Steve Thompson

Consultant at BT INS

Greater Los Angeles Area

Current
  • Consultant at BT INS
Past
  • Trainer - MCT at Summit Computing
  • SMS Engineer, Aetna Information Services (AIS) at Aetna
  • System Engineer, Network and Distributed Services (N&DS) at Aetna
  • Service Consultant at Aetna
  • Technology Consultant at Aetna
  • Software Advisor at Aetna
  • Technical Advisor at Aetna
  • Technical Analyst at Aetna
  • Electronics Technician at Data General

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Education
  • Computer Processing Institute
  • University of Maine
Recommended
Steve has 6 recommendations 6 people have recommended Steve
Connections
337 connections
Industry
Information Technology and Services
Websites

Steve Thompson’s Summary

Technical Skills
Specializing in Microsoft Configuration Manager 2007, Microsoft Systems Management Server (SMS) 2003, Microsoft Operations Manager 2007, Desired Configuration Management, software distribution, ITMU, WSUS, Microsoft SQL Server (SQL) 2005 & 2008, SQL Server Reporting Services, Microsoft Windows Server 2003 & 2008, Sharepoint, System Center, Active Directory, DNS, Group Policy, Security, VBScript, ASP, Visual Basic, WMI, HTML and XML.

Steve Thompson’s Specialties:

MCTS - System Center Configuration Manager 2007
MCTS - Desktop Deployment Planning Services
Microsoft Configuration Manager MVP
MCSE
MCDBA

Steve Thompson’s Experience

  • Consultant

    BT INS

    (Information Technology and Services industry)

    July 2008 — Present (1 year 1 month)

    Specializing in Microsoft System Center products; including Configuration Manager 2007 (SCCM), Desired Configuration Management, SQL Server 2005 & 2008 and Operations Manager 2007 (SCOM). Develop SQL Server Reporting Services custom reports. Assist in a pre-sales technical capacity, work on creating a portable technical demonstration to showcase System Center products and write statements of work as needed.

  • System Engineer, Information Systems Organization

    MassMutual

    (Privately Held; 10,001 or more employees; Financial Services industry)

    2005 — 2008 (3 years)

    Lead SMS Engineer at MassMutual, a financial services company, with 8,000 desktops and 1,500+ servers. Designed, tested and implemented upgrade from SMS 2.0 to SMS 2003. Our team has deployed over 600,000 desktop updates and 58,000 server updates via SMS last fiscal year. We typically achieve 98%+ success rates. Database administrator for our SQL Server databases, have developed many custom SMS web reports using complex SQL Views and Stored Procedures. Have developed many custom utilities to solve automation issues that include; VBScript utilities that use WMI, SMS Installer and Visual Basic.

  • Desktop Engineering Architect

    MassMutual

    (Privately Held; 5001-10,000 employees; Financial Services industry)

    January 2008 — July 2008 (7 months)

    Architect, define and implement Microsoft technologies. Improve reliability of software distribution, institute accurate measurement of updates. Conduct process review and make procedural recommendations on operational plans. Responsible for review and keeping the SMS enterprise continuity plan current. Act as lead SMS Engineer and Database Administrator (DBA) for SQL Server databases. Develop custom scripts and utilities as needed to solve automation difficulties. Create custom web reports using SQL queries, views and stored procedures as needed. Other initiatives such as “green technology” (i.e. power management) will be investigated. Well defined architecture will result in true ROI for MassMutual systems organization.

  • SMS/NT Engineer

    MassMutual

    (Privately Held; 10,001 or more employees; Financial Services industry)

    2001 — 2004 (3 years)

    Lead SMS Engineer position for System Management Server 2.0 (SMS). Responsible for architecture planning, testing, coordination, communication and implementation of new SMS hierarchy to over 6,000 desktop clients. Deployed SMS to manage over 640 Windows servers with service pack and security updates. In the first 8 months of 2003, over 100,000 updates have been pushed to the desktop and over 1,800 updates to the server platform. Provide Database Administration for SQL Server 2000 servers running on Windows 2000 Servers. DBA support includes SQL Server physical hardware design and configuration, disaster recovery planning, tuning and optimizing databases for SMS. Saved MassMutual approximately $30,000 by implementing and enhancing the free Microsoft SMS web reports using: Microsoft IIS, ASP and VBScript.

  • Trainer - MCT

    Summit Computing

    (Information Technology and Services industry)

    1998 — 2004 (6 years)

  • SMS Engineer, Aetna Information Services (AIS)

    Aetna

    (Public Company; 10,001 or more employees; aet; Health, Wellness and Fitness industry)

    1999 — 2001 (2 years)

    Lead SMS Engineer and architect for SMS 2.0. Responsibilities include migration planning of SMS v1.2 to v2.0, coordinating, testing and implementation of migration process to all existing clients and servers. Client operating systems consist of: Microsoft NT 4.0 Workstation, NT 4.0 Server, Windows 2000 professional and Windows 2000 Advanced Server. Present SMS 2.0 inventory is approximately 44,000 clients and 1,200 servers. Involved in all phases of SMS design, SMS and SQL Server v7.0 installation and implementation. Provide Database Administration for over 60 SQL Server databases running on over 30 NT Servers. DBA support includes SQL Server physical hardware design and configuration, disaster recovery planning, tuning and optimizing databases for SMS. Implemented Microsoft SMS web reports using IIS that accesses a copy of the production SMS SQL Server database kept current using replication.

  • System Engineer, Network and Distributed Services (N&DS)

    Aetna

    (Public Company; 10,001 or more employees; aet; Insurance industry)

    1995 — 1999 (4 years)

    Project Leader/Lead Architect role for Microsoft System Management Server v1.2. This initiative is integrated with Aetna’s NT Domain/Exchange design, NT Server 4.0 deployment, Ethernet network topology and desktop computer refresh project. SMS is used for hardware inventory, remote control, software distribution and server management. Helped Aetna U.S. Healthcare save an estimated 7 million dollars managing 900+ NT Servers, by using SMS enabled, proactive SNMP alerts. SMS is successfully utilized for unattended, critical updates to NT Servers and client software installations. Client inventory is over 32,000; Microsoft Windows 95 and NT Workstation 4.0 clients. Involved in all phases of SMS design, SMS and SQL Server v6.5 installation and implementation. Provide production support, level 3 technical problem resolution for related products and Database Administration for SQL Server databases. Design and develop custom Microsoft Access applications to retrieve data from SMS/SQL Server.

  • Service Consultant

    Aetna

    (Public Company; 10,001 or more employees; aet; Insurance industry)

    1994 — 1995 (1 year)

    Company Product Technical Manager for Microsoft Access. Responsibilities include level 3 technical support to developers and help desk areas, perform technical reviews of application designs, manage and coordinate the Aetna internal beta test programs. Specialties also include application design and development of custom software solutions in Microsoft Access for ETS (Enterprise Technology Services). Manage the Aetna Office Product User Group – that is a monthly meeting providing the opportunity to share technical and functional information.

  • Technology Consultant

    Aetna

    (Public Company; 10,001 or more employees; aet; Insurance industry)

    1992 — 1994 (2 years)

    Provide company wide consulting services for distributed relational SQL Server/ Sybase databases and client: data access, development and reporting tools. Consulting services include internal technical support, custom educational classes, logical and physical database design. Company Product Technical Manager for Microsoft Access and Trinzic Forest & Trees. Identify appropriate technology to improve efficiency and quality of system solutions for business problems.

  • Software Advisor

    Aetna

    (Public Company; 10,001 or more employees; aet; Insurance industry)

    1990 — 1992 (2 years)

    Involved with consolidation of financial information for timely and accurate presentation to Aetna Divisional officers. Responsible for construction, testing and system integration of a multi-user personal computer system operating in a graphical, front end SQLWindows environment, accessing a SQLBase database server and producing flexible financial reports (SQR). Responsible for Database Administration tasks for the Financial Database and maintaining the database model.

  • Technical Advisor

    Aetna

    (Public Company; 10,001 or more employees; aet; Insurance industry)

    1988 — 1990 (2 years)

    Key member of a project team in development of the Problem Management and Reporting System (PMRS) on a Personal Computer, multi-user LAN based system. PMRS was developed in SQLWindows that communicated with a SQLBase database. Reviewed database revisions for potential impact on database performance. Primary contact to MDBS vendor, responsible for improving vendor/customer relations and articulating our requirements to the vendor.

  • Technical Analyst

    Aetna

    (Public Company; 10,001 or more employees; aet; Insurance industry)

    1981 — 1988 (7 years)

    Member of a COBOL development team on the SAFARI (automobile policy issuance system) on mainframe based systems. Later transitioned into COBOL development on the first networked IBM personal computers used at Aetna.

  • Electronics Technician

    Data General

    (Public Company; 10,001 or more employees; DGN; Computer Hardware industry)

    1980 — 1981 (1 year)

    Electronics test operator at the now defunct Portsmouth, NH facility.

Steve Thompson’s Education

  • Computer Processing Institute

    Certificate , Computer Programming - 4.0 GPI , 1980 — 1981

  • University of Maine

    BS , Forestry , 1974 — 1979

Additional Information

Steve Thompson’s Websites:

Steve Thompson’s Interests:

Hiking, camping, backpacking, fishing, home remodeling

Steve Thompson’s Groups:

SMS, SCCM, Microsoft SQL Server MVP, myitforum.com, Microsoft Management Summit, MassMutual, Access Advisors Conference, TechEd - Boston, Friends of Aetna

  •    MVP@work - most valuable professionals
  •    University of Maine Alumni
  •    Configuration management
  •    Application Virtualization
  •    Information Security Community (30,000+ Members)
  •    Database Experts
  •    Friends of Aetna (900+)
  •    SCCM & SMS
  •    Microsoft MVP
  •    SQL Server Professionals
  •    Microsoft MVP - Group
  •    Microsoft Most Valuable Professionals
  •    Microsoft Application Virtualization
  •    AppDeploy Community Member
  •    Official Microsoft App-V Group (formerly known as Softgrid)
  •    Data General Alumni
  •    myITforum.com
  •    Microsoft Partner Network
  •    SCCM Professionals
  •    System Center Community
  •    FAQShop.com
  •    Microsoft System Center Administrators
  •    System Center Virtual User Group
  •    BT Network
  •    Microsoft Most Valuable Professionals (MVPs)
  •    Microsoft System Center
  •    SCVMM Professionals
  •    Microsoft System Center Operations Manager
  •    Microsoft System Center Data Protection Manager
  •    Microsoft Virtual Machine Manager
  •    Microsoft System Center Essentials
  •    MassMutual Alumni
  •    Microsoft System Center Configuration Manager
  •    Appalachian Trail Hikers
  •    South Orange County Mountain Bike
  •    Microsoft MVP - Professional Group

Steve Thompson’s Honors:

Microsoft System Center Configuration Manager MVP - 2008 to present
Microsoft SQL Server MVP - 2000 to 2008
Microsoft Access MVP - 1995 to 2000
Microsoft Management Summit 2007 Speaker

Steve Thompson’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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