Systems Engineer at The RightThing, Inc.
Greater Boston Area
Systems Engineer at The RightThing, Inc.
Greater Boston Area
I have been living online since before there was a web. I started out in 1984 wardialing for BBS sites and moved to Silicon Valley in 1997. During my employment, I learned about the tech industry, recruiting, and M&A. I managed several remote sales groups and did Q&A on product development. I had a talent for being a corporate axe and shut down 4 offices of the company during the .COMpromise. I consolidated business opportunities back to the corporate fold. When the axe fell on me, I moved to the Exurbian Upper Valley, located near Dartmouth College. I focused on home and personal training, eventually returning to the industry with AIRS as a regional Sales Director. I sold recruitment training and tools. I eventually moved from Sales to specialty services, part of the Technology & Development group at The RightThing Inc.
I act as a primary support engineer for premier clients of our sourcing technology platform. I am directly responsible for 150+ users. I report and analyze their activity in the system to senior leadership. I also monitor our sourcing platform performance and act as a primary technical support for company employees using the software platform. I manage several back end systems, observe trends, and make the system run better. For 2.5 years I also managed our most prominent outsourced services consisting of a peak of 29 contractors working 6 days a week over two 9 hour shifts.
I don't Code, but I speak technonerd.
I understand the business value of WIIFM.
I am a great lieutenant.
I Solve Puzzles.
I Hunt Bugs.
HRO, Human Resource Outsourcing, Online Sourcing Technologies, RPO, Recruitment Process Outsourcing, Mass Hiring, Candidate Relationship Management, CRM, Enterprise Implementation, Customer Service, Quality Assurance, System Adoption, Product Development, Product Management, AIRS, SourcePoint, Oxygen, efficiency, Process standardization, process development, process implementation, RecruitPoint, BPO, business process outsourcing, alpha testing, beta testing, alpha tester, best tester
(Privately Held; 201-500 employees; Staffing and Recruiting industry)
February 2008 — Present (1 year 10 months)
Same job, new company name
(Privately Held; 51-200 employees; Staffing and Recruiting industry)
October 2003 — Present (6 years 2 months)
I work on the back end systems making everything flow for Right Thing's premier web software. I used to be in sales and customer service and know how to make a client feel good, but my forte is in finding bugs and making things move at +10% or better.
Training and Tools for the Recruiting and Staffing Industry.
(Privately Held; 51-200 employees; Sports industry)
September 2002 — September 2007 (5 years 1 month)
Personal Trainer, General Fitness and Exercise.
Kickboxing
Western Boxing
San Shou / San Da
Meditation
Tai Chi Chuan
Qi Gong (Chi Kung)
Wu Shu (Kung fu)
(Privately Held; 201-500 employees; Staffing and Recruiting industry)
June 1997 — March 2002 (4 years 10 months)
Senior Inside Sales
Account Manager
Group Manager
BA , English - Creative Writing , 1990 — 1996
I found that being at a large state university provided me with amazing opportunity, if I took it. This is much like life. If you choose to take opportunity, you can learn and grow amazingly, if you do not, you can stagnate.
Role Playing Games, RPG, Kung Fu, Boxing, Kickboxing, Environment, Community Service