Technical Business Analyst
United Kingdom
- Current
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- Technical Business Analyst at Service Birmingham
- Past
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- Oracle DBA at Service Birmingham
- Client Server Analyst/Technical Analyst at Birmingham City Council
- Oracle DBA at Sema Group
- Technical Analyst at Fraser Williams Pharma Systems
- Education
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- Keele University
- Recommended
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4 people have recommended Stephen - Connections
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131
connections
- Industry
- Information Technology and Services
- Websites
Stephen Booth’s Summary
PRINCE2 (Foundation) and ITIL (Foundation) qualified Technical Business Analyst.
Currently transitioning from an Oracle DBA (but with experience of Project Management (including PRINCE2) and UNIX systems administration (most recently Solaris)) role to a projects based technical advisor/architect/project management role.
Heavily involved in employment relations and union negotiations.
DiSC profile: 6-1-3-7 (Creative)
Stephen Booth’s Specialties:
Project Management, PRINCE2, Employment Relations, Contract Negotiation, Oracle DBA, UNIX administration, Union Negotiation, Business Analysis, Requirements Engineering
Stephen Booth’s Experience
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Technical Business Analyst
Service Birmingham
(Partnership; 501-1000 employees; Information Technology and Services industry)
April 2007 — Present (2 years 4 months)
Provide technical leadership and consultancy. Manage small projects and phases of larger projects. Develop procedural and support documentation, audit documentation developed by external suppliers for accuracy and usability. Analyse business functional requirements and advise on solutions. Facilitate communication between different groups. Stakeholder contact management
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Oracle DBA
Service Birmingham
(Partnership; 501-1000 employees; Information Technology and Services industry)
April 2006 — April 2007 (1 year 1 month)
Provide support and technical consultancy to projects in a multicultural environment. Install, configure and support Oracle software databases for projects from initiation to Go-Live. Advise hardware, storage, network, OS and applications support teams on matters relating to the databases used by projects. Provide 3rd line support to production systems.
• Developed diagnostic tools to resolve database performance and other issues
• Reduced need for costly consultants and minimised downtime by resolving complex problems on production systems in a timely manner
• Reduced post Go-Live call to third line support by ensuring a comprehensive hand over of systems to support
• Reduced reliance on third party development environments by proactively managing space and equipment, in Test Lab environment, needed by projects from initial inception through development and testing to Go-Live
• Kept database security standards document up to date, ensuring benefits continued to be realised -
Client Server Analyst/Technical Analyst
Birmingham City Council
(Government Agency; 10,001 or more employees; Civic & Social Organization industry)
December 1999 — April 2006 (6 years 5 months)
Provide support and technical consultancy to projects. Investigate, evaluate, recommend and procure solutions to technical needs. Install and configure Sun Servers from bare state to fully configured including installation and configuration of Solaris, Oracle and applications. Size and create databases using Oracle RDBMS. Support Oracle databases for projects from initiation to Go-Live and hand over to production 1st and 2nd line support teams. Advise hardware, storage, network, OS and applications support teams on matters relating to projects. Provide 3rd line support to production systems. Manage test lab environment.
• Created and maintained Database Security Standards document
• Introduced open source products to replace commercial products in a variety of projects achieving significant costs savings totalling over £1million -
Oracle DBA
Sema Group
(Public Company; 10,001 or more employees; Information Technology and Services industry)
October 1998 — November 1999 (1 year 2 months)
Support and maintain HP servers running HPUX and Oracle under facilities management contract.
• Saved up to 1000 person hours per annum by designing, developing and implementing a DataMart to produce Management Information on system usage, replacing manual steps of previous system
• Re-organised disk usage on core server to improve application response times by up to 5% for typical transactions
• Performed maintenance of servers to keep unplanned downtime below that allowed in the Service Level Agreements
• Performed on-call support to resolve issues out of hours -
Technical Analyst
Fraser Williams Pharma Systems
(Computer Software industry)
August 1996 — September 1998 (2 years 2 months)
Technical support of 80 to 100 desktop PCs, network, Digital UNIX, Digital VMS, AIX, Linux and Windows NT server.
• Improved handling of product enhancement requests for our flagship Clinical Trials management package by designing a secure web based portal for customers to prioritise requirements. Liaised with development company, internal customers and external customers (in UK, US, Japan and continental Europe) to ensure that business and customer needs were met
• Reduced costs of customer training and reduced need for international travel by creating and equipping a training room for delivery of ‘Train The Trainer’ courses for our main product.
Stephen Booth’s Education
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Keele University
BSc [Hons] , Biochemistry , 1989 — 1993
In addition to my principal degree I also studied subsidiary degrees in Computer Science, Economics and Engineering Mathematics . As part of the requirements for my Electronics course and IEEE accreditation I studied a short (one week) course in Workshop Practice and Fabrication in 1992.
For two and a half years I managed a cloakroom as part of the fund raising for Keele RAG Appeal Project (charity fund raising body run from the Students Union). In addition to the cloakroom service I also added in sales of RAG branded products (RAG mags, T-Shirts, Mugs &c) plus products from other charities. This raised income from under £10 a night to over £400 a night and lead to the cloak room contributing over 80% of the total income of Keele RAG Appeal Project for each full year I ran it. I quit at the start of my final year to concentrate on my studies.- Activities and Societies:
- Students Union, Keele Live Action Society, Keele RAG Appeal Project
Additional Information
Stephen Booth’s Websites:
Stephen Booth’s Interests:
Client and stakeholder communications, Functional analysis and specification, Project Management, Golf, Golfing, Photography, Reading, Employment Law, Blogging, listening to manager-tools.com podcasts, Database Administration, UNIX Administration
Stephen Booth’s Honors:
PRINCE2 (Foundation), ITIL (Foundation)
Stephen Booth’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- business deals
- getting back in touch
