Shiva Shankar

Current

• Vice President & Head - IT Infrastructure & Security - Operations & Engineering at Reliance Communications Ltd

Past

• Head of IT Operations at COLT Telecom, An Affiliate of Fidelity International
• Assistant Vice President - Technology and Telecom at Ephinay Inc
• Manager - Business Solutions Group (BBNL); Technical Manager (Bharti BT) at Bharti BT / Bharti Broadband Networks Ltd

• IT and Telecom Operations at The Indian Express Newspapers (B) Ltd & The Hindustan Times Ltd
• Pre & Post Sales Support Group at Dio Cath Equip

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Education

• Birla Institute of Technology and Science
• St Josephs

Recommended

32 people have recommended Shiva

Connections

500+ connections

Industry

Information Technology and Services

Websites

• My Company

Shiva Shankar’s Summary

Accomplished executive and technology/business solutions architect with 16+-year chronicle of success optimizing IT performance and generating profit gains within start-up, turnaround, and established environments. Extensive, diverse IT background combined with deep understanding of the intersection between technology, business, and operational needs. Progressive, strategic thinker and astute technology analyst, synthesizing organizational needs with viable IT solutions to address a wide range of business problems. Has global IT delivery experience leading highly-visible technical projects and transitioning Operations for Global 1000 companies. Extensive experience in ITIL framework implementation

Core Competencies:

• Infrastructure Development
• Relationship Management
• Project Lifecycle Management
• Business Process Optimization
• ITIL
• ISO 20000
• Team Building & Leadership
• New Technology Integration
• Strategic & Operational Planning
• Technology Evaluation/Selection
• Testing/Troubleshooting
• Problem Resolution
• Global Operations
• Resource Management
• Executive Leadership

Shiva Shankar’s Specialties:

Combines expertise in P&L management, International IT Operations, CoBit, SAS-70, Sarbanes-Oxley Compliance, Service Assurance, Service Support, Selective Outsourcing, Acquisition, Process optimization, ITIL, ISO 20000, Strategic planning, Web & Enterprise application development, Business process transformation with years of experience in building & improving large, complex enterprise server & network operations organizations.

Shiva Shankar’s Experience

• Vice President & Head - IT Infrastructure & Security - Operations & Engineering

  Reliance Communications Ltd

  (Public Company; RCOM; Telecommunications industry)

  June 2007 — Present (2 years 7 months)

• Head of IT Operations

  COLT Telecom, An Affiliate of Fidelity International

  (Public Company; COLT; Telecommunications industry)

  November 2004 — May 2007 (2 years 7 months)

  City of London Telecommunications

• Assistant Vice President - Technology and Telecom

  Ephinay Inc

  (Privately Held; 501-1000 employees; Financial Services industry)

  December 2002 — October 2004 (1 year 11 months)

• Manager - Business Solutions Group (BBNL); Technical Manager (Bharti BT)

  Bharti BT / Bharti Broadband Networks Ltd

  (Telecommunications industry)

  July 2000 — December 2002 (2 years 6 months)

• IT and Telecom Operations

  The Indian Express Newspapers (B) Ltd & The Hindustan Times Ltd

  (Public Company; 1001-5000 employees; Media Production industry)

  June 1994 — July 2000 (6 years 2 months)

• Pre & Post Sales Support Group

  Dio Cath Equip

  (Privately Held; 11-50 employees; Medical Devices industry)

  April 1993 — June 1994 (1 year 3 months)

Shiva Shankar’s Education

• Birla Institute of Technology and Science

• St Josephs

Additional Information

Shiva Shankar’s Websites:

• My Company

Shiva Shankar’s Groups:

CIO Online, Forbes

•    Executive Suite
•    CIO Executive Network
•    True Wealth Business Network
•    Reliance Communications
•    CIO Forum
•    CIOs.com: Chief Information Officer Network
•    India Leadership Network
•    India's CXO Group
•    Cloud Computing
•    Indian IT SME Forum
•    CEO/ CIO/COE/COO/CFO/Head/VP/ Director/President Level - Senior Leadership Group
•    CIO KLUB
•    Indian Telecom Industry
•    Marketing & Communication Network
•    CEO Club India
•    Telecom India
•    COLT India Alumni
•    India Telecom
•    Reliance Tech Services
•    Indian Datacenter & Cloud Technology Association
•    Dataquest CIO Forum
•    Indian Express Alumni Network
•    iT Professionals India

Shiva Shankar’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch