Shea Heaver, PMP

Shea Heaver, PMP

Employee Engagement Advocate, Project Management Professional and (long time) Tech Guy/Geek

Miami/Fort Lauderdale Area
Human Resources

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Shea Heaver, PMP's Overview

  • SouthWest College - N. Ireland

500+ connections


Shea Heaver, PMP's Summary

Seasoned professional with 20+ years of experience spanning travel, hospitality, service, financial and insurance business sectors & technologies.

Strive to ensure high levels of Employee Engagement and morale in competitive markets and environments. People + Process = Success.

Known as a compelling and caring leader that delivers transformational results on a local, national and global level.

Shea Heaver, PMP's Experience


Satisfaction At Work Inc

Privately Held; 1-10 employees; Human Resources industry

2013Present (1 year) Miami/Fort Lauderdale Area

Satisfaction @ Work provide a unique, online Employee Engagement and Workplace Relationships improvement program.

Much more than standard, annual surveys that are costly, inefficient and incur HR/management overhead, this continuous and holistic program is 5% diagnostic and 95% solution that builds engagement from within at the individual and team (local) level.

Public Company; 10,001+ employees; RCL; Leisure, Travel & Tourism industry

November 2013Present (11 months) Miami/Fort Lauderdale Area

Support and champion control functions (planning, budgeting, scheduling, execution, risk management etc...) at the project and program level within RCCL's IT PMO.

Nonprofit; 1001-5000 employees; Nonprofit Organization Management industry

August 2007Present (7 years 2 months) Miami/Fort Lauderdale Area

Currently serving my 3rd term as Vice President of Technology (in addition to time as Director) within the BoD of the PMI South Florida chapter.

During my time with the chapter we completely redesigned/relaunched our website, established important social networking outlets, built many strategic relationships, introduced online event registrations and advanced the chapters overall IT strategy to meet current trends and needs for its members and other interested parties.

The mission statement of the chapter is to "Advance the acceptance and growth of project management as a discipline and a profession by delivering value added programs to our stakeholders while adhering to PMI ethical standards."

Program Manager


Privately Held; 1001-5000 employees; Insurance industry

March 2007November 2013 (6 years 9 months) Miami/Fort Lauderdale Area

In May 2012, CompuPay merged with BenefitMall (HQ in Dallas TX) and the shared vision of both companies to build out a full PMO became a reality.

Worked across both entities to identify project strengths and weaknesses, developed a charter/blueprint for the PMO, created templates, etc... and launched in September 2012.

PMO continues to grow while providing complex project support and is now a critical element of overall business.

Prior to merger, instituted a formal approach to project/program planning, prioritization and approval in conjunction with the various business units which was the foundation for project portfolio and governance activities.

Successfully implemented an IT policies and controls initiative that led to greater internal controls and enabled the company to achieve SSAE16/SAS 70 type II compliance.

Senior Project Manager

Interval International

Public Company; 1001-5000 employees; iilg; Leisure, Travel & Tourism industry

September 1995March 2007 (11 years 7 months) Miami/Fort Lauderdale Area

Led initiative to establish a PMO and institute corporate wide (SOX compliant) procedures and best practices to facilitate prioritization, initiation, planning, execution, control and reporting of projects.

Managed many critical projects such as application deployments to client locations, major redesign/relaunch of travel booking website, infrastructure co-location, etc...

Support and Installation Manager

Interval Software Services

Public Company; 1001-5000 employees; iilg; Leisure, Travel & Tourism industry

July 1991August 1995 (4 years 2 months) Belfast, United Kingdom

Led development teams through the entire life cycle of designing, programming, testing and maintaining a Marketing and Sales software system for worldwide installation in vacation resorts.

Directed numerous teams during system implementation in USA, Canada, Europe, Caribbean and Asia. This encompassed defining business needs, determining deliverables, assembling resources, application deployment, custom development (if applicable) and user training.

Shea Heaver, PMP's Honors and Awards

  • 2007 Innovator of the Year

    PMI South Florida

Shea Heaver, PMP's Organizations

  • Society for Human Resource Management

    • 2014 to Present
  • Project Management Institute

    • 2005 to Present

Shea Heaver, PMP's Certifications

  • Project Management Professional

    • Project Management Institute
    • License 305813
    • September 2005
  • Project+

    • CompTIA
    • License COMP001002578571
    • March 2004

Shea Heaver, PMP's Education

SouthWest College - N. Ireland

Computer Science


Shea Heaver, PMP's Skills & Expertise

  1. Timeshare
  2. Project Planning
  3. Project Portfolio Management
  4. Software Project Management
  5. Project Execution
  6. SharePoint
  7. Program Management
  8. Programming
  9. Employee Engagement
  10. Employee Surveys
  11. Agile Project Management
  12. Scrum
  13. PMP
  14. SDLC
  15. Project Management
  16. Vendor Management
  17. Strategy
  18. PMO
  19. Agile Methodologies
  20. MS Project
  21. Business Analysis
  22. Quality Assurance
  23. Governance
  24. Software Development
  25. Enterprise Software
  26. Integration
  27. Resource Management
  28. Risk Management
  29. Testing
  30. Business Intelligence
  31. ERP
  32. IT Management

View All (32) Skills View Fewer Skills

Shea Heaver, PMP's Volunteer Experience & Causes

  • Volunteer Experience

    • VP Technology

      PMI South Florida Chapter
  • Volunteer Interests

    • Organizations I support:

      • Project Management Institute

Shea Heaver, PMP's Additional Information


Still very keen to have 'hands-on' role in software development and as 'VP Technology' for the South Florida chapter of the Project Management Institute, I was directly responsible for all all IT and Technology related decisions, systems, vendor management and solution implementations. I also coached kids soccer in the 5-9 year old range (boys and girls) and love to play golf - not very good at it though.

Groups and Associations:

Contact Shea for:

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  • new ventures
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  • expertise requests
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