
Service Manager at Star Auto Authority
Greater Chicago Area

Service Manager at Star Auto Authority
Greater Chicago Area
Veteran automotive expert with excellent customer service and sales skills. An automotive technician for over 10 years, I have devoted the past 5 years to customer service and advising clients on their repair and maintenance needs. I'm an expert at translating the garbled mess that is modern automobile technology into explanations that the driving public can easily understand. I'm working to improve those skills and to arm my clients with the knowledge they need to make educated decisions about the maintenance and repair of their vehicles.
Automotive technology, customer service, operations, sales, training and photography.
(Automotive industry)
September 2005 — Present (4 years 3 months)
Service advising, customer service and some administration work. This is our official foray into basic video production: http://www.youtube.com/watch?v=1tzSsySFlj8.
(Automotive industry)
July 2002 — September 2005 (3 years 3 months)
Worked as an automotive technician specializing in European and Aisian vehicles primarily.
Automotive Technology , Automotive Technology , 2000 — 2002
Fiction Writing 1991 — 1995
Photographing everything in sight. Spending time with my wife and two kids. Flying small aircraft, online gaming and music.
I'm a member of the Prince of Peace Catholic Church and the Westosha Flying Club.