Cameron Sowder

Sowder Communications / Telecom Management Network

Location: Greater Atlanta Area
Industry: Telecommunications

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Cameron Sowder's Overview

Current

Executive Director & Co-Founder at Telecom Management Network
COO & Co-Founder at Sowder Communications

Past

Telecom Expense Manager at AT&T

Education

AT&T School of Business & Technology
Cornell University
DeVry University

Harvard Extension School
Keller Graduate School
Keller Graduate School
TEM Organizations

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Recommendations

15 people have recommended Cameron

Connections

500+ connections

Websites

Founded in 2004 by the management team responsible for building AT&T’s TEM programs. Sowder Communications has the knowledge, resources, and experience necessary to be successful in any area of Telecom Expense Management. We are a proven and established company focused on Telecom Savings, Solutions, and Staffing.

Employee Highlights:

• Project managing the largest TEM implementation ever undertaken to date.
• Audited the telecommunications billing of more than 90% of the Fortune 1000.
• Millions in savings for both small business and enterprise customers.
• Authors of a new Global Telecom Management book due out in 2011.
• Created and managed the TEM solutions offered by AT&T for several years.
• Designed and trained various departments within many other TEM providers.
• Educations in telecom and management. Including PMI, Indiana, Cornell, and Harvard.
• Improved and tested carrier billing systems as well as TEM software applications.
• Attendance of various TEM events, and memberships in key TEM organizations.
• Building leading online Telecom Management resource.

Products and Services:

• Telecom Expense Management (TEM) – Sourcing, Procurement, and Contract Negotiation with Telecom and TEM vendors. Ordering and Provisioning Management. Invoice Processing and Bill Payment. Inventory and Asset Management. Wireless and Mobile Management. Audit, Optimization, and Dispute Resolution. Call Center and Help Desk Support. Network Management. Reporting, Analysis, and Business Intelligence.
• Telecom Project Management (TPM) – Comprehensive Management of TEM Projects and Implementations. Network Management and Maintenance. PMI and TPMA Certified.
• Telecom Workforce Management (TWM) – IT Staffing and Recruiting. HR, Training, and Performance Management. Call Center Operations and Help Desk Support.

Sowder Communications
800 SOWDERCOM
800 SOWDERFAX
www.sowdercom.com
info@sowdercom.com

Members of TEMIA

Specialties

Telecom expense management, TEM, telecom project management, TPM, telecom workforce management, TWM, telecom, telecommunications, technology, project management, program management, wireless, mobile, ERP, IT, IS, auditing, billing & dispute reconciliation, CRM, network optimization, customer service & call center management, finance, accounting, cost management, RFP, sales, marketing, contract negotiation, entrepreneurship, management, SAP, personnel, recruiting, staffing, Microsoft Office, JDE

Executive Director & Co-Founder

Telecom Management Network

March 2011 – Present (11 months)

COO & Co-Founder

Sowder Communications

Privately Held; 1-10 employees; Telecommunications industry

March 2004 – Present (7 years 11 months)

Telecom Expense Manager

AT&T

Public Company; 10,001+ employees; T; Telecommunications industry

January 1997 – March 2004 (7 years 3 months)

Responsible for providing complete financial resolutions to the largest telecommunications customers in the world. Liaison between AT&T and top clients. Utilized advanced skills and knowledge in each department to resolve the most complex of customer issues. Provided resources and answers to meet all necessary business objectives. Supported several teams of representatives in a call center environment. Developed customer information and reporting systems. Lead on TEM projects and implementations. Filed and fully investigated all disputes. Met with necessary agencies for compliance audits and FCC / PUC regulatory needs. Ran credit checks on potential customers. Lead and maintained major bankruptcies. Interacted with internal divisions and clients on a daily basis. Created financial presentations. Determined account receivables broken down by variables, reported the debts, then instituted collections efforts. Computed and tracked adjustments to revenue. Youngest manager in entire organization. Single point of contact for top-level critical issues. Established relationships with new service providers. Recipient of several honors including the AT&T Excellence award. Subject Matter Expert in telecom services and customer care processes. Established policies to create improvements in interdepartmental efficiency. Handled single largest and most complicated telecom bankruptcy case in history. Directly responsible for more than $600 million in annual sales, billing, and collections. Responsible for the largest and most important clients while keeping lowest A/R in office.

AT&T School of Business & Technology

Courses, Telecom Expense Management / Telecom Project Management

Cornell University

Ivy League Master Certificate, Project Management & Six Sigma Systems Design

PMI accredited program

DeVry University

BS, Technology Management / Project Management

PMI accredited degree

Harvard Extension School

Courses, Project Management / Managing Virtual Teams (in progress)

Keller Graduate School

MTM, Telecom Project Management (in progress)

PMI accredited degree

Keller Graduate School

MBA, Telecom Operations Management (in progress)

TEM Organizations

Miscellaneous, Continuous attendance of TEM events and learning opportunities

Project Management Professional (PMP)
- Project Management Institute (PMI)
Registered Telecom Project Manager (RTPM)
- Telecom Project Management Association (TPMA)
Telecom Project Manager (TPM)
- Project Management Telecom Council (PMTC)
Certified Telecom Subject Matter Expert (CTSME)
- Telecommunications Certification Organization (TCO)
Master Project Manager (MPM)
- American Academy of Project Management (AAPM)

Websites:

Interests:

Family, travel, cruising, telecom news and advancements, wireless technology, tennis, running, football, small business strategy, ice hockey, gourmet and exotic foods, movies, politics, camping, backpacking, hiking, fishing, volunteering (Boy Scouts, Jaycees, Sports), charity work, classic Mustangs, languages, German, Irish, and Chinese cultures, playing bass and keyboards, singing, Rush, Kansas City Chiefs, Philadelphia Flyers.

Groups and Associations:

Mensa, Sigma Nu, Project Management Institute, DECA / Delta Epsilon Chi, Society of Industry Leaders, Sowder Foundation, Telecom Executives Business Network, Telecom Project Management Association, SPCA, US Telecom Association, Jaycees, Boy Scouts of America, and Suburban Youth Football League.

Honors and Awards: