Sigit Priyono

Sigit Priyono

Performance Management

Indonesia

Current
  • Staff for CLM Performance Management at Telkomsel
Past
Education
  • Universitas Gajah Mada
Connections
20 connections
Industry
Telecommunications
Websites

Sigit Priyono’s Experience

  • Staff for CLM Performance Management

    Telkomsel

    (Privately Held; Telecommunications industry)

    April 2009Present (8 months)

    Perform Internal Quality Audit based on ISO 9001:2000 in Telkomsel Contact Center, especially in GraPARI and Call Center.
    Handling Structural Problem in Telkomsel for Customer Satisfaction such as balance checking.
    Service improvement for every contact center all over Indonesia.

  • Staff for Quality Management System

    Telkomsel

    (Privately Held; 1001-5000 employees; Telecommunications industry)

    November 2007April 2009 (1 year 6 months)

    Measuring Performance of Standard Operational Procedure on Telkomsel Contact Center such as GraPARI, Call Center and Gerai HALO all over Indonesia.
    Perform Internal Quality Audit based on ISO 9001:2000 in Telkomsel Contact Center, especially in GraPARI and Call Center.
    Handling Structural Problem in Telkomsel for Customer Satisfaction such as Network problem.

  • Software Quality Engineer

    Samsung Electronics Indonesia (SEIN)

    (Public Company; 1001-5000 employees; SEIN; Consumer Electronics industry)

    January 2007November 2007 (11 months)

    Perform full software testing of DVDP model and its derivatives, create and maintain test cases for DVDP testing, minimize basic problems during development of DVDP model, minimize side effects during development of DVDP model.

  • Supervisor Counter

    Dagadu Djokdja

    (Public Company; 201-500 employees; Apparel & Fashion industry)

    March 2005August 2006 (1 year 6 months)


Sigit Priyono’s Education

  • Universitas Gajah Mada

    Bachelor , Computer Science , 20022006


Additional Information

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Interested In:

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