
Service Parts Logistics Program Coordinator at DHL Supply Chain
Brussels Area, Belgium

Service Parts Logistics Program Coordinator at DHL Supply Chain
Brussels Area, Belgium
Using my creativity, people skills and optimism, I want to help individuals, groups and organizations to build strong brands and excelling relationships.
I add value to organizations thanks to experience in IT, Logistics and NGO sector, in particular in the field of Brand management, Communications, Talent Management, Event management and IT.
Fast adaptive to multicultural environment, with working experience in international teams and organizations (Belgium, India, Italy, Croatia and Serbia). I am an AIESEC alumnus and hold a degree as a graduate engineer of organizational sciences and information technology.
Brand Management and Communications, Stakeholder Relations, Human Resources Development, Event management, IS development.
(Public Company; DHL; Logistics and Supply Chain industry)
October 2009 — Present (2 months)
(Self-Employed; Internet industry)
January 2002 — October 2009 (7 years 10 months)
Designing and building customized web portals (requirement gathering, solution design, end-user usability analysis, development) – online communities, employers branding platforms and employment portals. I have completed 10 projects for various customers in Serbia.
Keywords: Wordpress, Twitter, Web 2.0, RSS, CMS, PHP, Web Design, Blogging
(Public Company; DHL; Logistics and Supply Chain industry)
April 2009 — September 2009 (6 months)
DHL Express European Headquarters - Operations department, Pickup and Delivery
Providing business intelligence support in ongoing projects, such as service partner management and route design optimization. Data analysis of the regional performance and reporting based on Network Operations KPI. Supporting country operations in their reporting activities. Designing and developing user-centric reporting solutions.
Keywords: Reporting, Project Management, Logistics, Data Analysis, Data Visualisation, User-Centric Solutions, Microsoft Excel, Microsoft Access, Microsoft Map Point
(Public Company; Information Technology and Services industry)
November 2007 — November 2008 (1 year 1 month)
Leading TCS global career development program (ACE Program). Initiated and established strong communication channels towards target groups, to reinforce and boost company employer’s brand.
Identifying talent gap and establishing talent pipeline in regions of Iberoamerica, Africa, and Europe, according to the gap needs. Managing the pipeline effectively and leading growth of 140% in number of placements.
Management of the HR process in side the program – compensation, benefits, HR policies, performance review, recruitment, allocation, training and development. Responsible for year plan and budget creation for the fiscal year.
Responsible for HR management and development of 38 expat business associates on various locations in India.
Keywords: HR, Talent Development, Training and Development, Internal Communications, Employers Branding, Global Mobility, Web 2.0
(Non-Profit; Human Resources industry)
January 2007 — June 2007 (6 months)
I have been coaching AIESEC country offices (Serbia, Poland, Czech Republic, Latvia, Uganda, and Botswana) on global brand implementation and management via virtual communication tools. Audited their country communication strategies, proposed measures to improve brand visibility and reinforce communication toward key stakeholders.
Keywords: Communications, Branding, Training, Consultancy, Coaching
(Non-Profit; Human Resources industry)
May 2006 — May 2007 (1 year 1 month)
I have re-designed product portfolio to reinforce unique brand values and selling points. I have developed talent development framework to support corporate clients in their employers branding and recruitment purposes. Built and led relations with key corporate and governmental organizations, positioning AIESEC and building strong supporter base. I have established partnership group, with growth of 300% in revenues. Reinforced sales process in national network and led education of executive level sales force. I have led key strategic projects that represented 90% of national revenue generation. I have developed talent development framework to support corporate clients in their employers branding and recruitment purposes.
Keywords: Business Development, External Communications, Project Management, Training and Development, Leadership
(Non-Profit; Human Resources industry)
June 2005 — May 2006 (1 year )
I have led national core work projects and coaching two local offices (with the membership base of 60) in field of organizational management, branding and sales. I have executed successfully regional employment fair project in 3 cities with 10.000 visitors and 100 companies. Re-shaped and differentiated its brand to reinforce its unique value and proposition.
I designed and implemented the first “Most Desired Employer” research in Serbia, exploring motivations and needs of the “Y-generation” and supporting my clients in their employers branding and recruitment activities.
Acted as a main point of contact with our international network to establish best case practices transfer and cooperation in the field of branding, sales and people management processes.
Keywords: Project Management, Training and Development, Branding, Communications, Coaching, Employers Brand Building
(Management Consulting industry)
November 2004 — January 2006 (1 year 3 months)
I have managed relation with three clients – Ni Medic, Free zone Belgrade and Beosmart – by working on execution of communication plan, developing collaterals and rich media presentations for various stakeholder groups.
Keywords: Internal and External Communications, Account Management
(Non-Profit Organization Management industry)
June 2004 — June 2005 (1 year 1 month)
I have led local AIESEC branch (30 members) and executive board (6 vice presidents). Created strategic plan, tracked results and evaluated plan execution, led current and established new relations with key stakeholders (corporate partners, university management and alumnus).
I have been responsible for office governance, which included assessment and decision making about financial management, recruitment, allocation of resources, projects realization and team performance (motivation, evaluation, guidance and appraisals).
Keywords: Operations Management, Governance, Stakeholder relations, Branding, Communications, People Development, Coaching
(Non-Profit Organization Management industry)
June 2002 — June 2004 (2 years 1 month)
Developed and executed communication strategy by launching various promotional and brand awareness campaigns via guerilla marketing techniques. Worked as a communication manager on several international conferences (MedCo in Croatia, EuroXPRO in Italy, YU CAN in Serbia).
Keywords: Internal and External Communications, Branding, Conference Management, Guerrilla Marketing
(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)
August 2003 — September 2003 (2 months)
Executing social events - Global Village, Official opening, Partners dinner
Supporting logistics and reception team
Marketing (branding, communications, sales), corporate social responsibility, sustainable development, organizational management, knowledge management, information and communication technologies
Leadership award 2003 - AIESEC in Serbia and Montenegro
Personal contribution award 2004 - AIESEC in Serbia and Montenegro