
Change Request Management at Telefonica (ARGENTINA)
Argentina

Change Request Management at Telefonica (ARGENTINA)
Argentina
I worked in:
ARGENTINA - FORD - 1997 - 4 Years
ITALY - BOCCHIGROUP - 2001 - 4 Years
ARGENTINA - REPSOLYPF - 2005 - 1 Years
MEXICO - NEORIS - 2007 - 10 Month
BAHRAIN - AOME - 2007 - 5 Month
SAUDI ARABIA - HP- 2007 - 5 Month
TURKEY - SAP - 2008 - 1 Week
FRANCE - IBM - 2008 - 3 Month
SERBIA - SAP - 2008 - 3 Month
ARGENTINA - ACCENTURE - 2009 - 5 Month
FRANCE -CAPGEMINI - 2009 - 1 Month
ARGENTINA - TELEFONICA - 2009 -?
Currently I am Free searching a good place to work like SAP Solution Manager Expert ;-))
I have over 12 years of experience as a computer professional, with an extensive background in networks, workstations, servers, troubleshooting and consulting.
For the last 8 years i has provided SAP Basis Consulting services and IT Strategic Consulting.
Mind set:
-Creative & innovative
- Quality minded
- Self motivator
- Fast learner
- Customer focus
- Team work spirit
- Curious about new technologies and tools
Please contact me for suitable SAP basis career opportunities
Im a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), Implement the product, Design, Build and Deployment, Global Template Design and Implementation, Application Architectural Solutions.Operations and Monitoring..
For the past 8 yrs I've been working as a SAP basis Administrator and Solution Manager Consultant.
(Privately Held; Telecommunications industry)
October 2009 — Present (2 months)
-ChaRM
-ServiceDesk
-Solution Documentation
-RUNSAP
(Privately Held; Telecommunications industry)
October 2009 — Present (2 months)
-ChaRM
-ServiceDesk
-Solution Documentation
-RUNSAP
(Public Company; tms; Entertainment industry)
September 2009 — October 2009 (2 months)
E2E / Sap Solution Manager:
-Change Request Management Implementation
- Mockup
-fit/gap analysis to compare the functionality of the actual process, delivered by ITG.
-Determine how best way to implement the Funcionality.
-Define the best-practices.
(Public Company; ACN; Information Technology and Services industry)
April 2009 — September 2009 (6 months)
E2E RCA
E2E Change Management
E2E RUNSAP.
(Education Management industry)
January 2002 — September 2009 (7 years 9 months)
(Oil & Energy industry)
September 2008 — December 2008 (4 months)
Sap Change Request Management Specialist at NIS, Novi Sad (SERBIA)
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
April 2008 — July 2008 (4 months)
Clients:
• SaintGobain
• FNAC
Activities:
Installation of Solution Manager 7.0 over W32_64/MaxDB Implementation of Willy Introscope.
Definition of Procedures related to Solution Manager.
Definition of Procedures related to SLD.
Configuration for Work Center.In LAB Landscape.. Implementation of Issue Management, Service Desk and Change Request Management in LAB Landscape..
Workshops and Seminars’ About how to use and implement Solution Manager
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
February 2008 — February 2008 (1 month)
Teacher:
SMO100: Sap Solution Manager Operations
System Administration with SAP Solution Manager 4.0
(Privately Held; 201-500 employees; Information Technology and Services industry)
August 2007 — January 2008 (6 months)
Sap Solution Manager Consultant at Atos Origin Middle East Part of HP Group of Companies
Client:
KJO Khafji Joint Oper. (Aramco & Kuwait Oil)-(Khafji, Saudi Arabia)
Saudi Electricity Company
Saudi Airlines
Implementing and Training of Sap Solution Manager 4.0
• Project Administration.
• Issue Management
• Asap Roadmaps
• Document Management
• Learning Material
• Change Management
• Test Management
• Alert Monitor
• Dbacockpit
(Public Company; 10,001 or more employees; CX; Building Materials industry)
January 2007 — August 2007 (8 months)
Full implementing Sap Solution Manager in the CEMEX WAY Project.
•Configuring/customizing SM (4.0) in Aix 5.3/Oracle 10g.
•Definition of maintenance and implementation projects in the SM with ChaRM.
•Definition and configuration of the Global Templates in SM.
•Implementation of monitoring for R3, CRM, NW2004s (BI) and Java Component.
•Implementation of Administrative Task in SM for the entire landscape.
•Implementation of Change Request Management (ChaRM)(Including retrofit functionality Sp.11).
•Implementation of Learning Maps
•Implementation of Maintenance Optimizer for XI and SM environment.
•Definition, implementation and configuration of the SLD for the Sap Architecture of CEMEX.
•Projects under Development:
- ACC Adaptive Computing Controller(Aix/Linux): Installation and Configuration.
- TDMS: Installation and configuration.
- Job Scheduler Redwood: Testing and documentation
- SAP Integration with ADS: P.O.C.
- SAPGUI Automatic update: P.O.C.
(Public Company; 5001-10,000 employees; REP; Information Technology and Services industry)
November 2005 — December 2006 (1 year 2 months)
Implementing different Sap Solutions and functionalities.
•Full implementation of Sap Solution Manager(4.0) for monitoring the company landscape.
•Configuring/customizing portals Solutions based on company requirements.
•Providing third level support
•Involving in some special projects, which include designing and implementing a global solution for that particular projects.
•Developing project documents, configuration document, training manual.
•Providing knowledge to the projects on a specific subject.
•Administration and support for R3 (IS-OIL), CRM 4, BW 3.0-3.5,BI 7.0, Portals NW2004, NW2004s ,Sap Mobile. (RHEL-W32-AIX).
•Businesses case development for the implantation of a solution based on SAP R/3, IS-OIL, BW, CRM. - (Project SAP INTEGRAL)
•Estimation of support costs. - (Project SAP INTEGRAL)
•Technical architecture design.- (Project SAP INTEGRAL)
(Privately Held; 501-1000 employees; Consumer Goods industry)
February 2001 — November 2005 (4 years 10 months)
Responsible for the administration and monitoring for SAP systems of BocchiGroup in Verona,Italy.
-Instalation and support for R/3 and SCM 4.0. over (Linux RHEL - AIX 5.2-Oracle 9i/8i – W2000).
-Communications and Upgrade (SNC, Sap Marketplace, Support Package).
-Systems monitoring (Database Performance, Load-Balancing, LiveCache, CIF, Tivoli Server).
-Users and Profiles Management and Transports administration (QA).
-Instalation and support for Tivoli Servers(TSM,Clients y TDP R/3, TDP Domino).
Network Administration
-standardization of the European Network.
-Installation of the European VPN Network with W2000/2003-CISCO ADSL.
-Administration and maintenance of the European headquarters W2000/2003 networks.
-Implementation of Monitoring System’s (snmp).
Migration from AS/400 to SAP.
-Application Development in RPG for data Migration.
-Standard utilize (SCAT, LSMW, Batch/Direct Input).
(Privately Held; 201-500 employees; Banking industry)
January 1999 — January 2001 (2 years 1 month)
• Disaster Recovery Planning, Physical Audit, Net, Norms and Proceedings
(Privately Held; 51-200 employees; Education Management industry)
January 1999 — January 2000 (1 year 1 month)
Curso de “Communication for AS/400”
Curso de “Development and implementation for TCP/IP networks”
Curso de “Security for TCP/IP Networks”
(Privately Held; 1001-5000 employees; Automotive industry)
January 1998 — February 1999 (1 year 2 months)
Project Manager for the development and implementation of the communication network at national level.
Work team supervisor. Computing Security Consultant. Y2K society problematics review
(Public Company; 501-1000 employees; Automotive industry)
January 1994 — January 1998 (4 years 1 month)
Monitoring, Help Desk, Administration and Servers (Novel,OS2,NT)
2006 — 2007
SMO155-Solution Manager 4.0: Change Request Management
USMF55-Change Request Management with SAP Solution Manager
SM001-Introduction to SAP Solution Manager
2006 — 2006
SAP EP200 (SAP Enterprise Portal System Administration), RepsolYpf, (2006)
SAP EP100 (Managing Enterprise Portal Content) , RepsolYpf, (2006)
SAPEP SAP NetWeaver Portal Fundamentals , RepsolYpf, (2006)
SAP , 2003 — 2005
SAP ADM505 (SAP Database Administration Oracle)
SAP ADM100 (SAP Web AS Administration I)
SAP SAPTEC (SAP NetWeaver)
LSMW - (Legacy System Migration Workbench)
BC420 - (Data Transfer)
2002 — 2002
Tivoli TDM500 (IBM Tivoli Storage Manager Administrator) , IBM Capacity Center,Milan, Italia (04/2005)
RPG AS428 (Linguaggio di Programazione RPG) IBM,Milano.Italia (10/2002)
1995 — 2001
Forbes.com Personal Technology Forum member , Blue Chip Expert