
eTE Content Lead at Harcourt (Contractor) ►LION◄ ►sfox.linkedin@yahoo.com◄
Orlando, Florida Area

eTE Content Lead at Harcourt (Contractor) ►LION◄ ►sfox.linkedin@yahoo.com◄
Orlando, Florida Area
I have over 15 years experience within the Vacation Ownership Industry. I have worked in sales and marketing during that time both on site at resorts as well as the corporate offices. I have worked for a few outstanding resorts and there is so much more to learn and to contribute. In Vacation ownership, Sales and Marketing reporting stats both on the staff and the resorts on a whole. I have the ability to meet deadlines, multi-task, I learn tasks and software very quickly and am eager to take on new responsibilities.
In addition, for the last few years I have been working in Online Media. This is a new industry for me and I have welcomed each new challenge. I continue to create data sheets, reports, and specialized sheets linking to existing spreadsheets which expedite the workload for myself and other. In Online Media, my Excel and multi-tasking abilities were worked and strengthened. I strive to raise the bar on my own skill set, and to help automate many of the tasks we currently do.
Microsoft Excel (all versions), Automating tasks, defining Excel templates to be used for multiple functions, Cognos, AS/400, ability to learn new software quickly.
(Public Company; Online Media industry)
December 2005 — Present (3 years 8 months)
• Oversee and create the Science & Math ePlanner and eTE online interactive products
• Manage, create, and maintain new and existing ePlanners and Online eTEs
• Load and maintain both content and assets to the server
(Privately Held; 1001-5000 employees; Publishing industry)
2005 — Present (4 years)
(Self-Employed; Myself Only; Market Research industry)
November 2001 — Present (7 years 9 months)
www.mysteryshoppingbible.com
(Public Company; IT; Staffing and Recruiting industry)
January 2003 — April 2003 (4 months)
I was placed as a contractor with a research and analysis firm, on the software modeling team. My tasks included:
• Create, verify and analyze formulas for the questions within the software
• Design Charts and Reports to display the data
• Prepare PowerPoint presentations displaying the current status of the modeling team
• Coding, Debugging, and testing of existing software builds
(Hospitality industry)
August 2002 — January 2003 (6 months)
Create and prepare reports to analyze inventory of resort (used, unused, budget vs. actual, etc….)
• Take over existing reports & develop new reports
• Analyzed trends in inventory using pivot tables, conditional formatting, advanced formulas, filters, etc.
• Developed new reports for projections, actual, budgets, usage & availability.
(Public Company; MAR; Hospitality industry)
June 2000 — October 2001 (1 year 5 months)
Financial Reports Administrator for Eastern Region of resorts and $15+ million in sales/mo
among over 10 resorts. Includes the continuous improvement of reports (EXCEL and
COGNOS), procedures, and training. Increased productivity by:
• Developing system based, Excel based, and COGNOS/Upfront Web-based reports
• Co-Developing Resource Manuals (site and managerial)
• Creating and preparing site/regional statistical analysis reports
(Hospitality industry)
January 1999 — June 2000 (1 year 6 months)
Generated all reports for productivity, performance, and analysis of $20 million dollar
(annual) resort Sales and Marketing teams. Analyzed, established and re-designed
procedures, reports, forms etc. :
• Trained associates on OTM (in-house application), and preserve accuracy of system database records.
• Designed and maintained Merchant List and all forms used by Marketing Department.
• Created and prepared reports for Sales, Marketing, and Accounting (regional and site)
• Designed, maintained and reconciled Inventory of tour gifts
(Hospitality industry)
November 1998 — January 1999 (3 months)
Advised and collaborated with Marketing Director on performance, productivity, metrics and
Procedures by:
• Establishing reports and procedures to track performance and productivity
• Co-Development and revising the Ocean Pointe Resource Guide (Marketing procedures manual)
• Implementation of special projects (recognition board, accomplishment awards, etc.)
(Hospitality industry)
November 1997 — November 1998 (1 year 1 month)
Initiate, process, and finalize sales contracts for new ownership, generate sales volume
reports, and review completed contracts for closing of escrow.:
• Processed documents for escrow, cash sales, and maintain all contract files
• Created, reviewed and adjusted reports for leinholder, Sales and Marketing
• Distributed, inventoried, and ordered tour gift premiums
• Prepared new sales contracts & processed cancelled sales contacts
• Analyzed, researched and corresponded to owners regarding disputes
• Reviewed reports with Account Executives for accuracy of commissions
(Hospitality industry)
April 1997 — November 1997 (8 months)
Managed inventory of tour gifts, and created Marketing analysis reports
• Reviewed reports with Account Executives for accuracy of commissions
• Prepared, calculated, and issued outside broker payroll (upon approval)
• Produced sales volume reports for marketing staff
• Distributed, inventoried, and ordered tour gift premiums
(Hospitality industry)
November 1996 — April 1997 (6 months)
Prepared sales contracts, processed cancellations and escrow paperwork, as well as analyzed, researched and corresponded to owners regarding disputes.
(Financial Services industry)
November 1993 — October 1996 (3 years)
Mediate between clients and creditors for payment arrangements and register new clients for debt repayment program. Counsel clients on coping with their financial problems
• Mediate $5- $60K of debt per client
• Managed debt for 100+ clients/mo, resolving credit issues with 50+ companies
Associates , Financial Services , 2007 — 2009
GPA: 4.0
1983 — 1985
I love Microsoft Excel, I just can't get enough! In my spare time I "play" in Excel, read the forums and read more books about Excel. I also enjoy dining out and of spending time with my family. And if there is a roller coaster nearby, you can bet that is where I will be!
MSPA Gold Certification Conference
LION - Open Networker
Mr. Excel Message Board
OzGrid Forum
• MSPA Gold Certified Mystery Shopper
• MOUS certified in Excel, Word, Access, Outlook and PowerPoint (Office 2000)