
User Experience Strategist at LBi London.
London, United Kingdom

User Experience Strategist at LBi London.
London, United Kingdom
I'm currently a user experience professional, working in London for one of Europe's largest full service digital agencies - getting to work with some great brands, and supporting them as they transform their products and services for this connected, social age that we're living in. My day job keeps me challenged and I've been fortunate to work with some extremely bright and talented people on some very cool projects - mobile design work, mapping and geotagging projects, rich internet application design, and strategic insight pieces that have helped to shape how our clients are using digital channels to connect with their customers.
But don't let that put you off.
This is a fairly recent thing for me. In the past I've been involved in learning technology research, I've helped start a micro-consultancy business, I've earned my living recording and touring as a guitarist - and yes, I've had the obligatory bar jobs too...
Social computing, knowledge management, developing communities of practice, learning communities and pedagogy, rich internet applications., mapping and geotagging, information architecture, interaction design
(Public Company; 201-500 employees; Internet industry)
April 2005 — Present (3 years 4 months)
My role involves some of the following (not on any given day though):
• exploring service offerings, using work-shopping techniques and conceptual thinking
• working closely with clients to build strategic understanding of their current digital proposition, and helping them understand how they might progress and develop those offerings
• leading teams of experience designers through design and specification, and supporting our technology team as we implement a solution
• innovating key processes to ensure our efficient and effective delivery of client solutions
Clients I've recently worked with include: Multimap, HMV, Orange UK, Orange Group / France Telecom, RedBull Racing, BT, Tourism Ireland, ITN, LearnDirect, TES, Shell, Edexcel
(Educational Institution; 11-50 employees; Research industry)
May 1996 — June 2005 (9 years 2 months)
Joined Ultralab in 1996 as a student, working in the Learning Lab developing software for language learning in business. Following this, and working as part of the Sodium team at Ultralab, we helped design the Talking Heads online community of practice for every School Leader in the country, and supported many other similar initiatives.
(Privately Held; 1-10 employees; Internet industry)
June 1999 — April 2005 (5 years 11 months)
Sodium was a transformation design company, providing services to clients that included comsultancy for becoming a 'real time' business, fostering creativity and learning within business, and developing innovative digital solutions for engaging with client's customers.
We worked with the BBC, National Film & Television School, Design Council, Oracle, South Bank Employer's Group, Trinity Mirror, Hilary Cottam's School Works amongst others...
Multimedia, Multimedia Systems, 1996 — 1999
1988 — 1990