Business Systems Analyst - FedEx Custom Critical
Cleveland/Akron, Ohio Area
Business Systems Analyst - FedEx Custom Critical
Cleveland/Akron, Ohio Area
Bridging the gap between business and technology.
Information Technology, Production & Operation Analysis
Usability, Interface Design, Process Analysis
ASP.NET, VisualBasic.NET, C#.NET, HTML, CSS, XML, XSL, XSLT, Java, Python, Jython, JavaScript, Java Server Pages (JSP), Java Server Faces (JSF), SQL, T-SQL, PL-SQL
(Public Company; 5001-10,000 employees; FDX; Package/Freight Delivery industry)
August 2005 — Present (4 years)
(Privately Held; Myself Only; Computer Software industry)
January 2004 — Present (5 years 7 months)
(Educational Institution; 1001-5000 employees; Information Technology and Services industry)
June 2005 — August 2005 (3 months)
Project Leader for Senior Project.
Responsible for a team of 7 "Information Systems Management" and "Supply Chain Management" students.
Created and enforced a Project Plan; outlining goals, objectives, and deliverables.
Project consisted of a feasibility assessment, and analysis, of a Shared Services Alliance between three major Universities (University of Akron, Kent State University, Cleveland State University).
Function as primary communication link between University Faculty, Professors, and Team.
Schedule, facilitate, and record proceedings of team meetings.
Ensure equal participation of all Team Members, and monitor quality of work.
Monitor and access team process and task functions, as they relate to overall progress per the Team's plan of action.
(Privately Held; 1-10 employees; Information Technology and Services industry)
October 2004 — August 2005 (11 months)
• Solely designed, developed, and wrote a Pocket PC surveying application for CDHAM.
• Played critical role in the design and engineering for a knowledgebase application for the CDC.
• Developed Web, Desktop, and Mobile (Pocket PC) applications for major international firms.
• Major projects included development for DuPont Paint Systems and The Center for Disease Control.
• Design and develop databases in Microsoft SQL Server to interact with applications.
(Public Company; 5001-10,000 employees; NYSE: 'FUN'; Entertainment industry)
April 1997 — June 2004 (7 years 3 months)
Designed and implemented new procedures to increase guest satisfaction and reduce costs over previous years.
Responsible for improving profits / reducing costs for 14 units.
Maintained 8% direct labor cost. Overall 66% profit YTD [EBITDA] (2003)
Cash handling / security for up to $20,000 daily, $850,000 seasonally (2003)
Ensured daily purchases made on time [JIT]. Cost of goods 2003; 22.5%, 2002; 33%.
Proven track record of managing multiple operations in a fast paced environment.
Managed and trained in excess of 50 direct employees and 5 direct managers; seasonally.
Advised the General Manager and Department Heads during three mergers and acquisitions, with regard to department level issues and park goals and orientation.
Bachelors of Science in Industrial Management , Information Systems Management, Production and Operations Analysis/Management, POA, POM, MIS, CIS , September 2001 — August 2005
Dean's List (Fall 2003, Spring 2004, Summer 2004, Fall 2004, Spring 2005)
Cumulative Grade Point Average: 3.294 (117 Credits)
Major: Business Administration (Information Systems Management)
Minor: Business Administration (Production and Operations Management)
American Mensa, Sigma Iota Epsilon (Iota Gamma), The Society of Information Technology and E-Business [SITE]
• University of Akron Dean's List: Fall 2003, Spring 2004, Summer 2004, Fall 2004, Spring 2005
• American Mensa (http://us.mensa.org/): October 2004
• Sigma Iota Epsilon (http://www.sienational.com/): National Honorary and Professional Management Fraternity - Iota Gamma Chapter (2005)
• American Association of Teachers of German (AATG): 99th percentile of students (January 1999)