Steven Johnson, PMP

Current

• Sr. Project Manager at Merlin International

Past

• Sr. Program Manager at CSC
• Program Director at KENROB IT Solutions
• Senior Manager at Computer Sciences Corp

• Firefighter at Ashburn Volunteer Fire & Rescue
• Owner and Independent consultant at JMR Systems, LLC
• Director, Public Sector and European Operations at SER Solutions, Inc
• President, COO at Laser-Scan
• Manager, Technical Operations at DoxSys, Inc.
• Division Technical Manager, Professional Services at Computer Associates

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Education

• University of Virginia
• George Mason University

Recommended

20 people have recommended Steven

Connections

202 connections

Industry

Information Technology and Services

Steven Johnson, PMP’s Summary

Hands-on, results oriented executive who creates, organizes, and directs technical delivery and professional services organizations. Over 25 years experience in both product and services markets. Specialize in the creation and management of professional services divisions within software product companies. Integral to the delivery process is account management and business development. Expert at integrating overall corporate strategies into specific departmental objectives, including the creation of policies and procedures between the three corporate focus areas of capture, delivery, and support.

Steven Johnson, PMP’s Specialties:

Senior management for professional services, mediation, departmental restructuring, program management, project management, engagement management, delivery management.
Government Security Clearance: TOP SECRET

Steven Johnson, PMP’s Experience

• Sr. Project Manager

  Merlin International

  (Privately Held; Information Technology and Services industry)

  April 2009 — Present (4 months)

  Project Management over the installation, configuration, and implementation of complex IT Enterprise Systems Management systems.

• Sr. Program Manager

  CSC

  (Public Company; CSC; Information Technology and Services industry)

  February 2008 — April 2009 (1 year 3 months)

  Provide day-to-day oversight over major Defense Information Technology support contracts.

• Program Director

  KENROB IT Solutions

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  July 2005 — February 2008 (2 years 8 months)

  Program Director for Department of Defense (DoD) IT Support contracts. Responsible for business development, written and oral presentation delivery, account management, and relationship management with both federal clients and system integrators. Also provide direct program management to major DoD Enterprise IT Support contract, assumed from Computer Sciences Corporation (below). Specific duties include the day-to-day operations of onsite staff; identification, implementation and support of new technologies to support customer operations; software engineering, application support;and subcontractor management.

• Senior Manager

  Computer Sciences Corp

  (Public Company; 10,001 or more employees; Computer Software industry)

  August 2005 — June 2006 (11 months)

  On-site Program DoD Program Manager, providing day-to-day oversight of the IT Operations and Maintenance Department. Areas of management include the Customer Support Center, Network Operations Group, and Application Development Group. Duties include prioritizing and planning projects, directing technical support, researching emergent technologies, developing and implementing disaster recovery plans, staff supervision, and project management. Also responsible for subcontractor relationship and contract management.
  
  Accomplishments
  • Assisted in the establishment of an Enterprise IT Support Department;
  • Created standardized processes and procedure for transition organizations into Enterprise operations;
  • Reduced staff requirements of newly integrated departments into the Enterprise by 50%, recognizing efficiences and economies of scale through standardized practices.

• Firefighter

  Ashburn Volunteer Fire & Rescue

  (Information Technology and Services industry)

  December 1989 — April 2006 (16 years 5 months)

  My sabbatical is now going on for over 2 years … I guess I can’t claim ‘active’ ...

• Owner and Independent consultant

  JMR Systems, LLC

  (Privately Held; 1-10 employees; Computer Networking industry)

  November 2003 — August 2005 (1 year 10 months)

  As owner and independent contractor for training, business planning and technical projects. Engagements include project management, business development, solicitation and proposal analysis, and network analysis and design. Created the JMR Academy, responsible for the creation, delivery, and overall management of technical training programs in telecommunications and IT related subjects

• Director, Public Sector and European Operations

  SER Solutions, Inc

  (Privately Held; 201-500 employees; Computer Software industry)

  July 2001 — November 2003 (2 years 5 months)

  Director, Public Sector and European Operations for this international provider of workflow, document management and knowledge enablement software. Directly responsible for overseeing both the Public Sector and International Divisions for solutions delivery. Manage the day-to-day operations of professional services, software development and customer support for three separate offices; US based in Dulles, Virginia; UK based in Bourne End and Nottingham.

• President, COO

  Laser-Scan

  (Privately Held; Computer Software industry)

  December 1999 — June 2001 (1 year 7 months)

  International provider of geospatial data management software. Oversaw the establishment and execution of departmental objectives as required for a software delivery and support organization. Directed the day-to-day operations of product delivery to established clients while building and managing customer services and training. Acting President from January 2000 through February 2001. Responsibilities included business planning to ensure that strategic objectives were met as set forth by the Board of Directors and corporate parent. Full P&L responsibility.

• Manager, Technical Operations

  DoxSys, Inc.

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  June 1998 — December 1999 (1 year 7 months)

  Automated workflow and image management systems development company. Responsibilities included management of all customer support and field operations involving the design, development, deployment, and support of custom hardware and software systems. Customer Services responsibilities included Help Desk management, dispatching technical services engineers and coordination of on-site customer support staff. Professional Services responsibilities included creation and management of a direct staff of senior program/project managers. Full P&L responsibility representing approximately 80% of corporate revenues.

• Division Technical Manager, Professional Services

  Computer Associates

  (Public Company; 5001-10,000 employees; Computer Software industry)

  February 1995 — June 1998 (3 years 5 months)

  Various and progressive responsibilities in both managerial and technical roles for this international software development company. Provided leadership as the Senior Manager over Implementation Support Services of all CA systems management products within CA’s largest commercial division. Areas of responsibility included both pre- and post-sales with the emphasis on ensuring referability of client sites.

Additional Information

Steven Johnson, PMP’s Groups:

- Project Management Professional (PMP®), Project Management Institute
- ITIL Practitioner
- American MENSA

Past Chief, Firefighter & EMT, Ashburn Volunteer Fire/Rescue Department
Planning Chief, Virginia-1 Disaster Medical Assistance Team

•    Mensa
•    Mensa - Official 'Linked M's' SIG (USA)
•    CA Alumni and User Group
•    ClearedPro Network