Web Site Coordinator at Southern Arkansas University and Web Developer/Consultant
Shreveport, Louisiana Area
Web Site Coordinator at Southern Arkansas University and Web Developer/Consultant
Shreveport, Louisiana Area
Problem solving software project manager and client needs assessment specialist with the "midas touch" when communicating between technical and non-technical stakeholders. Extensive direct sales and client support experience.
Customer satisfaction and project production quality control. Ecommerce integration for small to mid-size companies. Content management implementation, needs assessment.
(Educational Institution; 201-500 employees; Internet industry)
August 2004 — Present (4 years 3 months)
Departmental needs assessment and software research. Responsible for daily website maintenance, long term planning, design and rebuilds. Manage website security, domain name ownership, training and documentation. Establish University policy as related to the website and adhere to legal obligations and guidelines such as the Americans with Disabilities Act web accessibility requirements.
(Privately Held; 1-10 employees; Internet industry)
2003 — 2007 (4 years)
Project management and long term client site maintenance for web development projects.
(Internet industry)
June 1994 — November 2003 (9 years 6 months)
Managed all external and internal development projects. Coordinated efforts between consultants and internal staff. Charged with writing project definitions and technical documentation. Communicated with clients throughout the project and managed user training upon project completion. Was also primarily responsible for business development projects including new product lines, promotions and strategic alliances.
B.A., MIS, 2005 — 2010 (expected)
Behavioral Science 1995 — 1996
project management, web development, accessibility, web standards, shopping, travel, education, fiction, client relationships, CMS, CRM, software, process management. mentoring, technical writing, writing for the web
Project Management Institute, Council for Advancement and Support of Education (CASE), Higher Education Web Professionals (HighEdWeb), International Webmasters Association (IWA), University Web Developers (UWebD), TechWr-l, Wise-Women
CASE District IV Award of Excellence - World Wide Web Site - 2006
CASE District IV Award of Excellence - eNewsletter - 2007
Admissions Marketing Report Merit Award - eNewsletter - 2007
Phi Beta Lambda State Leadership Conference Grand Prize – E-Business – 2007
State of Louisiana Post Office Project of the Year - Recruiting Brochure - 2008
CASE District IV Award of Excellence - World Wide Web Site - 2008