
Senior Program/Product Executive
Greater Philadelphia Area

Senior Program/Product Executive
Greater Philadelphia Area
Product Strategy, Rollout, Communication & Management
Highly accomplished executive with a proven track record of innovation and success for SAP Labs, SAP America, SAP Portals, and SAP AG. Strength in identifying opportunities, and delivering results within competitive markets.
Verifiable track record of increasing market share, revenue growth, adoption and customer references through savvy product release, communication, marketing, and management strategies.
Exceptional presentation, communication and relationship building skills. Strength in building synergy between teams, partners and customers to support strategic business objectives and enhance organizational efficiency.
Natural team leader with strong motivational skills and ability to build, produce and succeed. Strategic thinker and enabler exhibiting high level of business ethics and performance standards.
CORE COMPETENCIES
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* Profound capability in evaluating and anticipating business and market needs, trends, impacts and challenges
* Defining and driving the appropriate and on-time launch of new products, technologies, services and programs
* Designing and delivering presentations to customers, partners, industry experts and analysts, and field organizations
* Proven ability to react quickly and efficiently to ever-changing environments across all phases of product launch cycle
* Dual Citizenship - U.S. and Germany; Fluent in English and German; Basics in French, Spanish & Hebrew
Strategic new product introduction, diversity topics
(Computer Software industry)
February 2009 — Present (11 months)
(Public Company; SAP; Computer Software industry)
August 2007 — January 2009 (1 year 6 months)
Advanced as Global Head of Midmarket Program and Partner Ecosystem.
Drive the evaluation, definition and introduction of strategies, solutions and best practices to enable accelerated business and market growth across retail and wholesale segments. Oversee director-level team members in aligning Midmarket solutions with business needs and price points; leading industry readiness of direct and indirect channels; building a powerful and successful network of Value-Added Resellers (VARs); and establishing and expanding relationships with Solution Integrators (SIs) and Independent Solution Vendors (ISVs).
SELECTED ACCOMPLISHMENTS:
* Introduced, advocated, and engaged partners in contributing to the delivery SAP Business All-in-One platform, providing 3 new midmarket solutions to meet evolving client needs.
* Collaborated with VARs to deliver midmarket solutions globally.
* Drove the growth of the partner ecosystem in key market and facilitated the integration of into new countries.
(Public Company; SAP; Computer Software industry)
January 2007 — August 2007 (8 months)
Recruited as Interim Senior Director to drive increased transparency, operational efficiency, and accountability across industry solutions management organization to achieve business results.
Defined and implemented new governance process and business planning framework; tracked and increased visibility of revenue, budgets, and customers to management to improve decision-making. Directed team of 7.
SELECTED ACCOMPLISHMENTS:
* Built a governance model for entire Trading Industry Program. Established and led Community Managers in implementing an industry portal, providing team members with a centralized means to access pertinent information.
* Collaborated with development organization to create budget for 168-person organization to support funding. Prepared information for 2 quarterly business reviews and one supervisory board presentation; and decision support for 6 monthly global Decision Board meetings.
(Public Company; 10,001 or more employees; SAP; Computer Software industry)
July 2005 — December 2006 (1 year 6 months)
Chosen to newly established Product Introduction group to launch SAP CRM on-demand, one of 4 strategic topics selected by the SAP Executive Board and organization’s 1st SaaS hosted solution into the marketplace. Directed virtual cross-functional global team of 25 in planning and ensuring the appropriate creation of pricing, marketing, field readiness, compensation, and product pilot strategies. Captured early adopters to increase references; ensured the robustness of product and establishment of effective product support services; and enabled the readiness of sales, services and support organizations to maximize mass adoption.
SELECTED ACCOMPLISHMENTS:
* Orchestrated the successful and on-time launch of new SAP CRM on-demand solution with a new revenue recognition model and SaaS technology.
* Recognized for ability to quickly assemble and create synergy across key stakeholders from disparate organizations to support New Product Introduction (NPI) processes and strategy.
(Public Company; 10,001 or more employees; SAP; Computer Software industry)
July 2001 — June 2005 (4 years )
Continued in role following merger to define and execute go-to-market strategies for SAP Enterprise Portal, a new layer of the SAP NetWeaver platform and maximize overall adoption.
Created and implemented comprehensive rollout strategies incorporating marketing events, field release programs, and stakeholder and analyst presentations. SAP Enterprise Portal liaison to leadership team; and point of contact with SAP Americas Organization for all portal-related issues.
SELECTED ACCOMPLISHMENTS:
* Initiated Waltz-to-Walldorf Program, providing an effective means to allow customers to interface with development organization and discuss critical features and problems.
* Established rollout out strategy and channels to disseminate product information to field organization and customers; and framework to capture key product requirements for new releases.
* Invited speaker at 10 ASUG and SAPPHIRE events communicating effectiveness of new portal.
(Public Company; SAP; Computer Software industry)
2001 — 2002 (1 year )
Transitioned to role in newly formed SAP Portals.
Drove the capture of feedback on product requirements, usability and implementation challenges; and oversaw the integration of new functionality into product releases.
Established and enhanced relationships with customers, field organizations, partners, and development team to actively identify needs and resolve critical issues.
SELECTED ACCOMPLISHMENTS:
* Spearheaded the launch of the SAP Enterprise Portal ASUG Group (America’s SAP User Group) to educate members on new product and to ensure product meets evolving business and market needs.
* Credited with proactively driving SAP America’s field requirements into product definition.
(Public Company; 10,001 or more employees; SAP; Computer Software industry)
October 2000 — June 2001 (9 months)
Promoted 2 levels to oversee the accelerated adoption of mySAP Workplace solution and launch of its next generation.
Responsibility for accelerating the adoption of mySAP Workplace enterprise portal solution in the Americas. Directed team of 5 Product Managers in introducing, educating and guiding the rollout of new my SAP Workplace portal solution. Planned and coordinated all aspects of marketing events and internal communication strategies to enhance awareness of new product across large customer base and field organization.
SELECTED ACCOMPLISHMENTS:
* Oversaw the successful integration, rollout and communication of mySAP Workplace portal solution into the marketplace, allowing a role-based access to mission-critical information.
(Public Company; 10,001 or more employees; SAP; Computer Software industry)
January 2000 — September 2000 (9 months)
Ensured internal knowledge transfer.
Responsible for technology-related issues.
Developed and taught internal consulting workshop.
Supported the marketing organization.
Led efforts to rollout mySAP Workplace.
Liaised between customers, solutions engineers and development teams to define, document and deliver new functionality into platform.
SELECTED ACCOMPLISHMENTS:
* Pivotal role in facilitating the rollout of mySAP Workplace allowing users access to role-relevant data.
* Main interface between ASUG Business Process Group and SAP; attended and presented at 3 ASUG conferences.
(Public Company; 10,001 or more employees; SAP; Computer Software industry)
July 1999 — December 1999 (6 months)
Chosen to newly established role to oversee the integration of requirements captured from field into SAP basis technology platform to enhance customer satisfaction.
Educated internal consulting group and America’s SAP User Groups (ASUG) on new enhancements and tools introduced into base platform.
SELECTED ACCOMPLISHMENTS:
* Main interface between ASUG Business Process Group and SAP; attended and presented at 3 ASUG conferences.
* Designed and delivered workshops to more than 100 solutions engineers on new basis technology features.
(Public Company; 10,001 or more employees; SAP; Computer Software industry)
September 1997 — July 1999 (1 year 11 months)
Recruited to educate customers and solutions engineers on advanced features and tools within basis technology platform.
Created visual presentations of R/3 functionality to highlight capability. Designed and delivered presentations to customers; and taught workshops for solutions engineers in Germany and United States. Rolled-in customer and field requirements.
SELECTED ACCOMPLISHMENTS:
* Contributed to rolling out MS Exchange Connector and SAP Business Workflow, positioning SAP as the pioneer in integrating technology with business processes for SAP R/3 basis technology.
(Privately Held; 51-200 employees; Computer Software industry)
November 1995 — June 1997 (1 year 8 months)
Implemented Purchasing module of ERP software FOSS as consultant.
Taught customer training course and developed documentation.
Administered company network and created companys Web presence.
(Privately Held; 201-500 employees; Insurance industry)
June 1994 — August 1995 (1 year 3 months)
Developed custom applications in COBOL and macro languages.
Supported Editorial Department in automation project for insurance manuals.
Taught internal class for WordPerfect on a quarterly basis.
Master of Arts in Religion , Biblical Studies , 2008 — 2010 (expected)
BS , Health Services Administration , 1991 — 1994
Summa cum Laude, No. 1 in Field of Study
diversity topics
WITI (Women in Technology International)
Evangelical Theological Society
Near East Archaeological Society
Society of Biblical Literature
First in Field of Study at Providence College, Eta Lambda (part of Alpha Sigma Lambda Honor Society)