Stephen Fernandez

Past

• Product Director at John Ryan
• Sabbatical (Self-employed)
• European Product Line Manager at Cable & Wireless

• Team Leader Product Management Internet Access at Cable & Wireless
• Product Management Messaging & Intranet Apps at Cable & Wireless

see less...

2 more...

Education

• Bradford University

Recommended

8 people have recommended Stephen

Connections

62 connections

Industry

Telecommunications

Stephen Fernandez’s Summary

Following his graduation from University Stephen spent 10 years working within the telecommunications and internet fileds much of this time was spent in a Pan-European capacity. More recently following a move to Spain, Stephen has been working for a Marketing Services and Digital Signage company based in Madrid.

Stephen Fernandez’s Specialties:

Key player in major strategic activities. Managing withdrawals from unprofitable markets, including disposal of assets, sale of on-going business units, involving regulatory, contractual and staffing issues.
Rationalised and integrated product set of over 300 services (from acquisitions) down to a profitable 45.
Launched a single Pan-European Internet Access service across 12 countries and 15 autonomous networks (from acquisitions)

Stephen Fernandez’s Experience

• Product Director

  John Ryan

  (Marketing and Advertising industry)

  2005 — 2008 (3 years)

  Due to his experience in Strategic Business Development and Business Transformation, Stephen was recruited to develop and implement the strategy needed to move a principally entrepreneurial company onto the next phase of its development, instigating the business practices needed to support its growth into a multinational organisation. Stephen introduced the rigours of product management and a bid review process into the organisation including controls for change management, product development, and support. Over the last year he has managed the launch of a new business model and new channels to Market for continental Europe using VAR partners including companies such as Telefonica, SCC, HP, Reuters and T-systems. As part of this he also developed and launched a new Digital Signage brand in the EMEIA market place, within the first year the brand recognition went from zero to 6th worldwide.
  
  Stephen formalised and designed the customer service processes and also drove a program to standardise the internal IT structure of the company.

• Sabbatical

  Self-employed

  (Self-Employed; Telecommunications industry)

  2004 — 2005 (1 year)

  Stephen took a one year sabbatical during which time he emigrated to Spain, purchased a property and then project managed its' complete restoration.

• European Product Line Manager

  Cable & Wireless

  (Public Company; CW.L; Telecommunications industry)

  2001 — 2004 (3 years)

  As line manager for European connectivity services (incl. IP Access, Frame/ATM Dial/DSL, Managed Firewalls and IPVPN) with a turnover of approx £136m, Stephen was responsible for a team of product managers and developers spread across four countries. Within this role he had overall responsibility for full product lifecycle management. In addition:
  • Developed and led a major “product based” programme (18 months) to rationalise 300+ products to a more focussed and profitable group of 45.
  • Key player in strategic reviews including disposal of assets and customers, withdrawal from Markets.
  • Responsible for the integration of 12 acquired European ISPs (products, processes).
  • BPR: new processes and systems across Europe to replace a wide mix of systems across 11 countries.
  • Launch of several new products including Hosted IPVPN, Managed Firewall, xDSL access, Managed Routers, Global Dial and IPVPN QoS

• Team Leader Product Management Internet Access

  Cable & Wireless

  (Public Company; CW.L; Telecommunications industry)

  2000 — 2001 (1 year)

  Stephen led the team responsible for European product management & development of Internet Access products and services. He launched the Pan-European service “CW Internet Access”. This development brought together all C&W´s ISP Networks (physical AS’s, processes and systems) from a number of acquired companies, enabling them to be sold as a single seamless cross border service. Significantly reducing the operational costs, cost of sale and facilitating the sale of cross border solutions.

• Product Management Messaging & Intranet Apps

  Cable & Wireless

  (Public Company; 5001-10,000 employees; Telecommunications industry)

  1996 — 2000 (4 years)

  Stephen managed the team of people responsible for the Messaging, Broadcast and Intranet/Internet application products within Cable and Wireless Communications. These included Mail Integration and Directory Services; with a turnover in excess of £26 million.
  He successfully developed & launched a managed SMTP E-mail service and an enhanced Internet based messaging and gateway service. In this role Stephen also produced a long-term strategic review of the messaging market. This report resulted in the decision to withdraw from traditional parts of the messaging portfolio. Stephen played a core part in this managed withdrawal and was required to analyse costs, customers, contractual & regulatory issues, as well negotiating with prospective buyers for any disposals.

Additional Information

Stephen Fernandez’s Interests:

English Mother Tongue, Spanish Fluent Interests include: Mountaineering, Canoeing, Music Blues, Cooking

Stephen Fernandez’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch