Simon Hollins

Current

Director, Global Systems Transformation at BT

Past

Senior Director, Global Practices at BT
Global Services Lead to Cash Director at BT
CIO, BT Syntegra at BT

CIO at PA Consulting Group
Director of Technology at Impact Solutions
Director of Information Technology at ICO
CIO, J Walter Thompson at WPP

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Education

The University of Birmingham
Haberdashers' Aske's, Elstree

Recommended

13 people have recommended Simon

Connections

390 connections

Industry

Information Technology and Services

Websites

Simon Hollins’s Summary

An experienced transformational CIO having worked at board level for over 12 years and with wide international experience . My background in professional services and technology companies means that I have developed a balanced range of technology and business skills in intellectually and commercially demanding environments. I specialise in driving large scale business and technology transformation. I have successfully run business units ranging in size from startup to £100m+ P&L.

Simon Hollins’s Experience

Director, Global Systems Transformation

BT

(Public Company; BT.A; Telecommunications industry)

September 2008 — Present (1 year 3 months)

Overall technology and benefits delivery responsibility for board level programme to transform the BTGS systems, customer experience and margins. Moving to an online self-service model, simplified systems and single vendor outsourced delivery. Technology roadmap and business model pioneered with BT RealTime, a Web 2.0 innovation venture that I developed with major customers.
Senior Director, Global Practices

BT

(Public Company; 10,001 or more employees; BT; Telecommunications industry)

September 2006 — August 2008 (2 years )

c.800 IT Professionals from within the internal technology unit (BT Design) assigned to customer work. Initially established a team to support the solution design for major bids, helping to win £1bn in business for BTGS and driving standardisation of technology . Then asked to lead and reshape the BT Design professional services practices. Achieved 34% year on year revenue growth and 78% billable utilisation, working with clients in the government, financial services, telecommunications and retail sectors.
Global Services Lead to Cash Director

BT

(Public Company; 10,001 or more employees; Telecommunications industry)

February 2005 — August 2006 (1 year 7 months)

A combined business transformation and systems programme covering 60% of BT Global Services’ operations from first contact with a customer, through delivery to collection of payment. Partnering with the business to take an end to end view has delivered major benefits for BTGS in reducing operational cycle time and increasing right first time. With the BT CIO and others, I pioneered this approach which has now been adopted across BT. Approximately 700 people worked on the programme, 80% offshore.
CIO, BT Syntegra

BT

(Public Company; 10,001 or more employees; Information Technology and Services industry)

July 2004 — January 2005 (7 months)

BT Syntegra was the £1bn consulting and systems integration division of BT. I ran the internal IT function of around 130 BT people and led the integration of BT Syntegra's IT with BT Group, as part of the transformation of BT to a Networked IT Services company.
CIO

PA Consulting Group

(Partnership; 1001-5000 employees; Management Consulting industry)

July 2001 — June 2004 (3 years )

I ran the internal IT function of PA Consulting, a global consulting firm of around 3000 staff based in 40 countries. Group Systems employed around 150 people based in 16 locations, including development centres in Cambridge, England and Bangalore, India, where the majority of PA’s software systems are developed. I was the first Head of Group Systems to be appointed to PA’s Management Committee (the executive board).
Director of Technology

Impact Solutions

(Public Company; 11-50 employees; Computer Software industry)

March 2000 — June 2001 (1 year 4 months)

CTO role in a startup created with two colleagues and sold to Impact Solutions as part of float on NASDAQ OTC market. Developing and selling market leading proprietary compression science products. Developed new software products from concept through to user trials, established technical partnership and OEM agreements with major companies and participated in share issue and capital markets activities raising $20m.
Director of Information Technology

ICO

(Public Company; 501-1000 employees; Telecommunications industry)

1998 — 2000 (2 years )

ICO was a start up company developing a global mobile ‘phone and data system based on a network of satellites, with a total investment of $4bn. Developed and implemented a strategy for building and operating the corporate IT infrastructure as well as providing interfaces to the operational satellite systems and supplier and customer systems.
CIO, J Walter Thompson

WPP

(Public Company; 10,001 or more employees; Marketing and Advertising industry)

1987 — 1998 (11 years )

I was the World Wide Chief Information Officer for J. Walter Thompson, reporting to the Chief Operating Officer. I was responsible for JWT’s IT strategy and operations in approximately 70 countries employing 130 IT staff. I conceived and led the introduction of JWT's first global network, applications, email, intranet and client extranet as part of JWT's successful transition to a single global business.