Sheridan Layman, PMP, CSM

Current

Project Coordinator - Probe Team / ODS Team at Capital One

Past

Project Coordinator - Risk Managment IT - Actimize Project at Capital One
Project Manager - Software Development at Integrated Business Systems, Inc.
Project Manager - Integrated testing at Capital One

Client Services Supervisor at Hamilton Beach / Proctor-Silex
Access Control Specialist at Wachovia Securities
Computer Specialist at Altsom Power, Inc.
Distributed Computer Systems Analyst at State of Florida
Microcomputer Specialist II at City of Tallahassee

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Education

Florida State University

Recommended

6 people have recommended Sheridan

Connections

239 connections

Industry

Computer Software

Websites

Sheridan Layman, PMP, CSM’s Summary

My long term goals are to acquire more experience in best practices in project management as it relates to software development, continue application of the PMI & Agile methodology in a sofware development environment.

Accomplishments

* Project Manager for Helix Release 6.0 and Helix Release 6.5 Integrated Testing, a major conversion project that logged 20,000+ test cases

* Release Manager for the Helix/CDW Project release for Event 2 and facilitated meetings between the performing and development sides of the house as well as tracking delivery.

* Direct Client Services team in the support of 500+ clients in 5 countries, including China and Mexico

* Directed and provided oversight for a 300+ Client NT/Novell to Windows 2000/Active Directory client migration

* Spent nine months as sole network administrator for a state-wide organization, maintaining 24x7 service for eight sites and 24 servers without incident

* Developed a disaster recovery plan for a statewide, 1300-user organization

* Led the migration from token ring to gigabit Ethernet for a multi-site organization (PC’s, servers, routers, and switches)

* Developed an inventory management process that identified over $250,000 in missing equipment

* Conducted a network security risk assessment for a public service organization and developed a plan for implementing appropriate security solutions

Sheridan Layman, PMP, CSM’s Specialties:

Budget Management
Disaster Recovery Planning
Enterprise Hardware/Software Migration and Deployment
IT Project Manager
Software Development Project Manager
PMI PMP Certification
Certified Scrum Master

Sheridan Layman, PMP, CSM’s Experience

Project Coordinator - Probe Team / ODS Team

Capital One

(Public Company; COF; Financial Services industry)

January 2009 — Present (7 months)

Managed risk/issues as well as weekly action item logs and communicated their completion.
Assisted Project Manager in meeting planning and facilitation.
Tracked project activities and tasks ensuring alignment with business/stakeholder expectations.
Communicated schedule changes to team members.
Stored project artifacts, built and maintained knowledge libraries.
Applied approved Capital One standards and project management best practices.
Assisted Agile Coach in maintaining agile board, burn down charts, and sprint backlogs.
Served as Project Manager for small Projects in the Operational Data Store group.
Assisted Probe group in capacity planning and actuals vs. estimates comparison.
Project Coordinator - Risk Managment IT - Actimize Project

Capital One

(Public Company; COF; Financial Services industry)

September 2008 — December 2008 (4 months)

Managed risk/issues as well as weekly action item logs and communicated their completion.
Assisted Project Manager in meeting planning and facilitation.
Tracked project activities and tasks ensuring alignment with business/stakeholder expectations.
Communicated schedule changes to team members.
Stored project artifacts, built and maintained knowledge libraries.
Applied approved Capital One standards and project management best practices.
Assisted Agile Coach in maintaining agile board, burn down charts, and sprint backlogs.
Project Manager - Software Development

Integrated Business Systems, Inc.

(Privately Held; 11-50 employees; Computer Software industry)

September 2007 — July 2008 (11 months)

Project Manager for software development and member of Project Management Methodology Standards & Practices, and SDLC process improvement.

Build Master for iterative VB.NET and SQL stored procedure builds.

IBS is a customer-driven software development company based in Richmond, Virginia. We’ve been serving the needs of the club industry (Management Companies, Private Clubs, Public Courses, Semi-privates, and Resorts) since 1990. Our core products include Membership Billing, Retail POS, Food & Beverage POS, Electronic Tee Times, and Accounting.
Project Manager - Integrated testing

Capital One

(Public Company; 5001-10,000 employees; COF; Banking industry)

May 2006 — June 2007 (1 year 2 months)

As a Contractor through Sapphire Technologies:

* Project Manager for Helix Program's Integrated Testing Projects (Release 6.0 and 6.5)
* Manage Actual labor hours and cost vs. Forecasted
* Manage Risks & Issues
* Maintain informal informational relationships with other Project Managers within the Helix Program and their Test Leads
* Maintain communications with core and leadership teams.
* Maintain Project Schedule
* Manage Compliance, QA, and PMO reports and requirements.
Client Services Supervisor

Hamilton Beach / Proctor-Silex

(Public Company; 501-1000 employees; Electrical/Electronic Manufacturing industry)

September 2004 — February 2006 (1 year 6 months)

Direct Client Services team in the support of 500+ clients in 5 countries
Provide day-to-day management of Tier 1 support contract to outsource vendor
Lead the creation of client anti-virus, wireless, desktop, laptop, and new technology strategies and policies
Collect and analyze call trends and history to find opportunities for improvement
Reorganized the Support Center as Client Services to emphasize “Service” in addition to “User Support”
Access Control Specialist

Wachovia Securities

(Public Company; 1001-5000 employees; Banking industry)

March 2004 — July 2004 (5 months)

Maintained security files
Processed computer security requests
Supplied secure remote access, while guaranteeing SEC compliance
Computer Specialist

Altsom Power, Inc.

(Public Company; 5001-10,000 employees; Electrical/Electronic Manufacturing industry)

2001 — 2003 (2 years)

Maintained, analyzed, troubleshot, and repaired computer systems, hardware, and computer peripherals. Upgraded, maintained, and replaced hardware and software.
Supported and maintained Novell NetWare user account information, including rights, security, and systems groups. Developed, implemented, and maintained an asset management system
Distributed Computer Systems Analyst

State of Florida

(Government Agency; 501-1000 employees; Government Relations industry)

March 1999 — June 2001 (2 years 4 months)

Department of Banking and Finance

Maintained and administered enterprise-wide Lotus Notes Server for 900+ users
Maintained and administered Microsoft NT Network for over 900 users
Designed, implemented, and maintained an enterprise-wide backup plan
Planned, tested, and implemented network infrastructure solutions, including Cisco routers, PIX Firewalls, Bay/Nortel equipment, and Centillion Switches
Trained the Office Automation Section in proper use of troubleshooting techniques and applications
Installed network server hardware, software, peripherals, etc.
Microcomputer Specialist II

City of Tallahassee

(Government Agency; 1001-5000 employees; Government Administration industry)

October 1992 — March 1999 (6 years 6 months)

Maintained and administered Microsoft NT network for over 1400 users, 7 servers, and more than 300 networked printers
Maintained and administered an enterprise-wide Microsoft Exchange mail server for 1300+ users
Troubleshot microcomputers, servers, and networks
Planned, tested, and led the migration from Microsoft Mail to Microsoft Exchange
Installed and maintained microcomputer hardware and software, peripherals, servers, network hardware and software, etc.

Sheridan Layman, PMP, CSM’s Education

Florida State University

BA , 1984 — 1991

Additional Information

Sheridan Layman, PMP, CSM’s Websites:

Sheridan Layman, PMP, CSM’s Interests:

My new baby daughter! (02/04/07), Executive Technology Tutor, Project Management, Enterprise Computing, Gardening, Woodworking, Basement Computer and Electronics Lab, Game Development (trends and opportunities).

Sheridan Layman, PMP, CSM’s Groups:

PMI National (Project Management Institute)
PMI CVC (Central Virginia Chapter)
IGDA , DC & Vicinity Chapter - (International Game Developers Association)
Richmond Game Designers' SiG (Founder)