Sonia Graham

Current

General Manager at Club E Office
Facilitator at Start Up Now
Chief Experience Officer at Maximum Business Advantage

Past

Board of Directors at Gabriel's Angels
AVP, Project Manager at JPMorgan Chase
Associate, RFS Leadership Development Program at JPMorgan Chase

2 more...

Education

Arizona State University
W. P. Carey School of Business
San Francisco State University

1 more...

Recommended

4 people have recommended Sonia

Connections

252 connections

Industry

Management Consulting

Websites

Sonia Graham’s Summary

At Maximum Business Advantage we put the Profit BACK in P&L. Two of the greatest costs to most organizations are getting and keeping customers and employees. We focus on your external and internal customer experience to maximize YOUR business advantage. Call us today for your free analysis and action plan - learn how to keep the customers you have, turn them into loyal raving fans and best utilize your most important asset - your People.

Sonia Graham’s Specialties:

Management consulting, project management, process mapping, process redesign, Six Sigma, team building, qualitative analysis, quantitative analysis, focus group facilitation, survey tool creation, focus group tool creation, employee engagement, customer loyalty, customer service, customer experience

Additional Information

Sonia Graham’s Websites:

Sonia Graham’s Interests:

Customer experience, speaking engagements, golf, fun

Sonia Graham’s Groups:

Greater Phoenix Chamber of Commerce
National Association of Women Business Owners (NAWBO)
B2B Power Exchange, LinkedIn Mixer, ACG, IMC, GPCC, WWW-W, Superbowl Seminar, Enterprise Network, Arizona Leads Group

Greater Phoenix Chamber of Commerce
OFFICIAL W. P. Carey MBA group
Scottsdale Area Chamber of Commerce
Marketing & Sports Business Alumni @ W.P. Carey
W. P. Carey MBA Entrepreneurship Society
Southwest Job Network - SJN
Arizona Business Networking Group
Phoenix Professionals
Phoenix Entrepreneurs Network (PEN)
SponsorPitch
AZ Entrepreneurs
East Valley Job Seekers Group
Beta Gamma Sigma - The International Honor Society Recognizing Business Excellence
Valley Business Connections
Scottsdale Area Chamber Executive Edge
Area Startups
We Are America's Bailout
MindingHerBiz
Business Success Network Presented By the CKME Group
Kolbe Certified Consultants Network
Little Pink Book: Propelling Women Toward Prosperity
Phoenix Live
Phoenix | Area Startups
Phoenix Arizona Networking
S.O.S. (Simple Open Strategies) for Challenging Times