
Operations Supervisor & Project Manager
Munich Area, Germany

Operations Supervisor & Project Manager
Munich Area, Germany
Modern leadership and diverse management skills focused on sales/marketing operations management. Account management experience from a vendor and client perspective for outsourcing and in-sourcing business processes.
Expertise in: Near-Shore Outsourcing, Business Process Outsourcing, Contact Center Operations, Sales Lead Management, Project Management, Business Analyst, Customer Relationship Management, Business Development, Internet Marketing Strategies, Intellectual Property Protection, Business Continuity, Asset Management, Corporate Safety and Security, Crisis Management and Disaster Recovery.
(Public Company; TXN; Semiconductors industry)
2006 — Present (3 years )
EMEA Sales and Marketing
- Contact Center Operations Management
- Sales Lead Management
- Business Process Optimization
- Information Systems Management
- Business Reporting and Analysis
- ISO9001/TS16949 Audit Support
- Project Management
(Security and Investigations industry)
2004 — 2006 (2 years )
- Intellectual Property Protection
- Business Continuity
- Corporate Asset Assurance
- Executive Protection
(Privately Held; Real Estate industry)
2004 — 2006 (2 years )
- Project Management for Real Estate Development
- Field Sales
- Marketing
(Military industry)
1994 — 2003 (9 years )
- Crisis Management
- Executive Protection
- Military Police Operations
- Drug Suppression Operations
- Explosive Detector Dog Handler