Vancouver, Canada Area
- Current
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- Business Analyst at Independent Supply Company Inc.
- Past
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- Manager, I.T., Sales and Technical Support at Retrotec Energy Innovations Ltd.
- Technical Writer & Customer Support at Neo Code Software
- Office Manager at Vancouver Civic Action Team
- Project Manager & Business Analyst at Lottery Management (PEI) Inc.
- Information Architect at Tinderbox Interactive / Proximity Canada
- Account Manager at Communicopia Inc.
- Interactive Marketing Specialist at Elliott & Page Mutual Funds
- Internet Marketing Supervisor at Trimark Investment Management Inc.
- Connections
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25
connections
- Industry
- Information Technology and Services
- Websites
Scott Nelson’s Experience
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Business Analyst
Independent Supply Company Inc.
(Privately Held; 51-200 employees; Wholesale industry)
March 2008 — Present (8 months)
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Manager, I.T., Sales and Technical Support
Retrotec Energy Innovations Ltd.
(Privately Held; 1-10 employees; Information Technology and Services industry)
December 2005 — March 2008 (2 years 4 months)
I developed a new Retrotec web site including a new content management system and implemented an online marketing campaign designed to drive new traffic. Analytics demonstrated that this campaign resulted in a marked increase in new visitors to the website prior to being discontinued by the owner.
I also act as one of two key sales people interacting with customers from around the world and providing support to a small number of distributors. I provide technical support to the majority of our customers, acting as first response to more than 80% of incoming calls from our customers.
I maintain and manage the computer network for Retrotec, a company which employs approximately 30 staff members at two separate locations. I manage server hardware and software, as well as ensuring that a reliable data backup process takes place. -
Technical Writer & Customer Support
Neo Code Software
(Information Technology and Services industry)
November 2004 — October 2005 (1 year)
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Office Manager
Vancouver Civic Action Team
(Political Organization industry)
October 2002 — November 2002 (2 months)
I managed an election campaign for 13 candidates for municipal office in Vancouver. I was responsible for coordinating media contacts, fulfilling all legal and regulatory requirements required by the election, creating web site content and assisting with media releases.
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Project Manager & Business Analyst
Lottery Management (PEI) Inc.
(Privately Held; 1-10 employees; Information Technology and Services industry)
November 1999 — May 2002 (2 years 7 months)
I designed and managed the development of a secure lottery ticket sales system for a government licenced Internet lottery based in Prince Edward Island. The ticket sales and draw management system was designed as an Oracle application accessed entirely using a web browser through the Internet and a secure Intranet.
I also managed most other day to day operational aspects of starting the business with the exception of legal and accounting related aspects. -
Information Architect
Tinderbox Interactive / Proximity Canada
(Privately Held; 11-50 employees; Information Technology and Services industry)
January 2000 — January 2001 (1 year 1 month)
I worked with clients such as BC Hydro and Intrawest Golf to develop detailed content and project plans for web sites. I worked with a team including graphic designers and programming staff to build complete sites and micro-sites for clients.
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Account Manager
Communicopia Inc.
(Privately Held; Financial Services industry)
June 1999 — November 1999 (6 months)
I worked with both the development team and the client to deliver Internet based marketing and customer service solutions to Canada’s mutual fund industry. I developed proposals and worked with clients through the entire sales and development cycle to make sure that the final product met customer expectations.
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Interactive Marketing Specialist
Elliott & Page Mutual Funds
(Public Company; 51-200 employees; Financial Services industry)
December 1998 — June 1999 (7 months)
I worked with the Marketing, Sales and Information Technology departments to develop a detailed strategic plan and content for the major launch of Elliott & Page’s first internet site following a take over by Manulife Financial. Manulife Financial’s Information Technology staff implemented this plan using the Lotus Notes Domino platform as part of a renewed branding effort.
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Internet Marketing Supervisor
Trimark Investment Management Inc.
(Public Company; 501-1000 employees; TMF; Financial Services industry)
July 1996 — December 1998 (2 years 6 months)
I managed development, implementation and ongoing maintenance of all Internet initiatives for Trimark Mutual Funds. Reporting to the Assistant Vice President of Marketing and the Vice President of Information Technology, I was responsible for working with all of Trimark’s departments to develop online marketing, customer relationship and customer service tools.
I managed a team of four marketing staff members in addition to being responsible for selected Information Technology staff members
Additional Information
Scott Nelson’s Websites:
Scott Nelson’s Interests:
Usability, Information Architecture, Software Architecture, Usable system for non-technical users, Photography, Snowboarding, Books, Changing the world one small step at a time
Scott Nelson’s Groups:
Politics
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Puget Sound SIGCHI
