Technical Lead
United Kingdom
Technical Lead
United Kingdom
PRINCE2 (Foundation) and ITIL (Foundation) qualified Technical Lead.
Currently transitioning from an Oracle DBA (but with experience of Project Management (including PRINCE2) and UNIX systems administration (most recently Solaris)) role to a projects based technical advisor/architect/project management role.
Heavily involved in employment relations and union negotiations.
Facilitator of Business Analysts Peer Group.
DiSC profile: 6-1-3-7 (Creative)
Project Management, PRINCE2, Employment Relations, Contract Negotiation, Oracle DBA, UNIX administration, Union Negotiation
(Partnership; 501-1000 employees; Information Technology and Services industry)
April 2007 — Present (1 year 4 months)
Provide technical leadership and consultancy to Business Transformation projects. Develop procedural and support documentation. Audit procedural and support documentation developed by external suppliers. Investigate, evaluate, recommend and procure solutions to technical needs. Analyse business functional requirements and advise on solutions. Facilitate communication between different groups by providing a common lexicon and translation matrix for jargon.
• Provided technical leadership to major financials project to implement invoice scanning
• Achieved 75% saving on automated PDF and TIFF production in ad-hoc payments system
• Developed policy for storage of electronic documents to consolidate from 5 independent silos to one shared repository
• Gained foundation certification in PRINCE2 and ITIL
Attended training in Facilitation Skills for Managers
(Partnership; 501-1000 employees; Information Technology and Services industry)
April 2006 — April 2007 (1 year 1 month)
Provide support and technical consultancy to projects. Install and configure Oracle software. Size and create databases using Oracle RDBMS. Support Oracle databases for projects from initiation to Go-Live and hand over to production 1st and 2nd line support teams. Advise hardware, storage, network, OS and applications support teams on matters relating to the databases used by projects. Provide 3rd line support to production systems.
• Developed diagnostic tools to resolve database performance and other issues
• Updated Database Security Standards document to take account of developments
Attended training in AIX systems administration
(Government Agency; 10,001 or more employees; Civic & Social Organization industry)
December 1999 — April 2006 (6 years 5 months)
Provide support and technical consultancy to projects. Investigate, evaluate, recommend and procure solutions to technical needs. Install and configure Sun Servers from bare state to fully configured including installation and configuration of Solaris, Oracle and applications. Size and create databases using Oracle RDBMS. Support Oracle databases for projects from initiation to Go-Live and hand over to production 1st and 2nd line support teams. Advise hardware, storage, network, OS and applications support teams on matters relating to projects. Provide 3rd line support to production systems. Manage test lab environment.
• Created and maintained Database Security Standards document
• Introduced open source products to replace commercial products in a variety of projects achieving significant costs savings totalling over £1million
(Public Company; 1001-5000 employees; Outsourcing/Offshoring industry)
October 1998 — November 1999 (1 year 2 months)
Support and maintain HP servers running HPUX and Oracle under facilities management contract.
• Performed maintenance of servers to keep unplanned downtime below that allowed in the Service Level Agreement
• Designed, developed and implemented a DataMart to produce Management Information on system usage, saving approximately 3 hours of work a day for one team member (on a rota) so releasing them for other duties
• Re-organised disk usage on core server to improve application response times by up to 5% for typical transactions
• Performed on-call support to resolve issues out of hours
(Privately Held; 51-200 employees; Computer Software industry)
August 1996 — September 1998 (2 years 2 months)
Began as network/desktop support, developed my skills in Oracle DBA tasks and UNIX administration. Also performed systems testing, project analysis, basic Business Objects report production and managed simple projects.
Left to progress career after investigating internal opportunities and finding a lack due to the size of the company (approximately 70 staff).
BSc [Hons], Biochemistry and Electronics, October 1989 — July 1993
Database Administration, UNIX Administration, Photography, Reading, Employment Law, Blogging, listening to manager-tools.com podcasts
Old Luctonians Association, UNISON, Dignity At Work Network, Independant Oracle Users Group, LinkedIn Q&A, UKOUG, Manager-Tools Forums, ForeverKeele (Keele Alumni), Service Birmingham Business Analysts Peer Group, LinkedIn Birmingham Event, Ganthead.com, Employee Engagement Network
PRINCE2 (Foundation), ITIL (Foundation)