Steve Garnett, MBA, CSP

Agile Consultant at 4J Consulting

Slough, United Kingdom

Current
Past
  • Agile & Online Programme Manager at T-Mobile
  • Head of Operations & Technology at TV Network
  • Head of Development at CPM UK Limited
Education
  • Henley Management College
Connections
107 connections
Industry
Internet
Websites

Steve Garnett, MBA, CSP’s Summary

Pioneered one of the first UK Scrum projects in 2004 whilst at Conchango.
Only 9th person worldwide to be Certified Scrum Practitioner (CSP) (2004).
Co-trained one of the first Certified Scrum Master (CSM) training courses in the UK with Ken Schwaber in 2004.
Attendance of multiple Scrum Gatherings to help develop the Scrum playbook, and sat on Scrum Expert Panels.
Experience of Lean Thinking in both Supply Chain & Software Development.
Used Scrum extensively in both software development and operational environments.

“If you want someone who can use Scrum to generate the benefits and improvements you want for your organization, work with Steve. He has used Scrum to change and improve organizations and projects for longer and more successfully than most. He also can work equally well with programmers, qa, management and customers. If you want to be impressed, look at his portfolio of work, or just ask him to tell you some stories. Steve is the person I'd want at my side when I was helping an organization benefit from Scrum."
Ken Schwaber October 30, 2009

“Steve was one of the first people to see the potential of Agile development methods and was a driving force in its initial adoption. Steve has a deep understanding of Agile and Lean principles and has been active in the wider Scrum community, presenting and serving on industry expert panels and as a result has become immensely respected by Ken Schwaber, co-founder of Scrum. With a firm grip of business fundamentals, Steve was always able to get to the heart of our customer’s business and drive process and organisational change to optimise the design of the enabling IT solutions and subsequently the customer’s business performance. Working with Steve is a highly rewarding experience as he brings a tremendous creativity, energy and focus to any initiative, I would choose to work with Steve again without any hesitation.”
Colin Bird, Head of Agile, EMC Consulting

Steve Garnett, MBA, CSP’s Specialties:

Agile Software Development;
Change Management;
E-commerce.


Steve Garnett, MBA, CSP’s Experience

  • Agile Consultant

    4J Consulting

    (Information Technology and Services industry)

    October 2009Present (2 months)

    Independent Agile Consultant, currently engaged at Man Investment Group as a Scrum Master.

  • Director

    4J Consulting

    (Privately Held; Information Technology and Services industry)

    October 2009Present (2 months)

  • Agile & Online Programme Manager

    T-Mobile

    (Public Company; DT; Telecommunications industry)

    May 2008October 2009 (1 year 6 months)

    Business Architect Web Programme
    Programme manage the Project Portfolio
    Define the business vision for T-Mobile’s web presence
    Define the business case for the WCW Programme
    People Management

  • Head of Operations & Technology

    TV Network

    (Marketing and Advertising industry)

    June 2006April 2008 (1 year 11 months)

    TV Network is the largest Direct Response Television Company in the UK, owning 4 shopping channels and a huge advertising footprint across Sky Channels.
    Responsibilities: Technology Strategy & Delivery
    E-commerce Strategy & Delivery
    Freight & Warehouse Strategy & Operations
    Operational Budget £8m
    Accomplishments:
    • Completely restructured the e-commerce technology platform & operation within 12 month period, introducing analytics and CPA-based SEO operations.
    • Brought a mission-critical CRM programme back on track and to completion within 5 months.
    • Programme managed an operational-based lean programme of change which recognised savings of £200,000 annually.
    • Completed an operational change project to eliminate waste from warehouse operations, which reduced inventory waste by 60%.
    • Completed RFP process for Warehouse & Fulfilment saving c£300,000 per annum

  • Head of Development

    CPM UK Limited

    (Public Company; 32.72; Marketing and Advertising industry)

    February 2005July 2006 (1 year 6 months)

    CPM is Europe’s largest field marketing company, working on behalf of customers such as Masterfoods, BT, Sony, Hewlett Packard, Diageo and GSK.

    Responsibilities Software Development Strategy & Performance
    Line Management of 30 Developers
    Budget Management (£4m revenues, £400k profit)
    Balanced Scorecard Management & Reporting
    Accomplishments:
    • Undertook a full review of software development processes, people and performance, and implemented an agile change programme.
    • Shifted from traditional methods to scrum methodology across all client projects
    • Introduced Extreme Programming (XP) practices and established a Technical Architecture Group
    • Created an agile development competency framework, mentored, coached and appraised agile teams and developers.
    • Changed the department structure to incorporate test, business analysis and project management capabilities.
    • Maintained 10% profit margin throughout the programme and managed £4m budget.

  • Senior Business Consultant

    Conchango

    (Public Company; EMC; Information Technology and Services industry)

    May 2000January 2005 (4 years 9 months)

    Conchango is a retail and finance IT consulting company based in London, providing services to customers such as Marks & Spencer, Tesco, Debenhams, HBOS, Barclays and Lloyds.
    Responsibilities Programme Manager
    Project Manager
    Scrum Master
    Accomplishments:
    I spent 5 years at Conchango working predominantly as Programme or Project manager on web technology projects. Clients included British Car Auctions (BCA), Barclays, Britvic, Marks & Spencer, Debenhams, and Tesco.
    Projects varied in size between £1m - £7m, and I used a variety of methodologies including Prince II, SUMMIT, and Conchango’s 6-stage project methodology “enablers”.
    In 2004, I pioneered one of the first scrum projects in the UK whilst working for BCA.


Steve Garnett, MBA, CSP’s Education

  • Henley Management College

    Masters , Business Administration , 20012003

    Activities and Societies:
    Scrum Practitioner

Additional Information

Steve Garnett, MBA, CSP’s Websites:

Steve Garnett, MBA, CSP’s Interests:

Lean Thinking Value Stream Mapping Agile Software Development Food & Drink Films


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