Technical Support Lead at IPOWER
Phoenix, Arizona Area
- Past
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- Technical Support Technician at IPOWER
- Technical Support Lead at IPOWER
- Data Entry at Phoenix Fuel
- Collector at MSA Solutions
- Cashier at Fry's Food Stores
- Car Hop at Sonic Drive-In
- Education
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- Mesa Community College
- Embry Riddle Aeronautical University
- Carl Hayden Community High School
- Recommended
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5 people have recommended Sharon - Connections
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- Internet
- Websites
Sharon Preiss’s Experience
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Technical Support Technician
IPOWER
(Privately Held; 51-200 employees; Information Technology and Services industry)
April 2007 — August 2008 (1 year 5 months)
Talking to people on the phones and helping them through technical issues concerning their websites and hosting.
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Technical Support Lead
IPOWER
(Privately Held; 51-200 employees; Information Technology and Services industry)
February 2008 — August 2008 (7 months)
Run a group of technical and billing representatives and ensure they answer phone calls and handle them in a quality amount of time. Also support their sales and ensure all their questions are answered.
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Data Entry
Phoenix Fuel
(Privately Held; 201-500 employees; Oil & Energy industry)
January 2007 — March 2007 (3 months)
Creating database records on invoices and delivery tickets after an order has been paid for and received.
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Collector
MSA Solutions
(Partnership; 1001-5000 employees; Telecommunications industry)
January 2006 — December 2006 (1 year)
Outbound and Inbound calls to customers overdue on car and home loans. Also data entry on student loan applications.
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Cashier
Fry's Food Stores
(Privately Held; 501-1000 employees; Retail industry)
June 2005 — August 2005 (3 months)
Checking people out after shopping for groceries.
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Car Hop
Sonic Drive-In
(Privately Held; 11-50 employees; Food & Beverages industry)
January 2004 — August 2004 (8 months)
Took and delivered orders to customers. Made drinks and kept restaurant clean.
Sharon Preiss’s Education
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Mesa Community College
Associates, Web Design, 2006 — 2009 (expected)
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Embry Riddle Aeronautical University
Bachelor's, Astronautical Engineering, 2004 — 2006
Alto sax player in school band.
- Activities and Societies:
- AFROTC Color Guard, AFROTC
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Carl Hayden Community High School
High School, Computer Science, 2000 — 2004
Earned 8 medals, 22 ribbons, and 8 trophies in JROTC in 4 years, was commander of Color Guard for two years, and S-1 Administrative Officer for two years. Was a section leader in band for 1 year. President and Secretary of Amateur Radio Club for one year each. Was Outstanding Senior Girl in senior class, top 5% of class.
- Activities and Societies:
- JROTC Color Guard, JROTC Ranger Team, Amateur Radio Club, FIRST Robotics Club, National Honor Society, Band, Outdoor Adventures Club
Additional Information
Sharon Preiss’s Websites:
Sharon Preiss’s Interests:
Computers, software, hardware and coding. Science Fiction and Fantasy movies, tv shows, books, and art. History, mostly WWII era but am willing and interested in learning about any era. Ballet, rockets and space.
Sharon Preiss’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- reference requests
- getting back in touch
