Sheri Ann Johnson

Current

• Sales Administrator at Image One Corporation

Past

• Senior Quality Review Specialist at Allstate Insurance Company
• President at ALD Services, Inc.

Education

• St. Petersburg College
• Eckerd College

Connections

17 connections

Industry

Computer Software

Websites

• My Company

Sheri Ann Johnson’s Experience

• Sales Administrator

  Image One Corporation

  (Computer Software industry)

  August 2007 — Present (2 years)

  • Process sales orders
  • Calculate quarterly sales report each quarter
  • Merge sales forecasts monthly
  • Search for bids & assign leads
  • Trade Shows: Set –up, coordinate, track spending, web-site updates, etc.
  • SharePoint – Update pricing and promotions, track demo equipment, update daily sales order report, update product summary sheets, update the Canon Golden Eagle report
  • Cover for sales reps in their absence
  • Marketing- Mailers, marketing assistance, database maintenance
  • Marketing funds – Track & bill
  • RFP/Bid Assistance
  • Order sales brochures as needed for shows and for the sales wall
  • Canon CUNA/MAP Order Processing
  • Product item code and pricing confirmation
  • Profit calculation confirmation
  • Canon Credits – GSA, CSMP, Trade-in
  • Process Image.Scan orders
  • Order supplies for office as needed
  • Handle flight, hotel & transportation reservations for sales team
  • Order shirts, envelopes, supplies, letterhead, business cards, etc.

• Senior Quality Review Specialist

  Allstate Insurance Company

  (Insurance industry)

  July 1993 — November 2004 (11 years 5 months)

  • Reviewed incoming and outgoing customer calls from a quality perspective.
  • Managed all team files, quality reports and year-end reviews.
  • Directly responsible for a team of 28 employee’s quality statistics.
  • Verbally coached each employee several times a month on telephone skills, etiquette & improvement areas.
  • Executed a monthly educational tip sheet, distributed to 400+ employees, for 3 years.
  • Created the Compliance Handbook to assist review specialists in the review process.
  • Worked hand in hand with new employee trainees and Allstate’s education department.
  • Extensive knowledge of Outlook, Excel, Word, Works & PowerPoint .
  • Gave monthly verbal and PowerPoint presentations to call center Senior Management staff regarding employee development.

• President

  ALD Services, Inc.

  (Construction industry)

  November 2000 — December 2003 (3 years 2 months)

  • Ran daily operations of a busy environmental construction company.
  • Created professional proposals to be used in sales and marketing.
  • Kept organized records for the business, including filing and payroll.
  • Coordinated overlapping jobs all over the Tampa Bay area.

Sheri Ann Johnson’s Education

• St. Petersburg College

  AA , General business , 1995 — 1998

• Eckerd College

  1999

Additional Information

Sheri Ann Johnson’s Websites:

• My Company

Sheri Ann Johnson’s Interests:

Scuba diving, kayaking, traveling, reading, bicycling, gardening, entertaining, cooking & baking.

Sheri Ann Johnson’s Contact Settings

Interested In:

• expertise requests
• business deals
• reference requests
• getting back in touch