PhD Candidate, Interactive & Collaborative Technologies
Greater Los Angeles Area
PhD Candidate, Interactive & Collaborative Technologies
Greater Los Angeles Area
Briefly, my dissertation research uses a combination of ethnographic, ethnomethodological, and social network analytic methods to investigate sensemaking practices in distributed teams and the impact of interactive and collaborative technologies on such practices. My field sites have included JPL's Team X, NASA's Team NSI, NASA's Team Prometheus, NASA Exploration Design Team, and Boeing's IDS/AMSE/Virtual Operations.
See http://www.ics.uci.edu/~sabrams for more details ...
Collaborative technologies, distributed teams, virtual communities, social/semantic network theory & analysis, sensemaking theory, ethnographic and ethnomethodological analysis
(Educational Institution; Higher Education industry)
September 2001 — Present (7 years 11 months)
My field of academic interest is, broadly, human-computer-human interaction (HCHI) and computer-supported cooperative work (CSCW). More specifically, I am focused on distributed work and distributed organizations, particularly in multi-disciplinary, multi-cultural environments
I am currently a Ph.D. Candidate in the Interactive and Collaborative Technologies program of the Donald Bren School of Information and Computer Sciences (UC-Irvine), with my dissertation defense scheduled for early June 2009. My dissertation reports on a model for organizational peer governance, termed "network-centric organizing," that not only operates across the technology networks of a highly-distributed organization, but also supports social networks in facilitating the conduct of work (termed "collaborative networking") and also networks different organizing principles (hierarchy, heterarchy, and responsible autonomy) to the specific aspects of work activity for which they are well-suited (termed an "organizing-centric network").
(Public Company; ACS; Information Technology and Services industry)
July 1999 — August 2001 (2 years 2 months)
Transferred to ACS/Government Systems’ Center for Enterprise Technology Integration. Responsible for developing Apple solutions and resolving top-tier issues for five NASA field centers (GRC, LaRC, GSFC, ARC, DFRC). Conducted testing & evaluation; supervised and coordinated technicians; developed strategic directions.
(Public Company; 51-200 employees; Information Technology and Services industry)
December 1998 — June 1999 (7 months)
ODIN is a NASA-wide IT outsourcing initiative. My ODIN project task was to develop a virtual community of support among Macintosh users at GSFC to implement a strategic plan for the support of platform diversity under the ODIN contract. Designed and implemented a server network facility supporting contractor launch team for Terra-AM satellite deployment.
(Public Company; 201-500 employees; Information Technology and Services industry)
June 1998 — November 1998 (6 months)
Directly supported GSFC's executive management including the Directors Office, Office of University Programs, Chief Counsels Office, Public Affairs department, and Chief Financial Officers office. Administered servers and implemented security and interoperability solutions. Administered Internet and web services for NASA Academy and other programs.
(Public Company; 201-500 employees; Information Technology and Services industry)
October 1995 — May 1998 (2 years 8 months)
I supported Apple Macintosh systems for the Engineering Directorate at NASA's Goddard Spaceflight Center in Greenbelt, MD. I developed and administered a Helpdesk website, developed customized Filemaker Pro database solutions, and trained support technicians.
(Information Technology and Services industry)
1993 — 1997 (4 years)
(Educational Institution; 5001-10,000 employees; Higher Education industry)
October 1993 — October 1995 (2 years 1 month)
(Educational Institution; 11-50 employees; Higher Education industry)
October 1990 — August 1993 (2 years 11 months)
My responsibilities were three-fold:
1. the day-to-day administration and development of the communication and information technology infrastructure supporting ISU's Executive Offices in Cambridge, MA (USA);
2. planning and implementing the communication and information technology infrastructure to support 10-week, graduate-level, multidisciplinary space educational programs at a new locale every summer (1991: Toulouse, FRA; 1992: Kitakyushu, JPN; 1993: Hunstville, USA);
3. long-term strategic planning to develop ISUnet, then planned to be a globally-distributed, virtual campus system with a central campus and multiple satellite campuses around the world
Ph.D. , Interactive and Collaborative Technologies , 2001 — 2006
M.A., awarded with Distinction , Communication, Culture, and Technology , 1997 — 2003
http://cct.georgetown.edu/
Certificate , Space Physics , June 1989 — August 1989
B.S. , Physics , 1977 — 1985
distributed work, space education, sensemaking, social network analysis
IEEE, ACM, SEDS, NASA Academy, CCT Alumni Council