Sharon Don
Strategic Digital & ICT User Centred Design; Business, Customer Experience & IT Transformation; & Permaculture Architect
- Location
- Sydney Area, Australia
- Industry
- Online Media
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Sharon Don's Overview
- Current
-
- Manager, Business Requirements & Process Analysis~Program Planning & Governance~Technology & Product at Optus
- Director. Sustainable Design & Change Consultant at 333Life
- Director. Strategic User Experience Architecture & Change Consultant at CommunNovate.net
- Past
-
- Manager, Online Customer Experience Architecture, Transformation at Singtel Optus
- Manager eCommerce & Chair Online Governance, Customer Experience Transformation at Optus
- Grants Panelist, MAPP Market Access & Partnership Program at Australian Federal & Tasmanian Government
- Role Model at IT Goddess Calendar
- Acting Marketing Director at Personal Broadband Australia/Commander
- GM Products & Services at Personal Broadband Australia/Commander
- iBurst Product Development, Implementation & Change Manager at Personal Broadband Australia (iBurst)
- 3G Product Development Manager - Marketing at Singtel Optus Mobile
- Manager - New Markets, New Business at Vodafone Australia
- Via Vodafone Partnership Guru & Developer Program manager at Vodafone AsiaPacific
- Founder/Managing Director at Videcom
- Videcom Product/Development Manager at Powerlan Limited
- Founder, Managing Director at C! Communications
- Founder/Managing Director at Club Oz
- Consultant at See Below
- Branch Manager at HFC (Household Financial Services) -
- Finance Manager at World Gym Australia
- PR/Model/FMCG/Media at See Below
- Recommendations
-
21 people have recommended Sharon
- Connections
-
500+ connections
Sharon Don's Summary
Award winning creative, astute User Centred Design Strategist, Architect, Agile Delivery and Management professional with 20+ years Australian & International executive, board & hands on experience within Digital services, Communications, Interactive/Social Media, 3G, 4G , Mobile VAS, Telecoms, ICT & Financial services space
Specialties
Innovation development/commercialisation. Visualisation, Creative concept development & production. Values aligned culture, Strategic direction & execution. Business & Brand architecture. Customer experience transformation. E-commerce, online & social strategy. Web design, usability & Architecture, Relevance, predictive analytics, SEO
Web, Broadband, Mobile, Multimedia, IPTV, Services, Social/New Media, Search, Brand, Innovation, Applications, Content, Video, Convergence, ICT
Sharon Don's Experience
Manager, Business Requirements & Process Analysis~Program Planning & Governance~Technology & Product
Optus
October 2011 – Present (8 months) Sydney
Director. Strategic User Experience Architecture & Change Consultant
CommunNovate.net
January 2004 – Present (8 years 5 months)
Manager, Online Customer Experience Architecture, Transformation
Singtel Optus
April 2009 – October 2011 (2 years 7 months)
Manager eCommerce & Chair Online Governance, Customer Experience Transformation
Optus
June 2007 – March 2009 (1 year 10 months)
Via Vodafone Partnership Guru & Developer Program manager
Vodafone AsiaPacific
May 2002 – June 2003 (1 year 2 months)
Sharon Don's Skills & Expertise
- Mobile
- Broadband
- Search
- IPTV
- ICT
- AGILE
- Governance
- Product development
- Web Services
- SOA
- Online
- Digital
- IT Transformation
- Business Transformation
- Change Management
- Web Applications
- User Experience
- Online User Experience
- Information Architecture
- System Architecture
- Web Architecture
- Communication Strategy
- E-commerce Consulting
- Brand Development
- Brand Architecture
- Online Product Development
- Online Production
- Content Strategy
- Enterprise Content Management
- Business Analysis
- Business Strategy
- Business Integration
- Business Planning
- Business Management
- Commercialization
- Service Delivery
- Services Marketing
- Customer Experience
- Customer Insight
- User-centered Design
- User Interface Design
- Use Case Analysis
- Permaculture
- Sustainable Development
- Sustainable Design
- Sustainability Strategy
- Sustainable Agriculture
- Sustainable Architecture
- Sustainable Energy
- Sustainability Consulting
Sharon Don's Additional Information
- Groups and Associations:
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Grants Panelist - Marketing and Partnership Program - Intelligent Island - Tasmanian Dept Economic Development Judge - Secrets of IT Innovation Award 2007 Member: ISOC-AU (Internet Society of Australia) Judge - Secrets of IT Innovation Award 2006 Judge - Innovation Encouragement Award: Telecommunications Society of Australia 2006 Judge - Secrets of IT Innovation Award 2005 Judge - Secrets of IT Innovation Award 2004 Judge - Ericsson Frontier Innovation Award 2003 Judge - Via Vodafone Leverage Awards 2002/2003
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Contact Sharon for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
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