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Steffen Gas

Steffen Gas

I.T. Telecommunications Assistant at Standard Bank & Trust Co.

Location
Greater Chicago Area
Industry
Computer Networking
Previous
  1. Standard Bank & Trust Co.,
  2. First Saving Bank of Hegewisch
Education
  1. Westwood College
Recommendations2 people have recommended Steffen
108connections

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108connections
Westwood College

Westwood College

Networking

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Background

Experience

I.T. Telecommunications Assistant

Standard Bank & Trust Co.
– Present (2 years 4 months)

IT Help Desk Tech

Standard Bank & Trust Co.
(6 years 5 months)

* Daily verification of over night back-ups
* General application support for all locations
- Reset passwords
- Reinstall software
- Transfer of user profiles, file folders, and e-mail accounts
* Create Active Directory and Exchange accounts
- Assign user id to all new employees
- Maintain security settings on all ids (new and old)
- Maintain database of all user ids for multiple applications
* Perform maintenance on PCs, both physically at location and remotely
- Setup of new PCs
- Upgrade existing PCs
- Trouble shooting of individual PC problems on site

Customer Service Team Leader/Account Executive

Standard Bank & Trust Co.
(3 years 8 months)

• Customer Service Team Leader/Account Executive 09/2002 to 04/2006
o Supervision of multiple tellers and new accounts personnel
o Daily balancing of entire branch
o Prepare, proof, and send daily, weekly, and monthly reports
o Audit supplies and inventory control
o Conducts audits of tellers, travelers’ checks, and license plate sticker sales
o Verify and approve transactions over specified amounts or those that are questionable
o Network with local businesses to attract new clientele
o Open and close accounts for customers

Customer Service Associate

First Saving Bank of Hegewisch
(1 year 7 months)

• Teller
o Process deposits, loan payments, check cashing, withdrawals, and sales of various monetary media
o Process license plate sticker reports and audits
o Perform minor repairs and setup of computer equipment in branch
o Audit supplies and inventory control

Languages

  1. English

    Full professional proficiency

Skills

  • Banking
  • Security
  • Customer Service
  • Troubleshooting
  • Retail Banking
  • IT Operations
  • Telecommunications
  • Active Directory
  • Team Building
  • Teamwork
  • Team Leadership
  • Computer Hardware
  • Computer Repair
  • Virus Removal
  • Computer Maintenance
  • Sales
  • See 1+  See less

Education

Westwood College

Associates, Networking

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