Steve O'Donnell

Current

• SVP IT Infrastructure & Operations at First Data International

Past

• Global Head of Data Centre and Customer Experience Management BT Operate Environment Champion at BT
• Head of Data Centres at BT
• Head of Data Center / Server Platform Strategy at BT

17 more...

Recommended

49 people have recommended Steve

Connections

500+ connections

Industry

Banking

Steve O'Donnell’s Summary

Steve O’Donnell is a highly motivated and experienced senior IT Operations Executive with excellent business acumen coupled with deep and broad technical skills. A progressive career with over 29 years IT experience working up to and including board level in large multinational organisations. He has international experience in Europe, North America and ROW

Steve is recognized as a specialist in three main areas:

• IT Operational Improvement using Customer Experience Management. Recognised within BT as largely responsible for moving BT into first position in Retail Broadband Customer Satisfaction.
• IT Operational Efficiency, driving reductions in operational cycle time and improvements in right first time measures. Focus on reducing costs, improving productivity, and driving IT standardisation. Improving staff morale and employee satisfaction.
• Green IT, winner of three industry awards for the Green IT Project of the year in 2007 for delivering BT’s 21st Century Data Centre.

Steve has a clear understanding of application and infrastructure architectures in the Banking and Telecommunications industries.

Steve has a rare mix of business and IT experience, having taken a consulting business from start-up to winning a major industry award for rapid growth, followed by a trade sale as well as significant IT Operational experience in large corporations.

Steve O'Donnell’s Specialties:

Ruthless cost reduction
Industry recognized Green credentials
Unrelenting attention to detail to deliver standardisation
Business aligned IT strategy development & delivery
Application centric - Data Centre migrations and consolidation
Data Centre Design & Build
Storage, Network and Server Virtualisation
Grid Computing
Database Consolidation
Structured operational improvement
IT In Sourcing, Out Sourcing and Off Shoring
Programme and Project rescue
Customer Experience Management

Additional Information

Steve O'Donnell’s Groups:

Industry member of the DTI funded Knowledge Transfer Network in Inter-Enterprise Computing (IEC), focusing on Grid Computing technologies.
MBCS - Member British Computer Society
MIET - Member of the Institution of Engineering and Technology
MIEEE - Member of the Institute of Electrical and Electronic Engineers

•    PricewaterhouseCoopers Alumni
•    GreenTek
•    Harvard University Alumni
•    Harvard Business School Alumni Network
•    First Tuesday
•    Cable & Wireless Alumni
•    First Data Networking
•    GreenITers - The Clean Tech Global Thinkers
•    Customer Experience Management
•    Green Technology Alliance
•    BT Network
•    Green IT Community of Practice
•    Data Center

Steve O'Donnell’s Honors:

Winner of Deloitte & Touche Fast50 Award 1999
Member of the BT Technology Leadership Group (TLG) 2007
Winner of the Computing Green Project of the Year award 2007 for the BT 21st Century Data Centre project
Winner of the British Computer Society award 2007 for the Best Use of Green Technology for the BT 21st Century Data Centre project
Winner of the European Green IT Project of the Year Award 2008 for the BT 21st Century Data Centre project

Steve O'Donnell’s Contact Settings

Interested In:

• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch