Shivaji Sengupta

I am a BPO / KPO Outsourcing and Offshoring Specialist with 17+ years of experience; specializing in managing, defining, marketing, and troubleshooting businesses in the content and information technology domains across various geographies.

Strong solution and business development orientation in Large Account Management using Six Sigma Methodology for problem solving. Certified Six Sigma Green Belt.

The markets I have worked in span three continents:
1 North America - United States of America and Canada
2 Europe - United Kingdom, Belgium, Switzerland, Germany and Sweden
3 Asia - Sri Lanka, Thailand, Malaysia, Singapore, Indonesia and India.

Shivaji Sengupta’s Specialties:

Product and Technology Development, Innovation Development, International Business Development, Profit Center Head, Solutions Conceptualization, Solution - Business Integration Management

Shivaji Sengupta’s Experience

Vice President - Large Account Program Management / Business Solutions

HOV Services

(Public Company; Outsourcing/Offshoring industry)

September 2006 — Present (3 years 3 months)

HOVS is a leading provider of document / content management outsourcing services within the rapidly growing knowledge process outsourcing ( KPO) marketplace.

My role is Business / Solution Development for the Content Management and Content Technology line of businesses. Some of the content businesses successfully developed and sold include content management of large content repositories / databases, content support through online / offline support, content application support helpdesks, content testing services, content aggregation technologies / services, intellectual property management solutions and content eDiscovery solutions among others The biggest growth that has been achieved is the development of the corporate (Fortune 100) and government areas of business.

My additional responsibility is to lead the governance of all our large accounts. This initiative enabled the organization to farm for additional business within existing relationships more effectively.
Practice Head & Sales Director - New Media Solutions

Aptara Inc

(Privately Held; Outsourcing/Offshoring industry)

May 2003 — August 2006 (3 years 4 months)

My last assignment was with Aptara Inc. as their Practice Head - Publishing New Media / Sales Director looking after the New Media practice in the Professional and Educational Publishing business. Techbooks is a US based $80 Million Dollar, 17 year old, 4000 person strong content company with offices in seven locations worldwide.

TechBooks is a content transformation company who provide a range of content solutions that include Composition, Editorial, Content Conversion, Project Management, New Media, E-learning, Technical Writing, Content Development and Content IT.

I held the position of a Practice Head which entails heading up Business Development, Marketing and Production. The lines of business I was responsible for were New Media and Content IT business in the publishing vertical. Some of the achievements included successful business developement in the ebook and rich content development areas.
General Manager - Europe

Linc Software Services Pvt Ltd (Now Mindtree Inc.)

(Privately Held; 51-200 employees; Computer Software industry)

February 2002 — April 2003 (1 year 3 months)

This assignment was with Linc Software Services Pvt. Ltd. Now a part of MindTree Consulting (www.mindtree.com) as their General Manager – Europe. Linc Software is a Bangalore headquartered, 17 year old, 200+ person strong, software services company specializing in AS400 / iSeries domain and IBM technologies like Domino and Websphere. Linc also has a large practice area on LANSA suite of rapid application development (RAD) toolset. There are four business divisions in Linc: USA, Europe, Asia and India.

I held a multi-faceted role of overseeing software services opportunities in Europe, South East Asia and kick-start a product initiative in India.
Head - Marketing and Sales

Nippon Group

(Privately Held; 51-200 employees; Information Technology and Services industry)

April 2001 — January 2002 (10 months)

During my short stint at Nippon, I headed the sales and marketing efforts for the south East Asian market. The services Nippon offered is in Software Application programming in the .Net and Java platforms.
Business Manager

Vitage Systems Pvt Ltd

(Privately Held; 201-500 employees; Information Technology and Services industry)

October 1996 — March 2001 (4 years 6 months)

The $2.5 Million Vitage group offers comprehensive IT infrastructure solutions, products and services and is rapidly emerging as a leading player in the Indian IT infrastructure industry.

Established over a decade ago, Vitage is based out of Bangalore with sales and service offices at Chennai, Hyderabad and Mumbai and service presence at New Delhi, Pune, Cochin, Pondicherry, Trichy and Ooty.

During my tenure of 4.5+ years, I have headed the Hyderabad Branch and then moved onto a national responsibility in charge of the Networking Division.
Marketing Executive

Regova India

(Privately Held; 11-50 employees; Mechanical or Industrial Engineering industry)

January 1995 — September 1996 (1 year 9 months)

Regova India was the indian subsidery of Regova AB Sweden. Regova was into the engineering and construction of Water Purification Plants for Industries.

My role in Regova was to do the technology and process knoledge transfer from the parent company where I did my traineeship.
Trainee

Regova AB, Sweden

(Privately Held; 51-200 employees; Mechanical or Industrial Engineering industry)

November 1994 — December 1994 (2 months)

Regova AB is a Swedish company based out of Dalby in the south of Sweden. Regova is a leader in water purification systems and is sold troughout europe and the middle east.

My role as a trainee was to study the technology and processes for transfer of knoledge to indian subsidery which was being formed.
Associate

AIESEC - "Association Internationale des Etudiants en Sciences Economiques et Commerciales"

(Non-Profit; 10,001 or more employees; Civic & Social Organization industry)

September 1992 — April 1994 (1 year 8 months)

AIESEC is a global, non-political, independent, not-for-profit organisation run by students and recent graduates of institutions of higher education. Its members are interested in world issues, leadership and management.

Present in over 800 universities in over 90 countries and territories, AIESEC, the world's largest student organization, is the international platform for young people to discover and develop their potential so as to have a positive impact in society.

Towards this aim, AIESEC runs more than 350 conferences, provide 4,000 work abroad opportunities, and offer over 5,000 leadership positions to its members each year. Together with a focus on building personal networks and exploring the direction and ambition of their future,

During my tenure at AIESEC I was on the organizing committee for three large projects.

Shivaji Sengupta’s Education

Lunds universitet

WRMDC , Water Resources Management , 1994 — 1994
Bangalore University

BSc , Electronics , June 1991 — March 1994

Activities and Societies:

Was part of an International student body called AIESEC which has presence in over a 100 countries.
Baldwin Methodist College

Pre University , Physics, Chemistry, Math , 1989 — 1991
St Josephs High School

High School , High School , 1982 — 1988

Additional Information

Shivaji Sengupta’s Websites:

My Website

Shivaji Sengupta’s Interests:

Golf, Sales Training, Productivity technology, New technology products

Shivaji Sengupta’s Groups:

Entrepreneur's Club, Bangalore
IT Professionals Forum, Bangalore
St. Joseph's OBA, Bangalore
St. Xavier's OBA, Calcutta
Pune Golf Club, Pune
Koramangala Club, Bangalore