
UK Lotus Connections Technical Product Leader at IBM
Leeds, United Kingdom

UK Lotus Connections Technical Product Leader at IBM
Leeds, United Kingdom
An experienced enterprise architect with a proven track record of projects from pre-sales to delivery.
Steve is experienced with a range of organisational cultures in rapidly changing environments. His experience of working with senior business management has enabled him to develop awareness of business issues and the impact on IT projects. Steve’s “can do” professional attitude is demonstrated in a proven ability to assess issues quickly, take control of the problems and effect solutions in a diligent and professional manner.
He has recently been working on methodologies to further align IT with business drivers through consolidation and effective management of IT services.
Steve has recently joined IBM's software group to support new and existing customers with their Lotus solutions. Certified to the highest level (Principal), he has equal practical experience and expertise to match.
• Strong ability to design solutions to identified client issues
• Knowledge management, Web2.0, social software & collaboration leader & advocate
• Ability to coach and develop resources remotely across multiple time-zones
• Design & implementation of Enterprise collaborative architecture solutions
• Process Re-Engineering
• Competitive vendor selection & evaluation
• In-depth experience in benchmarking applications & platforms
(Public Company; IBM; Information Technology and Services industry)
January 2009 — Present (11 months)
Driving adoption of the market leading enterprise social software solution, Lotus Connections, within IBM and across UK clients.
(Public Company; IBM; Information Technology and Services industry)
February 2007 — January 2009 (2 years )
Working with clients in financial services industry to leverage leading Lotus collaborative tools, processes and technologies for business advantage.
Currently working in social software/networking and web2.0 concepts.
(Public Company; 10,001 or more employees; UIS; Information Technology and Services industry)
July 2001 — February 2007 (5 years 8 months)
• Principal architect in global consulting practice specialising in IBM-Lotus
• Design authority for IBM-Lotus technology projects and bids
• Evangelising service offerings with Unisys and to clients; UK, Europe and globally
• Coaching, and leading IBM-Lotus technology bids/projects worldwide
• Developed and managed service offerings
Main Achievements
• Developed successful methodology for Lotus Domino consolidation
• Strategy and process audit for European collaborative platform of major pharmaceutical client
• Enterprise architect in major data centre consolidation project – focus on Lotus Notes-Domino platform
• Enterprise Lotus Architect for major document management system for major global financial client. The project was nominated for IT ‘project of the year’ by Computing magazine
• Awarded the “Invent the Future” prize for knowledge management in Worldwide Consulting practice
(Sole Proprietorship; Myself Only; Information Technology and Services industry)
January 1998 — July 2001 (3 years 7 months)
Collaborative project design & implementation for blue-chip clients in finance, consulting and manufacturing market sectors
Business & IT process re-design
Coaching client teams on infrastructure & security best practices (Lotus Notes-Domino)
Main achievements:
Technical and project managed major worldwide collaborative platform (Notes-Domino) upgrade across 30+ countries
Successfully managed virtual team of 45 resources across 30+ countries
Instituted management reporting process with defined and agreed key performance indicators across global manufacturing company
Developed security recommendations to comply with Bank of England regulations for major UK bank for their collaborative environment
Managed re-design and roll-out of key business and IT processes for financial client's collaborative platform.
(Public Company; 1001-5000 employees; Management Consulting industry)
July 1993 — December 1997 (4 years 6 months)
Gemini Consulting (Management consultancy), now known as CapGemini
Duties and Responsibilities:
Business analyst
Knowledge management leader
Management of support teams split between EMEA, USA & Asia-Pacific
Main achievements whilst in this role:
Implemented project communication/knowledge management strategy
Managed follow-the-sun global teams across three continents
Led process team to redesign clients internal knowledge capture guidelines
Business Analyst - played a key role in major (multi-million £) consulting contracts for management consulting practice
(Self-Employed; Myself Only; Newspapers industry)
January 1988 — July 1993 (5 years 7 months)
Feature writer for national newspapers & magazines. Published by-lines included: The Independent, PC Dealer & Computer Trade Weekly. Subjects ranged from IT security and future trends, such as parallel processing, through to music including interviews with artists including Utah Saints, Art of Noise & Tangerine Dream.
BA(Hons) , Communication & Cultural Studies , 1990 — 1993
The Communication & Cultural Studies degree led to my interest in Knowledge Management, which I continue to practice to this day.
Member Lotus UK User Group, Connectr (Lotus Connections) SIG.
Achieved entry into IBM's worldwide Professions body in 2009 as L2 Certified IT Professional.
Winner IBM Worldwide BlueIQ award 2008.
Winner of IBM National Excellence Award, 2007.
Winner of "Invent The Future Award" for Knowledge Management (Internal Global Corporate Award, 2004)
Professional Certifications include:
• Principal Certified Lotus Professional - PCLP Domino R5, 6, & 7
• IBM Certified Advanced System Administrator ICASA - Lotus Notes Domino 6, R5, 6, & 7.