
Project Manager - Software Development at IBS
Richmond, Virginia Area

Project Manager - Software Development at IBS
Richmond, Virginia Area
Currently am at Integrated Business Systems, Inc. as Project Coordinator/Manager working to develop our methodology, standards and practices for software development and managing software development projects.
My long term goals are to acquire more experience in best practices in project management as it relates to software development, continue application of the PMI methodology, Agile Coach and Scrum Master, and become a Principle Project Manager.
Accomplishments
* Project Manager for Helix Release 6.0 and Helix Release 6.5 Integrated Testing, a major conversion project that logged 20,000+ test cases
* Release Manager for the Helix/CDW Project release for Event 2 and facilitated meetings between the performing and development sides of the house as well as tracking delivery.
* Direct Client Services team in the support of 500+ clients in 5 countries, including China and Mexico
* Directed and provided oversight for a 300+ Client NT/Novell to Windows 2000/Active Directory client migration
* Spent nine months as sole network administrator for a state-wide organization, maintaining 24x7 service for eight sites and 24 servers without incident
* Developed a disaster recovery plan for a statewide, 1300-user organization
* Led the migration from token ring to gigabit Ethernet for a multi-site organization (PC’s, servers, routers, and switches)
* Developed an inventory management process that identified over $250,000 in missing equipment
* Conducted a network security risk assessment for a public service organization and developed a plan for implementing appropriate security solutions
Budget Management
Disaster Recovery Planning
Enterprise Hardware/Software Migration and Deployment
IT Project Manager
Software Development Project Manager
PMI PMP Certification
(Privately Held; 51-200 employees; Computer Software industry)
September 2007 — Present (11 months)
Project Manager for software development and member of Project Management Methodology Standards & Practices, and SDLC process improvement.
Build Master for iterative VB.NET and SQL stored procedure builds.
IBS is a customer-driven software development company based in Richmond, Virginia. We’ve been serving the needs of the club industry (Management Companies, Private Clubs, Public Courses, Semi-privates, and Resorts) since 1990. Our core products include Membership Billing, Retail POS, Food & Beverage POS, Electronic Tee Times, and Accounting.
(Public Company; 5001-10,000 employees; COF; Banking industry)
May 2006 — June 2007 (1 year 2 months)
As a Contractor through Sapphire Technologies:
* Project Manager for Helix Program's Integrated Testing Projects (Release 6.0 and 6.5)
* Manage Actual labor hours and cost vs. Forecasted
* Manage Risks & Issues
* Maintain informal informational relationships with other Project Managers within the Helix Program and their Test Leads
* Maintain communications with core and leadership teams.
* Maintain Project Schedule
* Manage Compliance, QA, and PMO reports and requirements.
(Public Company; 501-1000 employees; Electrical/Electronic Manufacturing industry)
September 2004 — February 2006 (1 year 6 months)
Direct Client Services team in the support of 500+ clients in 5 countries
Provide day-to-day management of Tier 1 support contract to outsource vendor
Lead the creation of client anti-virus, wireless, desktop, laptop, and new technology strategies and policies
Collect and analyze call trends and history to find opportunities for improvement
Reorganized the Support Center as Client Services to emphasize “Service” in addition to “User Support”
(Public Company; 1001-5000 employees; Banking industry)
March 2004 — July 2004 (5 months)
Maintained security files
Processed computer security requests
Supplied secure remote access, while guaranteeing SEC compliance
(Public Company; 5001-10,000 employees; Electrical/Electronic Manufacturing industry)
2001 — 2003 (2 years)
Maintained, analyzed, troubleshot, and repaired computer systems, hardware, and computer peripherals. Upgraded, maintained, and replaced hardware and software.
Supported and maintained Novell NetWare user account information, including rights, security, and systems groups. Developed, implemented, and maintained an asset management system
(Government Agency; 501-1000 employees; Government Relations industry)
March 1999 — June 2001 (2 years 4 months)
Department of Banking and Finance
Maintained and administered enterprise-wide Lotus Notes Server for 900+ users
Maintained and administered Microsoft NT Network for over 900 users
Designed, implemented, and maintained an enterprise-wide backup plan
Planned, tested, and implemented network infrastructure solutions, including Cisco routers, PIX Firewalls, Bay/Nortel equipment, and Centillion Switches
Trained the Office Automation Section in proper use of troubleshooting techniques and applications
Installed network server hardware, software, peripherals, etc.
(Government Agency; 1001-5000 employees; Government Administration industry)
October 1992 — March 1999 (6 years 6 months)
Maintained and administered Microsoft NT network for over 1400 users, 7 servers, and more than 300 networked printers
Maintained and administered an enterprise-wide Microsoft Exchange mail server for 1300+ users
Troubleshot microcomputers, servers, and networks
Planned, tested, and led the migration from Microsoft Mail to Microsoft Exchange
Installed and maintained microcomputer hardware and software, peripherals, servers, network hardware and software, etc.
BA, Archaeology, 1984 — 1991
My new baby daughter! (02/04/07), Project Management, Enterprise Computing, Gardening, Woodworking, Basement Computer and Electronics Lab, The MMO Industry (trends and opportunities). and online computer games (Eve Online & Entropia Universe).
PMI National (Project Management Institute)
PMI CVC (Central Virginia Chapter)
IGDA , DC & Vicinity Chapter - (International Game Developers Association)