Gabriela Martinez

Gabriela Martinez

Account Manager, Distribution, Marketing & Sales, Realtor http://www.facebook.com/​SGMREALTOR

Location
Fort Lauderdale, Florida (Miami/Fort Lauderdale Area)
Industry
Telecommunications

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Gabriela Martinez's Overview

Past
  • Office Manager, Customer Service & Sales at Re Web Solutions
  • Sales Coordinator & Collections at Greenfield World Trade
  • Sr. Account Manager at General Motors
  • Account Manager at Mitsubishi Motors- Ecuador
  • Account Manager, Collections Specialist at MasterCard International Credit Card Services

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see all

Education
  • Motorola University
  • Broward College
  • Tec Espiritu Santo
  • Universidad Laica 'Vicente Rocafuerte de Guayaquil

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Recommendations

31 people have recommended Gabriela

Connections

500+ connections

Websites

Gabriela Martinez's Summary

Self–starter, working independently, while contributing to the success of the entire team. Boundless energy, capable of adopting a number of roles simultaneously. Prioritizes and managing work flow and heavy calendaring achieving objectives and meeting deadlines. Anticipates and responds to needs, demonstrating creativity and resourcefulness in decision making. Flexible and adaptable to change in procedures and processes. Several years of work experience with Customers, Key Distributors, Vendors, CEOs, VPs and high-level executives. "I am a people person that enjoys meeting new people every day, a total customer advocate"

Specialties

Customer Service - Office Manager -Telecommunications- Mobile Direct Sales - Marketing- Collections- Real Estate Sales and Services - Event Planner-Coordinator -International Business -Latin America Market. Trilingual: English, Spanish and Portuguese .

Gabriela Martinez's Experience

Account Manager Distribution, Marketing & Sales Caribbean

ALCATEL ONE TOUCH

Public Company; 10,001+ employees; 2618; Wireless industry

January 2012 – May 2012 (5 months)

Responsible for the Caribbean Sales and Distribution Business Development. Promote Alcatel products and services maximizing income potential from all opportunities, Presentation of Portfolio at Range Meetings. Responsible of the development and execution of sell in, sell through and sell out strategies. Planning and design brand’s commercial strategy together with the Carriers. Coordinate and elaborate marketing proposals for the year round regular and special promotions. Coordination of Trade Marketing actions with TM Agencies. Supervision of the brand representants and promotion coordinators. Manages the relationship with 3rd party vendors like Brightstar and many other distributors. Generate inventory & sellout reports.

Account Manager Distribution & Sales Caribbean

Motorola Mobility

Public Company; 10,001+ employees; MMI; Telecommunications industry

June 2011 – January 2012 (8 months)

Accountable for overall development and governance of cellular distribution channels as well as direct sales to tier 1 regional account. Worked with distributors, and retails as well with operators in the Caribbean. Designed, planned and developed sell in, sell through and sell out strategies. Achieved Motorola quarter targets, managed field marketing and sales activities, conducted market and competitor reviews, conducted sales and customer trainings, responsibility of the local marketing plans and budget execution. Also provided support to the Centro America Manager in developing new customer relationships, integrated them as new potential distributors, prepare demand, road map, allocate supply, technical issues, distribution of samples, process of new orders, Marketing activities and Launch of new products .

Executive Assistant, LATAM Mobile Devices, Marketing, Distribution & Sales

Motorola Mobility, Inc

Public Company; 10,001+ employees; MMI; Telecommunications industry

July 2008 – June 2011 (3 years) Plantation, FL

Personal Assistant to the LATAM VP & GM of Mobile Devices, to the Senior Director of Distribution, to the Regional Director of Sales, to the Retail Accounts Director, to the VP & GM Caribbean and to the Latin America West Director in all their business matters. Worked indirectly with the Regional teams from : Argentina, Brazil, Colombia, Mexico, Venezuela, Peru, Puerto Rico, and Guatemala. In charge of the Plantation office; acted as an Office Manager. Responsible for the coordination of Regional, Annual and NPRB meetings, Quarterly Town halls & Conferences. Managed the Equipment & sample distribution for LATAM and Caricam. Supported the Marketing Manager in many activities: organizing events, brand material distribution, follow up with marketing agencies, accounts payable & advertising review.

****Honored with a “BRAVO AWARD” for outstanding contributions to Motorola.****

Office Manager, Customer Service & Sales

Re Web Solutions

Privately Held; 1-10 employees; Real Estate industry

January 2001 – July 2008 (7 years 7 months)

Maintained Accounts Payable and Receivable which included: entry of all bills in a timely manner, payment of said bills, tracking of payments to ensure delivery balance of bank accounts, returned checks. Maintained contract support and domain name renewals. Collections; followed up on outstanding accounts, unpaid balances and bad debts accounts. Managed the daily office activities, responded to research customer's inquiries & issues. Provided direction and guidance in regards policies, procedures, workflows, customer service quality, and training needs. Responsible for monitoring customer service standards, resolved satisfaction within a tight time-frame. Facilitated and negotiates resolutions to final outcome. Analyzed individual quality, customer satisfaction, and productivity performance based on monitoring results. Handled elevated and most complex customer service complaints. Provided summary reports to manager on productivity and best quality performance, presented new company products to clients, follow up in leads.

Sales Coordinator & Collections

Greenfield World Trade

August 2004 – December 2005 (1 year 5 months)

Coordinated overseas and incoming shipment.
Communicated with Factory and Freight Agents on Import matters. Processed orders for both local and export market.
Inventory control and management. Provided sales and administrative support involving efficient handling of top and confidential agreements. Supported the sales team. Communicated with regional sales team for status of order and position of sales. Prepared weekly analysis. Followed with vendors/collections.

Sr. Account Manager

General Motors

Public Company; 10,001+ employees; GM; Automotive industry

June 1997 – January 2000 (2 years 8 months)

Honored with " Best Sales Representative of the year 1999,
Corsa Award " Los Mejores"

Account Manager

Mitsubishi Motors- Ecuador

Public Company; 5001-10,000 employees; Automotive industry

January 1994 – May 1997 (3 years 5 months)

Honored with: " Best Sales Representative of the year" 1995 Financonti Award's Club

Account Manager, Collections Specialist

MasterCard International Credit Card Services

April 1991 – May 1993 (2 years 2 months)

Managed more than 400 personal and business accounts.

Gabriela Martinez's Certifications

  • Florida Notary Public

    • State of Florida
    • September 2009 to September 2012

  • Realtor Sales Associate

    • State of Florida
    • 2004

  • CPR Certification Course

    • State of Florida
    • June 2010

Gabriela Martinez's Languages

  • Spanish

    (Native or bilingual proficiency)

  • English

    (Full professional proficiency)

  • Portuguese

    (Limited working proficiency)

Gabriela Martinez's Education

Motorola University

2008, Export Control Basics

2008 – 2010

Export Control Basics
Ethics Training , 2010
Advancing Your Administrative Career, 2010
Conducting Meetings 2009
Effective Administrative Support , 2008

Activities and Societies: MERT, Motorola Emergency Team CPR certification course

Broward College

2004, English Language and Literature/Letters

2001 – 2009

Portuguese Language, 2010
Six Sigma Fundamentals, 2009
Administrative Assistant Fundamentals, 2009
Finance and Accounting Basics, 2008
English As Second Language 2001-2002

Tec Espiritu Santo

AS, Marketing

1996 – 1998

Universidad Laica 'Vicente Rocafuerte de Guayaquil

BA, Communications

1991 – 1995

Activities and Societies: Member of the Special Events team

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