
Engagement Leader at Pegasystems and Founder DeeperBlue.com
London, United Kingdom

Engagement Leader at Pegasystems and Founder DeeperBlue.com
London, United Kingdom
Stephan is an experienced Engagement Manager, Information Management, and Web Entrepreneur who has worked in Business Process Management (BPM), Enterprise Content Management (ECM) and Web Content Management (WCM) fields as well as a pioneer in the Online Publishing, Media and Social Networking who has helped to develop and grow Professional Services team and project methodology as well as implementing a Partner Channel from scratch.
He is experienced in engagement managing strategic and complex Enterprise Software implementations for clients ranging from Small Corporate to large Public Sector and Government such as Department of Trade and Industry (DTI), Rentokil Initial, Alliance & Leicester, Norton Rose, ICI Paints and Symbian.
Stephan also has a key strength in account and relationship management with clients and partners that has resulted in regular sell-on consulting and product with established clients, as well as developing new client relationships and subsequent generation of new client opportunities.
In addition Stephan has founded one of the largest and longest running websites dedicated to the art of diving - www.deeperblue.com. With a large, interactive community of writers and members, the site is regarded as one of the pioneering places to visit if you want information on FreeDiving, Scuba Diving, Spearfishing or Technical Diving. In 2004 an education arm to the site was launched teaching world class FreeDiving courses to students across Europe.
Business: Business Development, Project Management, Team Leadership and Management, Service Delivery, Channel Management, Application Design, Account Management, Partner Relationship Management
Technical: XML, XSLT, Java, Velocity, JSR170, HTML, JavaScript, PHP, MySQL, SQL Server, Oracle, JBoss, Web Services, Unix Administration, Windows Administration, Web 2.0, Enterprise 2.0, Collaboration
(Public Company; 501-1000 employees; PEGA; Computer Software industry)
October 2008 — Present (1 year 2 months)
Engagement Leader in the Government Practice of Pega EMEA. Responsible for the design, architecture, and successful implementation of Pega solutions across client-, partner- or Pega-led projects. Acting as a key element in helping the customer realize the business benefits they expect as well as also help develop additional consulting opportunities within your accounts.
Key areas of responsability:
- Lead client engagements to ensure on time, on budget, managed scope delivery.
- Managing concurrent Pega project teams.
- Provide project expertise and ownership to diagnose, escalate, or resolve issues.
- Actively and by example, mentor all Pega team members.
(Internet industry)
September 1996 — Present (13 years 3 months)
The founder of this pioneering Diving Website. Has built this online resource and community from a personal website to a market leading website covering FreeDiving (Apnea), Scuba Diving, Spearfishing and Technical Diving with nearly 200 Editorial Contributors and Instructors WorldWide.
(Public Company; 10,001 or more employees; Information Technology and Services industry)
July 2007 — October 2008 (1 year 4 months)
Consultant in the Information Management Practice. The role involves assisting in winning and developing Information Management solutions. My focus is in particular on Web Content Management, Collaboration, Web 2.0, Enterprise 2.0, Business Intelligence and EDRMS.
(Privately Held; 51-200 employees; Internet industry)
September 2005 — May 2007 (1 year 9 months)
This role drives day-to-day partner implementation operations across EMEA. This includes business development, scheduling, management and facilitation of all SI partner activity in the region whilst ensuring the partners deliver the highest quality of services while maintaining the required profit margin.
This role champions the Professional Services methodology to the partners and constantly evaluates the practice’s efficiency in conjunction with the Channel Sales Director and the Professional Services Director.
(Privately Held; 51-200 employees; Internet industry)
September 2000 — September 2005 (5 years 1 month)
This position involves customer interaction in a Technical Project Lead capacity encompassing large-scale Web development and deployment planning, business process analysis and redesign, application development, and database integration.
Stephan built up a proven track record of successfully managing complex enterprise scale Internet-based projects.
Key abilities of the position include a strong customer focus with a balance between technology, leadership, technical writing skills, and the ability to mentor.
Key clients solutions were developed for are Department of Trade and Industry (DTI), Alliance & Leicester, Britannic Assurance, ICI Paints, Symbian, Victoria & Albert Museum, Tate Gallery, NESTA, and Post Denmark.
(Public Company; 10,001 or more employees; Banking industry)
July 1997 — September 1998 (1 year 3 months)
BSc , Business Information Systems , 1996 — 2000
Secondary School September 1990 — June 1996
scuba diving, freediving, management, technology, new technology, innovation, web 2.0, social networking, content management, coaching, self improvement, reading, current affairs
British Computer Society, International Association of Apnea, British Sub Aqua Club, Professional Association of Dive Instructors