Director, Special Markets at Digital Gateway Inc
Washington D.C. Metro Area
- Current
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- Director, Special Markets at Digital Gateway Inc
- Past
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- Owner - President at loudbike - loudbike e-store
- Vice-President, Business Development at Stilo International
- Regional Sales Director at Astea International
- Vice-President, Business Development, Partner at ServicePlus Corporation
- Management Consultant at Stephen Munro
- Director, Business Development at International Datacasting Corporation
- Manager, Records Management & Information Systems Division at Kinburn Technology Group
- Insurance Systems Specialist at Canadian Insurance Computer Systems Inc
- Education
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- Oakton Community College
- Recommended
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3 people have recommended Stephen M - Connections
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42
connections
- Industry
- Computer Software
- Websites
Stephen M Munro’s Summary
A 30-year track record of performance in growing and managing relatively young technology businesses in a predictable, profitable and ethical manner. Proven ability to quickly understand complex business issues and craft a holistic, successful and integrated business with a minimum of resources.
Developed and executed a business plan to move a software company specializing in ERP software for the Office Products industry into the emerging Managed Print market. This imitative was so successful that the company now enjoys a virtually uncontested leadership position in the OP Dealer Managed Print space. Executed a Managed Print pilot program that generated $300,000 in net new revenue for the company in less than 60 days.
Built and launched an e-commerce business for a niche power sports market. A highly innovative launch strategy propelled the e-store to a market leadership position generating mid-six figure sales revenue in less than three months.
For an international Content Engineering software company, repositioned the business from “tool maker” to “solutions provider” while implementing a new sales methodology and developing key domestic and international partners. Rebuilt the sales organization and implemented a revised go-to-market strategy that drove revenues to 191% over the same period in 2003. As well, negotiated Corporate Enterprise License and Services agreements with The Boeing Company.
At a leading equipment-centric CRM company, built a sales and marketing organization that increased sales by over 100% four years running. For the same organization, personally developed and closed the three largest accounts in the company’s history
Managed a business centre for a major international systems integrator that consistently produced the highest level of profitability in the company’s Canadian “product-based” operations.
Stephen M Munro’s Specialties:
Business start-up and turnaround, Customer Relationship Management, Content Management, ERP, E-Commerce, Managed Print and Systems Integration sctors, Business analysis & planning, sales management, product management, brand management, business development, business plans, business solutions, business systems analysis, partner management, consulting, marketing, strategic planning, executive management
Stephen M Munro’s Experience
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Director, Special Markets
Digital Gateway Inc
(Computer Software industry)
January 2006 — Present (4 years )
DGI is the leading provider of Dealer Management software for the Office Products industry and has recently expanded its development effort to offer tools to allow its office products dealers to pursue opportunities in the emerging and lucrative Managed Print business.
Initially hired to acquire and manage a field service management software company, responsibility was quickly expanded to explore, quantify and pursue new market opportunities for the company. Over the last 18 months, specifically focused on the development of partnerships, marketing programs and pilot projects required to place the company in a leadership position in Managed Print. . -
Owner - President
loudbike - loudbike e-store
(Automotive industry)
2004 — 2006 (2 years )
loudbike provided built to order, hi-performance motorcycles based on rare Italian motorcycles such as Ducati. The loudbike e-store led the market with an on-line store that specialized in high-performance exhaust systems from a variety of manufacturers. Both businesses were sold in 2008.
Built both businesses from the ground-up and was responsible for maintaining a high growth rate and sound operating margins in a very competitive marketplace. This included brand development, web-site and store operations, partner management, advertising and marketing. -
Vice-President, Business Development
Stilo International
(Computer Software industry)
2003 — 2004 (1 year )
LSE:STL) provides software and services (XML authoring tools, content engineering applications and associated professional services to help major enterprises automate the processing of technical and complex information.
Responsible for the management and growth of the company's North American operations. This included the revitalization the sales organization, repositioning of existing product lines, realignment of the professional services team and development of major accounts. -
Regional Sales Director
Astea International
(Computer Software industry)
January 2000 — January 2003 (3 years 1 month)
Nasdaq: ATEA) is a global provider of service management software that addresses the unique needs of companies who manage capital equipment, mission critical assets and human capital.
Responsible for the conversion of a large portion of Astea's Dispatch1 primarily Fortune 1000 level legacy customer base to its new AllianceEnterprise platform. Also responsible for the conversion of ServicePlus customers to the entry-level version of the same platform. -
Vice-President, Business Development, Partner
ServicePlus Corporation
(Computer Software industry)
January 1993 — January 2000 (7 years 1 month)
ServicePlus was a leading provider of mid-market Field Service Management and Equipment-centric CRM applications to companies concerned with the maintenance of serialized capital equipment.
Joined the company early in its lifecycle and rose from a position selling the early dos-based Series 1 product to successive positions with increased responsibility as the company grew in sales and employees. As equity partner, responsible maintaining aggressive growth in product and services sales, continued enhancement of marketing presence, product management, and industry analyst and partner relations. -
Management Consultant
Stephen Munro
(Computer Software industry)
January 1990 — January 1992 (2 years 1 month)
Provided contract consulting services to businesses pursuing new business ventures. Developed business plans, go to market strategies, product roll-outs, website content and assistance in capital generation.
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Director, Business Development
International Datacasting Corporation
(Information Technology and Services industry)
January 1988 — January 1990 (2 years 1 month)
IDC is a recognized market leader in providing end to end solutions for the point-to-multipoint distribution of broadband multi-media content over satellite.
Responsible for the development of markets and partnerships that leveraged the company's then emerging high-speed satellite broadcasting technologies. Specific markets developed were the satellite-based digital audio broadcast and image communications segments and these opportunities were developed through strategic relationships with GTE SpaceNet, FileNet and Wang. -
Manager, Records Management & Information Systems Division
Kinburn Technology Group
(Computer Software industry)
January 1982 — January 1988 (6 years 1 month)
During the 80's, Systemhouse grew to be the largest systems integration provider in North America and through that growth period, many business units were spun off a separate operating companies under the ownership of the Kinburn Technology Group.
Initially based in Halifax, Nova Scotia, responsible for the sales of highly customized business solutions based on high-end software offerings for the wholesale distribution, manufacturing and retail industries at SHL Systemhouse; Then, the profitable operation of a business center that consisted of 19 IT professionals. Moved to SHL Business Systems (aka McLeod Bishop Systems) to run product management for the Building Product Systems Group and then took over Records Management & Information Systems Division -
Insurance Systems Specialist
Canadian Insurance Computer Systems Inc
(Computer Software industry)
January 1979 — January 1982 (3 years 1 month)
- CICS was a Canadian distributor for the Redshaw Agency Management System; a turn-key Wang 2200-based solution for independent insurance agents.
Initially based; responsible for selling the turn-key Redshaw system in the Eastern Ontario region. Successful development of the territory resulted in a transfer to Halifax, Nova Scotia to open the Eastern Canadian market.
Stephen M Munro’s Education
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Oakton Community College
Comp Sci , Computer Science , 1972 — 1974
Additional Information
Stephen M Munro’s Websites:
Stephen M Munro’s Interests:
Vintage motorcycle racing, Fast loud Italian motorcycles, Ducati, loudbike
Stephen M Munro’s Groups:
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Executive Suite -
TopLinked.com (Open Networkers) -
Guerrilla Job Search -
ChangeForge
Stephen M Munro’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
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