President & CEO at SquareTrade
San Francisco Bay Area
President & CEO at SquareTrade
San Francisco Bay Area
Focus on creating transformational services using the internet and software to meaningfully enhance consumer and business interactions. Over the last several years I have been working with SquareTrade to reinvent warranties with a service that is at last consumer-centric and consistently sensible to buy. This leverages the web to work with leading online retailers and directly with consumers to protect purchases no matter where you shop. The internet allows us to give new controls to consumers, to manage their protections, to ensure they are getting the best service – and we are driving consistent 5 out of 5 user reviews.
Warranty service for consumer electronics and appliances, warranties geared towards ecommerce and online consumer needs, online shopping services, seller verification and trust building seller services, and software development.
(Privately Held; 51-200 employees; Internet industry)
July 1999 — Present (10 years 1 month)
SquareTrade is transforming the warranty industry, creating the most consumer-centric warranty available, one that consistently makes sense to buy at last. We deliver fair pricing (average 40% less than the status quo) and amazing no hassle service (with a 5-day guaranty). We partner with retailers who care about offering their consumers fair pricing and the best warranty available. We invest in a lifetime relationship with our customers and give consumers something they've never had before: a choice.