Service Design Lead, Strategist at Fjord
Finland
Service Design Lead, Strategist at Fjord
Finland
* Innovating and identifying service & product opportunities
* Strategic planning, global roll-outs & product launches
* Portals
* Social networks & communities, Smart Shopping (Web 2.0)
* Digitalizing business, business process modeling (UML)
* User-centric design & requirements
* User experience design & testing
* Concept & UI/interaction design of multi-channel services
* End-user participatory research
* Digital media production (RUP/SCRUM)
* Content management & processes
(Information Technology and Services industry)
August 2008 — Present (1 year 4 months)
(Public Company; 10,001 or more employees; TIEN; Information Technology and Services industry)
July 2001 — August 2008 (7 years 2 months)
@ Digitalized Self Services Business Unit as
Senior Consultant, Digital Business Development
Heading the development of TietoEnator Mobile Offering
@ Public Sector Design Team as Business Manager, Account Manager, Member of the Executive Board, Design Team Leader
(Public Company; 10,001 or more employees; Information Technology and Services industry)
January 2000 — July 2001 (1 year 7 months)
@ Internet Center of Excellence, Digital Media Team as
Digital Media Team Leader, New Media Producer,
Senior Consultant (Technology and DigiTV), Concept Designer
(Public Company; 1001-5000 employees; Media Production industry)
June 1993 — January 2000 (6 years 8 months)
@ YLE Communications as
Intranet Developer and Producer, Internet Specialist, Journalist, Sub-editor
@ Swedish Language Radio as Freelancer
@ Internal Communications as Journalist, Freelancer
@ Program Service as Journalist
(Government Agency; 201-500 employees; Government Administration industry)
November 1995 — October 1996 (1 year )
Press Service as
EU Press Officer, Internet Producer
European Union training program for young EU professionals
(Media Production industry)
March 1994 — December 1995 (1 year 10 months)
RADIO FRANCE INTERNATIONALE 07/95-09/95
@ World Service as Journalist, Internship
FINNISH NEWS AGENCY STT 04/94-08/94
@ Foreign News Department as Freelancer, Summer job
RADIO YKKÖNEN 03/94-12/95
Number one Finnish commercial radio station
@ Morning Team as Freelancer
(Government Agency; 51-200 employees; Government Administration industry)
May 1992 — August 1994 (2 years 4 months)
@ Press Service as
Press Officer, Internet Developer, Substitute for the Information Head
@ Internal Communications as
Press Officer, Substitute for the Information Secretary