Rebekkah Hilgraves

Current

Founder and President at SheTech and Company
Opera Singer at freelance (Self-employed)

Recommended

16 people have recommended Rebekkah

Connections

285 connections

Industry

Information Technology and Services

Websites

Rebekkah Hilgraves’s Summary

My company is SheTech and Company ("shetech" has been my nick in the tech community for many years). We create custom web sites, generally on one of a variety of content management systems (mostly Joomla!, an open source CMS, Ektron, and we work in others as well). In addition to web sites, we help our clients build, maintain and expand their internet marketing programs. We develop custom programs that particularly suit each industry.

For more than ten years I have been working in software technical support and consulting, specializing in content delivery and management, content consulting, technical authoring and editing and multimedia training.

I have managed an online technical magazine called NetPerformance.com under the auspices of NetQoS, Inc. (http://www.netqos.com).

In my rich employment history, I have worked as a Senior Technical Support Engineer; working in the online space, building online knowledgebases, FAQs, document repositories and web sites, and supporting and managing entirely web-based client solutions. I specialize in strategic relationships with enterprise customers, as technical project manager on critical issue escalation and resolution, and in a consulting capacity. Having been a broadcaster for many years adds yet another layer of skill, permitting me to offer highly professional voiced online training materials.

For many years, I have been pursuing a career in opera, and have been fortunate to have been offered a number of terrific opportunities!

Life is good...!

Rebekkah Hilgraves’s Specialties:

- Web services (hosting, design, implementation and maintenance)
- Technical Marketing (online/internet marketing)
- Technical Support, Support Management
- Documentation, End user training, online multimedia training
- Strategic relationships with enterprise customers, as technical project manager on critical issue escalation and resolution.

Rebekkah Hilgraves’s Experience

Founder and President

SheTech and Company

(Privately Held; Information Technology and Services industry)

January 2001 — Present (8 years 11 months)

Desktop and Small Network Support, Web Design, Internet, Print and Multimedia Marketing, Content Design and Management, Small Business IT/Infrastructure Consultant, Business Application Integration

Nearly 100 CMS and blog sites launched since 2007

• Development of multimedia marketing and training materials, including "David Busch's QuickSnap Guide to Photoshop Express" (published 2008) and video tutorials for DigitalLanding.com (over 100 videos) and Glassbeam.
• Management of relevant project subcontractors and external resources
• Hosting, design, implementation and publication of web sites
• Extensive experience in Joomla! Content Management System, WordPress and other blogging platforms
• Expertise in CSS design
• IT security and productivity consultation and implementation
• Desktop and small network security installation, configuration and maintenance (protecting systems against security vulnerabilities)
• Desktop OS Support (Windows 95/98/Me, NT/2000/XP)
• Desktop Productivity Software Support (Microsoft Office, Mail clients, Internet browsers, etc.)
• PDA Support (Blackberry, Palm/Treo, Nokia Communicator series)
• Design, code, implement and publish web sites; manage subcontractors and external resources
• Remote administration of client sites.
• Full range of "static" content:
---- Press Releases
---- White Papers
---- Marketing Collateral
• Full range of "dynamic" content:
---- Blogs (online journals/corporate weblog)
---- E-zines (regularly updated online publications)
• Multimedia presentations
• Training
• Consulting on content delivery strategies, developing user guides, technical manuals, online help, and full multimedia presentations for group or online presentations.
Opera Singer
freelance (Self-employed)

(Self-Employed; Myself Only; Music industry)

January 1982 — Present (27 years 11 months)

Spinto soprano.
Verdi, Wagner, Richard Strauss, etc.

Rebekkah Hilgraves actively performs in operas, solo recitals and as a guest concert artist in venues throughout the United States. She has performed as a soloist with the Buffalo Philharmonic Orchestra (2007); in and around New York City, she has performed the roles of Violetta in Verdi's La Traviata (Little Opera Company of New Jersey, 2006), Rachel in the world premiere of The Eglantine by Sam Belich (New York City, 2005), Elisabetta in Verdi's Don Carlo (Opera Drammatica, 2004), Gerhilde in Wagner's Die Walküre (The Valkyrie Project, 2005 and Opera Drammatica, 2004), the title role in Puccini's Suor Angelica (Chelsea Opera, 2004 and American Singers Opera Project, 2003), and has performed the soprano solo in Haydn's Lord Nelson Mass (Ars Musica Orchestra and Chorale, 2002); as soloist with the Seattle Philharmonic Orchestra (1998, 1999, 2000) and with Orchestra Seattle/Seattle Chamber Singers (1999, 2000).

Additional Information

Rebekkah Hilgraves’s Websites:

Rebekkah Hilgraves’s Groups:

2006-present: Member, NATS (National Association of Teachers of Singing)
2007-present: Member, Musical America
2002-2004: participant, American Singers' Opera Project
2004-2005: Member, Board of Directors, American Singers' Opera Project, Estrada Strategies: CEO/Entrepreneur's Club