  • See 35+  See less


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