
Passionate technology advocate experienced in the application of psychology to successful human-computer interactions.
Ireland

Passionate technology advocate experienced in the application of psychology to successful human-computer interactions.
Ireland
A passionate technology advocate with particular interest in following and analysing emerging trends and the application of psychology to successful human-computer interactions. Experience in HCI, usability, and mobile and ubiquitous computing. Extensive background in social psychology with an emphasis on online and virtual environments.
Usability Engineering, Usability Testing & Analysis, Application of Psychology to Interaction, Questionnaire design, Data Analysis & Report Writing, High degree of Computer Literacy, Firm grasp of Social Media for Brands, Exemplary Customer Service and Sales Skills, Excellent Organisational Skills.
(Hospital & Health Care industry)
July 2007 — Present (2 years 5 months)
Administrative management support for a team of psychiatrists and community mental health nurses at an outpatient psychiatric clinic based in Dublin City Centre.
Responsibilities: Organisation and running three outpatient clinics per week. Database design and management, electronic archiving of files and swathes of user-friendly form design.
(Telecommunications industry)
October 2003 — June 2007 (3 years 9 months)
Responsible for training managers, assistant managers and sales staff. Increased productivity through inspection of contracts and increased efficiency in processes for repair systems.
Achievements: Awarded title of “Part Time Eircom Hero” in 2005 and 2006 for contributions to customer service and sales. Named sales person of the month in March, April and May of 2007.
MSc. Cyberpsychology , 2007 — 2009
Cyberpsychology is the study of human thought and behaviour in the context of human-technology interaction, with research focused primarily on the impact of the Internet. The course provides graduates with an in-depth tool set for designing, testing and measuring human interaction with technology and online environments.
Areas of study: Computer Mediated Communications, Human Computer Interaction, Social Psychology of the Internet, Consumer Cyberpsychology, Forensic Cyberpsychology, Clinical Cyberpsychology, Psychology of VR and Artificial Intelligence, Organisational & Educational Cyberpsychology
Masters Research: A statistical investigation into the behaviour and attitudes of Irish bloggers and those who read Irish blogs. This research was the first to investigate the psychological areas of interest surrounding blogging applied to an Irish audience.
BSc. Psychology Applied to Information Technology , 2002 — 2006
This course focused on mainstream topics of scientific psychology with heavy emphasis on human-technology interaction. Studies equip students to apply psychological theory and methods to the design of better and more usable software and hardware.
Areas of study: Language and Communication, Perception & Ergonomics, Social and Organisational Psychology, Statistics, Multimedia Design, Instructional Design, Usability Engineering, Human Computer Interaction, Cognitive Ergonomics.
Major Research Project: Undergraduate thesis investigating the psychological effects of online pop-up advertisements on web site visitors.
Emerging technology trends, the applications of psychology to new technologies. Usability research. Social networking. Reading, writing, blogging, digital photography, graphic design. Good music, poetry, modern art and conversation.
MSc. Cyberpsychology - First Class Honours (1.1) awarded May 2009.
Finalist, Best Personal Blog, 2008 Blog Awards.