Steve Baty

Current

Director at IxDA (Interaction Design Association)
Director at UX Events
Principal at Meld Consulting

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Industry

Management Consulting

Steve Baty’s Summary

I solve problems. Mostly for businesses; often for Government departments and not-for-profits. I am a User Experience strategist with over a decade of commercial experience leading the design and development of Web sites and applications. During my career I have worked with major Australian and international brands on the strategy and design of their online presence, including Qantas, Telstra, oneworld, YHA Australia, Harvey World Travel, Panasonic Australia, Maersk Line, youship, NSW Department of Education & Training, Department for the Environment, Water, Heritage and the Arts, FujiXerox, and the Australian Museum.

I serve as a Director on the Board of the IxDA (Interaction Design Association), where I'm responsible for Communications, PR & Marketing. I am an editor and contributor to Johnny Holland magazine (www.johnnyholland.org); and a contributor to UX Matters magazine (www.uxmatters.com).

I hold two Masters degrees (eCommerce and MBA) from the Macquarie Graduate School of Management and a Bachelors degree in Science (Mathematics) from UTS. I write articles for the industry publications johnnyholland.org and UXMatters.com on design research and strategy.

My company, Meld Consulting, aims to help companies devise consistent, engaging, and successful experiences across customer interactions. Using design & business research and analysis techniques to inform the design process, Meld brings together user, business & technology perspectives in the design of each solution.

Drawing on a network of UX professionals, Meld retains the flexibility to construct a team of practitioners capable of meeting the needs of each specific project.

Based in Sydney, Australia, Meld is building an international client base for our user experience services.

Twitter: docbaty
Skype: steve_baty

Steve Baty’s Specialties:

Experience strategy, interaction design, information architecture, service design, design strategy, and using these to make better product/service experience ecosystems.

Steve Baty’s Experience

Director

IxDA (Interaction Design Association)

(Design industry)

May 2009 — Present (3 months)

Director, responsible for Communications, PR & Marketing for the IxDA (Interaction Design Association).
Director

UX Events

(Events Services industry)

January 2009 — Present (7 months)

UX Events are organizing UX Australia 2009, a 3-day user experience design conference, with inspiring and practical presentations, covering a range of topics about how to design great experiences for people.

Hotel Realm, in leafy Barton

It will be held on 26-28 August 2009, in Canberra (Australia). The venue is Hotel Realm, a new 5 star hotel in Barton.

UX Australia 2009 is a community conference, with presentations proposed from our community and reviewed by our community.
Principal

Meld Consulting

(Privately Held; Design industry)

December 2007 — Present (1 year 8 months)

Providing experience strategy, architecture & design consultancy to organizations large and small. Our aim is to improve the way in which companies engage with their customers, guests, visitors & the public - on the Web and in person. We cover all aspects of user experience design: design research & analysis, strategy, information architecture, interaction design, and usability; as well as Web analytics and strategies for enticing visitors to your site.

We draw on a network of UX professionals to pull together a team suited to the needs of your project.

Responsible for: UX strategy; stakeholder research; business requirements; project direction; experience architecture; experience design.