
Group Head - Acquired Applications' Services at Oracle Corporation
India

Group Head - Acquired Applications' Services at Oracle Corporation
India
Group Head - Acquired Applications' Services
# Business Management (P&L responsibility)
# Business Development, Account Management, Client Engagement, Relationship Management
# Business Intelligence, Data Warehousing
# Marketing, Branding
# Customer Centricity
(Public Company; ORCL; Information Technology and Services industry)
June 2009 — Present (6 months)
Heads the Acquired Applications' Services group with focus on growing the Services business, delivering services to client’s satisfaction and growing the portfolio of service offerings.
Application suites covered are PeopleSoft, JD Edwards, Siebel, Edge Applications (Transportation Management, Demantra & Agile), Oracle Retail & Oracle Health Sciences.
(Public Company; ORCL; Information Technology and Services industry)
August 2003 — June 2009 (5 years 11 months)
Responsible for the identification, pursuit and convertion of new business opportunities for Oracle's offshore consulting line of business. Managing the Japan-APAC-LAD region with a team, my objectives included overall customer satisfaction (internal & external), revenue targets & growth of business. I also managed the marketing function of the group.
Achievements:
- 5 times growth in engagement (top line) across APAC
- Successfully initiated the Japan engagement model
- Over-achievement of stretch target 5 years in a row
Responsibilities:
- Client Engagement across the JAPAC-LAD geographies.
- Managing the Marketing & Communications function
- Leading the Customer Centricity initiative.
(Public Company; ORCL; Information Technology and Services industry)
January 2001 — September 2003 (2 years 9 months)
- Practice Management (team of 35 BI&W consultants)
- Project Management
- Oracle BIW Architect
(Public Company; 1001-5000 employees; SSL; Computer Software industry)
May 1999 — December 2000 (1 year 8 months)
(Public Company; 1001-5000 employees; Computer Hardware industry)
September 1995 — February 1997 (1 year 6 months)
Bachelor of Engineering , Industrial
PGDBA , General Management
customer centricity, fitness, balcony gardening