Registrar Liaison Manager at ICANN
Brussels Area, Belgium
- Current
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- Registrar Liaison Manager at ICANN
- Past
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- Account Manager at EURid
- Trademark Representative at ROLEX SA
- DNS Customer Support Specialist at PSINet Europe BV
- Education
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- Université de Mons-Hainaut
- Recommended
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3 people have recommended Steve - Connections
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88
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- Industry
- Internet
- Websites
Steve Gobin’s Summary
8 years of successful experience in various fields including customer support, account management, project coordination and domain name registration. Fluently speaks and writes in French, German, English and Dutch.
Steve Gobin’s Specialties:
(Key) account management, project development, customer support, domain name registration, Internet branding.
Steve Gobin’s Experience
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Registrar Liaison Manager
ICANN
(Non-Profit; 51-200 employees; Internet industry)
February 2008 — Present (4 months)
service support to European registrars and overall support to ICANN's accreditation process.
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Account Manager
EURid
(Non-Profit; 51-200 employees; Internet industry)
February 2006 — January 2008 (2 years)
Strategic support to the domain name registrars, registrar accreditation and termination, payment handling, training of new employees.
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Trademark Representative
ROLEX SA
(Privately Held; 1001-5000 employees; Consumer Goods industry)
January 2001 — January 2006 (5 years 1 month)
Development and supervision of the Internet section within the company's legal division, registration and maintenance of the Rolex group’s domain name portfolio, handling of Internet disputes, monitoring of potentially litigious files, maintenance of the database, training of new employees.
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DNS Customer Support Specialist
PSINet Europe BV
(Public Company; 51-200 employees; Internet industry)
August 1999 — December 2000 (1 year 5 months)
Strategic customer care and key account management, second level support on DNS issues, supervision of the DNS Department, configuration of the DNS servers, worldwide domain name registration and maintenance, using of all internal UNIX and web-based tools, contribution to the problem resolution Knowledge Base, maintenance of proper documentation of customer contact and technical issues in customer database and/or trouble ticketing system, resolution of DNS integration issues, training of new employees.
Steve Gobin’s Education
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Université de Mons-Hainaut
Master, Translation, 1994 — 1998
Additional Information
Steve Gobin’s Websites:
Steve Gobin’s Interests:
Music, movies, books, travels, Internet, ski.
Steve Gobin’s Contact Settings
Interested In:
- expertise requests
- reference requests
- getting back in touch
