
Billing Support Rep at Liberty Mutual
Phoenix, Arizona Area

Billing Support Rep at Liberty Mutual
Phoenix, Arizona Area
(Insurance industry)
January 2009 — June 2009 (6 months)
Answer billing questions and take payments over the phone.
(Public Company; AMZN; Internet industry)
October 2008 — December 2008 (3 months)
Worked to ship and package products to other amazon.com warehouses for shipment to customers. Also helped maintain shipping clerk data in assistance to the shipping clerk.
(Privately Held; 51-200 employees; Information Technology and Services industry)
April 2007 — August 2008 (1 year 5 months)
Worked on the phones solving issues for people that had purchased web hosting with the company.
(Privately Held; 51-200 employees; Information Technology and Services industry)
February 2008 — August 2008 (7 months)
Answered questions and worked around the floor ensuring the representatives were on task. This was a very rewarding experience as I had the opportunity to work on my leadership style and abilities.
(Privately Held; 201-500 employees; Airlines/Aviation industry)
January 2007 — April 2007 (4 months)
Input information from invoices and other shipping and delivery documents into system.
(Privately Held; 1001-5000 employees; Financial Services industry)
January 2006 — December 2006 (1 year)
Helped customers with taking payments over the phone. Both inbound and outbound calls on home and car loans. As a member of the Data Entry team, I input information on student loans into the company database.
(Privately Held; 501-1000 employees; Retail industry)
June 2005 — August 2005 (3 months)
Checking people out after shopping for groceries.
(Privately Held; 11-50 employees; Food & Beverages industry)
January 2004 — August 2004 (8 months)
Took orders, delivered food and maintained cleanliness over the facility. Restocked as necessary and made drinks.
Associates , Web Design , 2006 — 2009
Bachelor's , Astronautical Engineering , 2004 — 2006
Alto sax player in school band.
High School , Computer Science , 2000 — 2004
Earned 8 medals, 22 ribbons, and 8 trophies in JROTC in 4 years, was commander of Color Guard for two years, and S-1 Administrative Officer for two years. Was a section leader in band for 1 year. President and Secretary of Amateur Radio Club for one year each. Was Outstanding Senior Girl in senior class, top 5% of class.
Computers, software, hardware and coding. Science Fiction and Fantasy movies, tv shows, books, and art. History, mostly WWII era but am willing and interested in learning about any era. Ballet, rockets and space.