Steve Holden

Steve Holden

Director of Engineering & Operations

Greater Philadelphia Area

Current
  • Director Engineering & Operations at Zero Wait
Past
Education
  • ESI
  • Otago Polytechnic
Connections
180 connections
Industry
Information Technology and Services
Websites

Steve Holden’s Summary

Highly accomplished PMP certified Senior Project/Program Manager with over 15 years experience managing small, medium & large telecommunications infrastructure projects. A proven track record of delivering on time and to budget. International experience designing & building high quality wireless and wireline networks in USA, UK, and New Zealand. Extremely competent in project start-up and building high performing teams.

Steve Holden’s Specialties:

Project/Program Management, Contract Management, Project Start-up, Business Development, Operations Management, Engineering Management


Steve Holden’s Experience

  • Director Engineering & Operations

    Zero Wait

    (Information Technology and Services industry)

    July 2008Present (6 months)

    Plan direct and coordinate staff and define the strategic engineering direction of the company. Create a strategic plan for Zerowait to follow as our company experiences rapid growth. Planning for that growth, and creating a systemized approach to recruit and train new
    engineers so we can create a top tier, well trained and respected team of engineers that can manage our customer's service and support requirements in our international market niche. Develop training and career development for our engineering staff.

  • Senior Project Manager PMP, TerreStar Account

    Nokia Siemens Networks

    (Public Company; 10,001 or more employees; NOK; Telecommunications industry)

    April 2007July 2008 (1 year 4 months)

    Member of the bid response & negotiation team for this green-field hybrid satellite, UMTS network. Responsibilities included identification of the high level implementation processes and resource requirements, share of responsibilities and scope of work definition for the RAN deployment aspects.

    Leading the Implementation Work Stream responsible for deployment associated with the Field Trials and Core Network deployment. Coordination of the project start-up activities including end to end process definition for the upcoming rollout. Delivery of Project Plan with consolidated timelines, acceptance plans, rollout and resource plans. Provision of input to Risk Management sessions and detailing any change management requirements.

  • Startup Manager PMP

    Nokia Siemens Networks

    (Public Company; 10,001 or more employees; NOK; Telecommunications industry)

    June 2006April 2007 (11 months)

    Establishment of methods to start up new projects in North America. Communication and planning with Regional Project groups. Compilation of template documents and action plans. Responsible for ensuring that processes, tools and procedures are set-up correctly and that Nokia has the fastest, most flexible and cost-efficient way to start new projects. Delivered professional and fast project ramp-up where PM organization doesn’t exist or in cases of new prospects.
    Provided professional services input to the Business Development team for new bids and proposals.

    Cases worked:
    - New Business Development
    - New customer deploying hybrid satellite, UMTS network
    - Existing customer deploying UMTS network
    - 125 sites, Site Acquisition & Development
    - 221 sites, Site Development
    - GPRS Rollout
    - Microwave Radio implementation
    - Government core network

  • Senior Project Manager PMP

    Nokia (USA) - Cingular Account

    (Public Company; 10,001 or more employees; NOK; Telecommunications industry)

    August 2004May 2006 (1 year 10 months)

    Responsible for rollout projects in North East Region of North America. 4 Market Project Managers and their project teams, subcontractors and customer interface.

  • Senior Project Manager

    Nokia (UK) - Orange Account

    (Public Company; 10,001 or more employees; NOK; Telecommunications industry)

    March 2004August 2004 (6 months)

    Led the selection and implementation of a new partner structure and introduced the “Extended TI” mode of operation, changing in the way the rollout is carried out. Also established a more formal contract management regime with the new partner organisations and implemented a number of KPIs to measure the partners’ success and ours.

  • Senior Project Manager

    Nokia (UK) - Hutchison 3G Account

    (Public Company; 10,001 or more employees; NOK; Telecommunications industry)

    June 2002March 2004 (1 year 10 months)

    Regional Project Manager rolling out Hutchison 3G RAN network in the upper half of United Kingdom (approximately 2000 base stations). Responsible for Telecom Implementation services including Antenna Line and Flexihopper Microwave Transmission systems, and implementation of the Core network. Required to establish a team of up to 14 Project Engineers and Project Support personnel and setting up the processes and business rules to achieve an efficient rollout.

    Latterly part of the core Management team to carry out a Project Office Management role. Contract Management, Risk Management and Acceptance Management.

    Established a team of 16 people from partner organisations and support teams to create the 4000 packs required and re-negotiated the requirements for the 2 stages of acceptance.

  • Regional Manager

    Telecom New Zealand

    (Public Company; 5001-10,000 employees; Telecommunications industry)

    February 1999May 2001 (2 years 4 months)

    Regional Manager of Deployment Specialists planning, designing and implementing infrastructure projects for Telecom New Zealand.


Steve Holden’s Education

  • ESI

    Rapid Asessment and Recovery of Troubled Projects 20072007

  • Otago Polytechnic

    Electronics Engineering 19801982

    Studied towards a Certificate in Electronics Engineering


Additional Information

Steve Holden’s Websites:

Steve Holden’s Interests:

Skiing, Music, Travelling, Wood work, Wine

Steve Holden’s Groups:

Project Management Institute, American Society for Quality

  •    Telecom Professionals
  •    Wireless Jobs (11,595 Members)
  •    Nokia Siemens Networks Global Alumni (1900+)
  •    Telecom Jobs
  •    NSN Contract Professionals

Steve Holden’s Honors:

PMP (Project Management Professional)
APMP (Advanced Project Management Professional)


Steve Holden’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • business deals
  • reference requests
  • getting back in touch

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