Director of Support and Services at Canonical Limited
United Kingdom
Director of Support and Services at Canonical Limited
United Kingdom
(Public Company; 51-200 employees; Computer Software industry)
August 2006 — Present (2 years 3 months)
Ubuntu is the fastest growing Linux distribution with millions of users adopting it world wide. It's goal is to make Linux available and usable for everyone, it's tag line is "Linux for Human Beings". Started in 2004 by Mark Shuttleworth, it has a strong philanthropic drive to lower the barriers to digital innovation aligned with Free Software ideals.
Canonical is the commercial business behind the Ubuntu project. Canonical supports Ubuntu and ensures that it can continue to grow and attain its goals. Canonical achieves this by helping businesses to take advantage of the Ubuntu platform, provide specialist engineering services, and selling support to customers.
(Privately Held; 501-1000 employees; Internet industry)
March 2005 — August 2006 (1 year 6 months)
Claranet is one of Europe's largest independent business Internet Service Provider (ISP) with branches in major European countries. Responsibilities were to develop the hosting and Application Service Provision (ASP) revenue streams across the group.
(Public Company; 201-500 employees; Internet industry)
March 2004 — March 2005 (1 year 1 month)
Led the marketing, communications and product management activities for the UK division of this multi-national converged voice, data and communications provider.
(Public Company; 501-1000 employees; Internet industry)
March 2002 — March 2004 (2 years 1 month)
Directed the delivery of professional services and managed solutions through a multi-disciplinary unit of consultants, project managers, software developers and sales consultants. Full P&L responsibility for professional services, integrated products and on-line sales channel.
(Public Company; 201-500 employees; Internet industry)
January 2001 — February 2002 (1 year 2 months)
Responsible for a team of technical and commercial specialists undertaking pre-sales and post-sales work. Activities included technical qualification of client requirements, design of solutions with costing and the presentation of solutions to clients. In the post-sales arena the team implemented bespoke solutions that needed specialist skills and with full life-cycle project management.
(Privately Held; 51-200 employees; Internet industry)
November 1997 — January 2001 (3 years 3 months)
Responsible for the delivery and support of all technical services for this business focused Internet Service Provider. Key responsibilities were solutions design and delivery, infrastructure management, technical support and customer services.