Skyler Call

Current

• IT and Customer Service Manager at Home View Technologies

Past

• Technical Helpdesk Associate at Affiliated Computer Services
• Technical Support Representative at Sento
• IT Manager at Leaving Prints (Self-employed)

• Technical Support / Customer Service Representative at Scrap In A Snap

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Recommended

1 person has recommended Skyler

Connections

6 connections

Industry

Information Technology and Services

Websites

• My Website

Skyler Call’s Experience

• IT and Customer Service Manager

  Home View Technologies

  (Information Technology and Services industry)

  July 2007 — Present (2 years 6 months)

  - Manage approximately 200 small networks all across Utah and surrounding states
  - Maintain current products/services and improve on their quality and self sufficiency
  - Build company websites using HTML, PHP, MySQL, and Graphic Design
  - Install and maintain company servers, computers, and other hardware

• Technical Helpdesk Associate

  Affiliated Computer Services

  (Public Company; 10,001 or more employees; ACS; Information Technology and Services industry)

  May 2006 — June 2007 (1 year 2 months)

  - Support online document management system for clients via phone and email
  - Troubleshoot problems with software and the servers it runs on
  - Assist in training new employees
  - Monitor large server room

• Technical Support Representative

  Sento

  (Public Company; 1001-5000 employees; SNTO; Information Technology and Services industry)

  August 2003 — February 2004 (7 months)

  - Provide technical support for large computer networks
  - Provide one-on-one training for new employees
  - Mentor over other support representatives on floor

• IT Manager

  Leaving Prints (Self-employed)

  (Self-Employed; 11-50 employees; Arts and Crafts industry)

  August 2002 — July 2003 (1 year )

  - Assist in design and testing of MLM management software
  - Provide training to over 700 field agents via telephone, email, and in person
  - Responsible for installing and maintaining computer network
  - Participate in team of customer service representatives

• Technical Support / Customer Service Representative

  Scrap In A Snap

  (Arts and Crafts industry)

  August 2001 — August 2002 (1 year 1 month)

  - Provide in-house technical support
  - Participate in team of customer service representatives
  - Assist in data entry of invoices

Additional Information

Skyler Call’s Websites:

• My Website

Skyler Call’s Contact Settings

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