FBCS, CITP, Business & IT Strategy Specialist
United Kingdom
- Current
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- Director at SBA Ltd
- Group IT Director at Vanilla Group
- IT Director at JLA
- Past
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- Owner at Bainton Computing (Sole Proprietorship)
- Billing Consultant at Orange PCS
- Consultant at JLA Group
- 1998 Training Manager (Consultant) at SWALEC (Hyder)
- Consultant at JLA Group
- Billing Project Manager (Consultant) at Yorkshire Electricity
- Product Delivery Manager at Xerox
- CAT Consultant at ITT Europe ERC
- CAD Sales at Alper Systems
- Microprocessor Application Consultant at Modus Systems
- Education
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- Dover College
- Connections
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13
connections
- Industry
- Information Technology and Services
- Websites
Steve Burrows’s Summary
Experienced and pragmatic technologist whose focus is on delivering business gain. 25 years learning in the development and implementation of computer-based products, systems and processes in both the IT industry and in business as a business change consultant and a board director. Holds the philosophy that IT is worthless of itself and only provides value where real business advantage is achieved. Innovative approach to technology has delivered successfully in businesses ranging from 30 – 120,000 employees. Served in General Business, Utilities, Telecoms, IT Suppliers and Management Consultancy. Fellow of the British Computer Society. Chartered Information Technology Professional.
Steve Burrows’s Specialties:
International programme, project and supplier management. Team management. Acquisitions - due diligence & corporate integration. Supplier management & relationship building. Commercials & legals negotiation. Commercial, technology and information strategy development. Maximising VFM. Delivering change without stress. Leadership, developing vision, people & performance. Business and project recovery. High-uptime, high resilience, low cost IT. Data exploitation. Business engineering.
Steve Burrows’s Experience
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Director
SBA Ltd
(Privately Held; 1-10 employees; Management Consulting industry)
December 2007 — Present (8 months)
Isle of Man based International Management / Business Operations / IS Strategy consultancy.
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Group IT Director
Vanilla Group
(Privately Held; 201-500 employees; Business Supplies and Equipment industry)
1999 — Present (9 years)
(Formerly JLA Group). Joined the board in 1999 following two successful consultancy assignments. Vanilla Group now comprises several well-known companies in the Laundry Equipment and Infection Control sectors including JLA, Laundry FM, Circuit Launderette Services, and Otex Bio-Systems. The group has some unique products, including the revolutionary OTEX process - the only laundry system guaranteed to kill "superbug" contaminants such as MRSA and C-Difficile.
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IT Director
JLA
(Privately Held; 201-500 employees; Business Supplies and Equipment industry)
1999 — Present (9 years)
Part of Vanilla Group, JLA is an exponent of advanced Open Source infrastructure, and was one of six companies short-listed for "Most IT Enabled Business (under 500 employees)" in the 2005 Computing Awards.
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Owner
Bainton Computing (Sole Proprietorship)
(Sole Proprietorship; 1-10 employees; Management Consulting industry)
1984 — 1999 (15 years)
Management & Technology Consultancy to varied clients. Long-term relationships with ITT and Xerox, assignments with JLA, Oce, Orange, Royal Society of Chemistry, South Wales Electricity, West Merchant Bank, Yorkshire Electricity.. Some IT/Business Process stuff, some Product Development / Product Delivery Management, some Business Change Project / Programme Management.
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Billing Consultant
Orange PCS
(Public Company; 1001-5000 employees; Telecommunications industry)
1998 — 1999 (1 year)
Consultant to Orange Mobile Telecoms. Supported them in the replacement of their back-end billing processes, advised on billing & printing technology, transaction document design, formatting system selection, outsourcing relationships & management.
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Consultant
JLA Group
(Privately Held; 51-200 employees; Business Supplies and Equipment industry)
1999 — 1999 (less than a year)
Speculative assignment at the request of JLA's owners to revisit the business and advise on what might be done to help take it forward now that the organisation had digested the effects of the previous assignment. Reviewed the business, decided the single most important action was to improve dissemination of and access to customer and transaction information across the business. Developed and deployed unique database-centric intranet facilities to share information across the business. Engaged and trained staff to continue the development of the technologies I'd created.
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1998 Training Manager (Consultant)
SWALEC (Hyder)
(Public Company; 1001-5000 employees; Utilities industry)
1998 — 1998 (less than a year)
Led 1998 Training Programme. Managed the delivery of 10,000 student days of training to 4,000 SWALEC staff as part of the reorganisation of SWALEC to achieve 1998 deregulation compliance.
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Consultant
JLA Group
(Privately Held; 51-200 employees; Business Supplies and Equipment industry)
1997 — 1998 (1 year)
Business Systems Recovery. JLA were replacing their core transaction system (ERP & FSM). The project had gone wrong and was stalled leaving JLA running two ERP systems in parallel and c.70 of the new IT investment un-deployed. JLA engaged me to recover the situation, resolve the supplier and technology issues, and lead the project through to completion, including reviving the IT team and performing some of the FD's management function.
JLA later re-engaged me for another assignment, and then appointed me a group board director. -
Billing Project Manager (Consultant)
Yorkshire Electricity
(Public Company; 1001-5000 employees; Utilities industry)
1996 — 1997 (1 year)
Managed the replacement of Yorkshire Electricity's billing production systems (format, print, mail). Replaced entire production environment (c. £2M hardware) in 9 month project using the same operating staff and the same floorspace with zero downtime, on time & on budget. YE publicly commended on Radio 4's Today programme by the Electricity Regulator as an exemplar showing that the billing changes required by government could be achieved. Reported to Kevin Miles, Customer Services Director. As a by-product of the project engaged the Information Design Unit to redesign YE's billing information.
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Product Delivery Manager
Xerox
(Public Company; 10,001 or more employees; Information Technology and Services industry)
1987 — 1993 (6 years)
Various roles in the development and delivery of a dozen or so Xerox desktop and mid-range laser printers. Product Delivery Manager for several models of desktop printer, including 4030-PS, 4011, 4010-II, and various ancillary systems. Managed multinational hardware and software development teams and activities covering Europe, Americas and Far East. Executed the Xerox Product Delivery Process (PDP). At time of leaving held the record for the shortest PDP executed, at 26 weeks from concept to launch.
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CAT Consultant
ITT Europe ERC
(Public Company; 10,001 or more employees; Telecommunications industry)
1984 — 1987 (3 years)
Developed and extended Computer-Assisted Translation (CAT) systems. Managed the translation of the UNIX operating system and all documentation for AT&T. Developed Europe's (World's ?) first unattended (near) real-time translation system. Work reported globally in broadsheet newspapers and scientific/technology journals. Dubbed "The Wordmaster" by the Sunday Times! Also delivered Ethernet expertise to ITT / STC projects developing technology for the migration of the BT phone network from Analogue to Digital, and some work on ITT's System 12 digital switches.
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CAD Sales
Alper Systems
(Privately Held; 11-50 employees; Information Technology and Services industry)
1983 — 1984 (1 year)
Sales, consultancy and training for high value leading edge CAD systems, mainly for major contruction engineering , digital mapping & public infrastructure management, although did include some mechanical engineering & design applications.
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Microprocessor Application Consultant
Modus Systems
(Privately Held; 11-50 employees; Information Technology and Services industry)
1982 — 1983 (1 year)
Consulted to clients on how Microprocessor technologies could aid their businesses or improve their products. Introduced automation into several industrial, pharmaceutical and food production companies. Developed the world's first "Computer Controlled Air Bed" ! (to reduce interface pressure and "bed sores" problems for long term & burns patients). Member of 3 man team that developed UK's first Ethernet interface for microprocessor-based systems.
Steve Burrows’s Education
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Dover College
1973 — 1978
Additional Information
Steve Burrows’s Websites:
Steve Burrows’s Groups:
British Computer Society (BCS), Computer Weekly 500 (CW500)
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Chief Information Officer (CIO) Network member -
BCS ELITE member -
BCS Membership Group member
Steve Burrows’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
