
Arts and Entertainment Administrator - Marketing, Management, Development
Raleigh-Durham, North Carolina Area

Arts and Entertainment Administrator - Marketing, Management, Development
Raleigh-Durham, North Carolina Area
Vision-driven, results-oriented arts, culture and entertainment professional with extensive experience in strategic planning, marketing, communications, media relations, management, fund raising, development, budgeting and finance for non-profit organizations, small businesses and for-profit corporations.
Knowledgeable in the incorporation of traditional and new media tools to deepen relationships, engage and build trust with inclined participants and current patrons. Social media enthusiast, practitioner, presenter and consultant.
Reputation for developing strategic plans of action that focus on long-term goals and short-term tasks.
Expertise in producing special events, promotions and sponsorships and developing business relationships.
Dynamic, creative and flexible team leader with the ability to train and manage both staff and volunteers.
Customer-service focused manager of operations, sales and merchandising.
Excellent written and oral presentation skills, strong analytical abilities, and a commitment to produce positive results.
Marketing and Communications Management, General Management, Project / Budget Management, Strategic Planning, Effective Team Management, Audience Development, Public and Community Relations, Customer Service, Sales Management, E-mail / Direct Mail Marketing Campaigns, Social Media Marketing, Public Speaking, Grant Writing, New Media Strategies, Fundraising, Event Planning, Expense Control and Finance, Market Research and Analysis, Human Resources
(Performing Arts industry)
July 2008 — Present (1 year 5 months)
Assist the Director with strategic planning, cultivation, and management the Development office of a premier professional regional theatre
Manage Annual Appeal, membership renewal, new donor acquisitions, gift processing, and donor benefits
Oversee Tessitura Network implementation and data management
Manage $100k in trade contract renewal, acquisition, recognition and fulfillment
Oversee grant stewardship, research, and fulfillment
Produce major development events, fund raisers, dinners, Annual Meetings and programming
(Entertainment industry)
September 2001 — February 2007 (5 years 6 months)
Provided management and marketing services for area arts organizations – Clients included:
• 5Wits, Inc.: Successfully launched a state-of-the-art interactive entertainment company; Administered the general management for a $2,000,000 corporation
• Brandeis University, Office of the Arts: Founded and managed publication of State of the Arts, a successful communications and development publication; Oversaw special events and marketing initiatives
• Forever Plaid: Managed a commercially successful and critically acclaimed Boston production
• Snappy Dance Theatre: Managed administrative activities for an avant-garde performance troupe; Led major development campaign significantly increasing contributed income
• Lydian Sting Quartet: Oversaw marketing efforts for critically acclaimed quartet; Increased annual bookings by 150% including a major fund-raising event at Boston’s historic Symphony Hall
(Performing Arts industry)
June 1998 — January 2007 (8 years 8 months)
Chair Marketing and Special Events Committees
Served on Development Committee
Served on Executive Committee
Co-Chaired Boston Theater Conference, 2004 and 2006
(Privately Held; Entertainment industry)
October 1995 — June 2002 (6 years 9 months)
*General Manager/Regional Marketing Director and Theatre Manager, 1998–2002
*Company Manager/Assistant Theatre Manager, 1998
*House Management, 1995-1997
Oversaw all aspects of General Management
Oversaw financial management, reporting and budgeting for a $12,000,000 operating budget
Developed operational policies and procedures and supervised human resources for 75-person staff
Consistently and effectively cut operational costs while increasing revenue
Managed all aspects of Marketing and Communications
Managed $2,000,000 marketing budget, developed and implemented annual campaigns
Increased gross revenue by 30% over three years
Supervised operations and for the Charles Playhouse
Managed historic building with both a 524- and a 199-seat theatre and a 150-person capacity cabaret
Oversaw $1,000,000 operational budget; license, permit and code compliance; capital improvements; special events; marketing and a 50-person staff
(Performing Arts industry)
June 1997 — February 1998 (9 months)
Served as advocate for Greater Boston theatre community
Supervised operations for non-profit service organization with 1,500 members
Oversaw all aspects of $100,000 operating budget
Initiated and planned marketing strategies for membership growth and renewal
Managed development initiatives, planned special events and managed the annual fund-raising appeal
Organized and implemented professional development opportunities, special events, seminars and workshops
Planned and oversaw the Annual Unified Auditions, the Annual Party, conferences and meeting and weekly audition and employment hotline
Managed production of The Source, a 400-page resource guide to Boston theatre
(Entertainment industry)
April 1997 — February 1998 (11 months)
Managed all front-of-house operations for a 500-seat theatre
Assisted Theatre Manager in all aspects of financial and human resources management
(Performing Arts industry)
May 1996 — July 1997 (1 year 3 months)
Managed all front-of-house, box office and group sales operations for a 200-seat cabaret
Assisted General Manager in all aspects of financial and human resources management
Oversaw performer and crew food and housing and managed travel and hotel arrangements
Acted as assistant marketing manager
(Performing Arts industry)
April 1995 — August 1996 (1 year 5 months)
Managed membership services, database and benefits
Planned major fundraising and cultivation events
Assisted in strategic planning
Planned and Oversaw Annual Auditions
Researched grant opportunities and wrote funding proposals
Oversaw advertising sales for The Source - a 400-page resource guide to Boston theatre
Edited bi-monthly newsletter
1993 — 1997
new media, social networking, market segmentation, merchandising, leaership, early American history, musicals, running, cycling
North Carolina Theatre Conference, StageSource, Arts North Carolina
• Carol Burnett Award, 1997
• Who’s Who in American Universities & Colleges, 1997
• Emerson College Leader of the Year, 1996