General Manager, Scripps Interactive Newspapers Group; Online Media Consultant
Knoxville, Tennessee Area
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Jay Small’s Summary
Jay Small is an interactive/online executive geared for customer-centered innovation and business growth. He has succeeded as an Internet business strategist, product innovator, information designer, marketer, consultant, writer and editor.
Small is general manager of the Interactive Newspapers Group at E.W. Scripps Co., overseeing vertical advertising product managers, business analysts, user experience architects, search marketing specialists and interdisciplinary project managers. And he operates Small Initiatives (http://smallinitiatives.com/), a consultancy and Weblog advancing Internet customer experience.
A 1984 graduate of Southern Illinois University, Small started his pro career at The Sun Herald of Biloxi, Miss., and The News-Sentinel of Fort Wayne, Ind.
In 1988, Small joined the Rocky Mountain News of Denver, and was soon promoted to art director. Then, in 1991, Small became art director at The Indianapolis Star, where he reorganized the art, graphics and design operations and redesigned the paper, winning Society for News Design honors.
In 1995, Small began developing Internet services and businesses for The Star. As general manager of online services, he oversaw development of what became IndyStar.com.
Small developed a consulting practice in e-business software tools and methods, as part of Evantage Consulting LLC of Minneapolis, in 1999.
In early 2000, Small joined Thomson Multimedia, maker of RCA electronics products, as manager of digital media services. Small led a team charged with creating, finding and evaluating consumer service business opportunities to be enabled on digital media devices.
In 2001, Small joined Belo Interactive as regional director of news and operations. In 2003, Small was promoted to director of product development for BI. He moved to Scripps in January 2005.
Jay Small’s Specialties:
Executive management and leadership, Internet innovation and business strategy, product development, user experience, online media and information design, writing, creative direction, consultation, presentations, teaching and training.
Additional Information
Jay Small’s Websites:
Jay Small’s Honors:
Awards of Excellence, Society for News Design, for two newspaper redesign projects.
