Stephanie Burks

Board Member of IU GLBTAA

Bloomington, Indiana Area

Current
Past
  • Unix System Administratior at Roche Diagnostics
  • Sun Onsite System Support Engineer at Fannie Mae
  • CADD at FMC
  • Numerical Control Programmer/Manufacturing Engineer at Westinghouse
  • Mechanical Drafter at Peterbilt Motors
Education
  • De Anza College
  • Bay Valley Technical Institute
  • San Jose State University
Connections
176 connections
Industry
Information Technology and Services
Websites

Stephanie Burks’s Summary

I started working with Oracle while employed at IU as an Unix System Administrator. Working with various researchers I installed and configured multiple instances in support of their research. I currently support 11 Oracle instances. I regularly create new schemas, use RMAN for backups, install updates, add additional packages at the request of my customers and address performance issues. Additionally, I perform the various Unix tasks associated with locating, creating, and mounting filesystems to be allocated to Oracle.

I recently modified scripts that create MySQL 5.06 servers for our Researchers allowing them access on their own port and the ability to start and stop their servers and create backups at will.

I thoroughly enjoy working with people to help them accomplish their goals. I view myself as a customer support person regardless of my position. I believe in sharing knowledge with others so that they may become stronger themselves.

I also really enjoy working with hardware. I have great troubleshooting skills from years of working at Sun and wish I could do a bit more of that. My favorite system to support has been the Sun E10K. It was a complex system to administer and I was able to use all areas of my expertise in doing so.

Trained in the following:
Sun E10000 Hardware and SSP Support
Veritas Volume Manager
Solaris Certified
Performance Tuning
Network Administration
Ultra Enterprise Server Support
Solaris Core Dump Analysis
Veritas File System
RM6
SQL
Oracle 9i/10g
Oracle RMAN
Oracle Concepts and Tuning
Veritas File System
SGI Origin 2000 Self-Maintenance

Stephanie Burks’s Specialties:

Oracle RMAN, Oracle 9i and 10g, Extensive customer support experience. Solaris Administration, Coredump Analysis, Hardware/Software troubleshooting, Sun hardware experience. In addition I enjoy Community Outreach and Fundraising. Need someone to install a system in my area? Send me email. I LOVE HARDWARE!


Stephanie Burks’s Experience

  • Board Member

    IU GLBTAA

    (Educational Institution; Higher Education industry)

    September 2009Present (4 months)

    Was nominated and voted onto the Board in September 2009 and I will be serving a 2 year term.
    I am currently on the membership committee and am coordinating a Silent Auction to be held in conjuction with our Homecoming in January 2010.

  • Principal Database Administrator

    Indiana University

    (Educational Institution; 10,001 or more employees; Higher Education industry)

    April 2003Present (6 years 9 months)

    Provide all levels of support: Install Oracle, create databases and schemas, complete backups using RMAN and attend to the specific requests of multiple customers in IU’s Research community. Recently migrated multiple databases to new hardware using datapump and transportable tablespaces. Allocate file systems, create startup scripts, create links, and compile/install system software. Also have installed Apache/Tomcat Servers, configured Perl DBI/DBD, and CGI connections to the databases.

    Currently implementing MySQL

    Solaris Certified:
    Installation and support of fully populated Sun Microsystems E10000, v1280, v880 and other Sun hardware. Provided support to IU’s Research community. Compiled open-source software, updated the operating system, managed support contracts, installed and supported software including SSH, Veritas, Raid Manager, SPSS, PBS and evaluated failures and replaced hardware. Also responsible for providing hardware and software support on SGI Origin 2000.

  • Solaris Certified Unix System Administrator

    Indiana University

    (Educational Institution; 10,001 or more employees; Information Technology and Services industry)

    February 1999March 2003 (4 years 2 months)

    Senior Unix Administrator for a variety of Sun Microsystems hardware platforms including the E10000, V1280, V880, Ultra1, 2 and 5 (SSP). Certified to perform hardware maintenance on E10K and also SGI Origin 2000. Provided customer support to various IU personnel and researchers. Installed operating system, patches, analyzed coredumps and various hardware failures. Replaced hardware and reconfigured kernel, upgraded OS and provided training to customers as needed.

  • Sun Onsite System Support Engineer

    Eli Lilly

    (Public Company; 10,001 or more employees; LLY; Pharmaceuticals industry)

    November 1997January 1999 (1 year 3 months)

    Onsite Engineer for Sun Microsystems at Eli Lilly where I installed three E10000s, external disks and installed the operating system, Veritas software, HPC Cluster Tools and assisted in knowledge transfer to Eli Lilly employees. Troubleshooted system crashes, bug reports, and provided patch management.

  • System Support Engineer

    Sun Microsystems

    (Public Company; 10,001 or more employees; SUNW; Computer Hardware industry)

    June 1992January 1999 (6 years 8 months)

    Support Sparcsystems and Ultra 1,2,5, Enterprise Server 3000,3500,4000,4500,6000,10000 and many others during the years. Started using Sun operating system at SunOS 4.0.1 and continue to use it at Solaris 10.

    Kernel Support Engineer: provided phone support to customers experiencing system software and hardware crashes. Analyzed core dumps, provided instruction, workarounds, patches and interfaced with Engineering to obtain patches and submit bug reports. Provided kernel configuration assistance.

    Account Manager for a select group of Sun Microsystems’ customers as a Personal Answer Line (PAL) Engineer. Provided phone support in a variety of software and hardware areas. Quarterly onsite visits to meet face-to-face, assess needs & prioritize various customer requests.

    I Love Sun!!

  • Unix System Administratior

    Roche Diagnostics

    (Public Company; 10,001 or more employees; Pharmaceuticals industry)

    November 1996November 1997 (1 year 1 month)

    Unix System Administrator at Boehringer Mannheim/Roche Diagnostics supporting a variety of systems (Solaris, HP, AIX). Also supported Legato, and SecureCard.

  • Sun Onsite System Support Engineer

    Fannie Mae

    (Public Company; 5001-10,000 employees; FNM; Financial Services industry)

    February 1995October 1996 (1 year 9 months)

    Onsite Engineer for Sun Microsystems at Fannie Mae. Provided operating system support including, but not limited to, troubleshooting system crashes by analyzing coredumps and system logs, acted as liason between Fannie Mae's Unix Support team and Sun Engineering, project oversite, patch information, NIS+ installation and configuration and call management.

  • CADD

    FMC

    (Public Company; Information Technology and Services industry)

    19881990 (2 years )

  • Numerical Control Programmer/Manufacturing Engineer

    Westinghouse

    (Public Company; 5001-10,000 employees; Military industry)

    July 1981March 1989 (7 years 9 months)

    Initially a Mechanical Drafter I soon became a CADD Drafter creating drawings on Computervision hardware with a CGOS OS. I was promoted to CADD Tool Designer and while holding that position, I learned how to use a self-teaching DNC system. After presenting the system, to upper management I was offered the job of Manufacturing Engineer. I created NC programs for the Burn Shop and monitored the floor, ensuring that schedules within shop were met and parts being manufactured to specification. Eventually, Computervision stopped using their proprietary CGOS OS, in favor of Sun Microsystems new SunOS 4.0. I proposed the purchase of a new Computervision SunOS DNC Automatic Nesting System which saved us 108k per year in time and material savings. I used the new hw to create Nested Direct Numerical Control (DNC) programs for both multitorch oxy and plasma cutting machines. In addition I was the SunOS Sys Admin. I have been interested in Sun hardware and software ever since.

  • Mechanical Drafter

    Peterbilt Motors

    (Public Company; 1001-5000 employees; Transportation/Trucking/Railroad industry)

    November 1980June 1981 (8 months)

    Created mechanical drawings of Peterbilt truck parts, components and assemblies.


Stephanie Burks’s Education

  • De Anza College

    Liberal Arts , 19891991

    Graduated Magna Cum Laude

  • Bay Valley Technical Institute

    Certificate Program - Mechanical Drafting 19791981

  • San Jose State University

    Liberal Arts 19771979

    Completed General Education Requirements


Additional Information

Stephanie Burks’s Websites:

Stephanie Burks’s Interests:

Customer Support,Community Outreach,Solaris,Career Development,Career Coaching,Book Binding,Polymer Clay,Art Nouveau, Investing

Stephanie Burks’s Groups:

Sun Microsystems Alumni Association

  •    Sun Alumni
  •    Human Rights Campaign
  •    LGBT Professional Network - Global
  •    IU Alumni
  •    Indiana University - Bloomington
  •    Dove Chocolate Discoveries ~ Direct Sales

Stephanie Burks’s Honors:

Special Achievement in GIS - 2007


Stephanie Burks’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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